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Patching a Slim Bundle
Issue When attempting to patch a Slim Service Pack bundle or Slim Fix Pack bundle the following error is generated: This installation does not include data for patching. Please copy the  liferay-patching-files-[separation-name].zip file into the 'patches' directory and run patching-tool...
Possible Mismatch Between the Real LDAP Import Time and Import Interval Set on Instance Settings after LPS-98420
Issue After LPS-98420, there might be a mismatch between the real LDAP Import trigger time and Import Interval set on instance settings. For example: Set “System Settings -> LDAP -> Import Interval” to 2. Set “Instance Settings -> LDAP -> Import Interval” to 3. Expected Result: The...
Addressing UI issues after the installation of a hotfix or fixpack
Issue The purpose of this article is to help alleviate potential UI issues that appear after the installation of a hotfix or fixpack using Liferay's Patching Tool. For example, after installing a hotfix or fixpack that intends to resolve a UI issue, you are observing the same behavior or...
Gradle builds failing to complete
Issue When using Gradle my builds are failing to complete  Environment Liferay DXP 7.1 + Gradle ver. 4.10.2 Resolution Please try downgrading to Gradle ver. 3.5.1 and then repeating the full build process Approaches on how to...
Resolving errors when using Liferay JSON Web Service to do the searching
Issue When invoking Liferay JSON Web Service to do the searching, you may encounter errors like the following: com.liferay.portal.kernel.dao.orm.ORMException: org.hibernate.exception.SQLGrammarException: could not execute query user lacks privilege or object not found:...
LDAP users are unable to log in(Caused by: java.net.SocketException: Connection reset)
Issue If the LDAP is configured and when the LDAP users are trying to log in, authentication fails and started getting the following error in the server console. ERROR [liferay/scheduler_dispatch-4][PortalLDAPImporterImpl:717] Unable to import user CN=makansal:...
How to resolve Dev Studio "Could not create DXP download token" installation errors
Issue When trying to install Liferay Dev Studio, I get a UI error that states "Problem running post-install step. Installation may not complete correctly. Could not create DXP download token," and no files are installed.  I am connected to the internet and I've verified the username and...
Conversion process fails in Adaptive Media
Issue When I try to convert my images in Adaptive Media, the whole conversion process fails I see this message in the console: Caused by: java.lang.IllegalArgumentException: Unknown image type 0 at java.awt.image.BufferedImage.<init>(BufferedImage.java:501) at...
LPKGVerifyException is reported when upgrading to LCS client 6.0.0
Issue When upgrading to LCS client 6.0.0, the following error is reported: 12-Sep-2019 06:06:57.072 SEVERE [localhost-startStop-1] org.apache.catalina.core.StandardContext.listenerStart Exception sending context initialized event to listener instance of class...
Incorrect Metadata in Document & Media
Issue While uploading a file with .pptx extension in Document and Media, the "Automatically Extracted Metadata" takes it as "Content Type application/zip". Environment Liferay DXP 7.0 Resolution The observed behavior is resolved and fixed in liferay-fix-pack-de-67 and above. Installing...
Search Result Widget does not populate Products associated with Category Content
Issue When utilizing a Category Display Widget and Search Result Widget on a page in Commerce 2.0.1, navigating to a Commerce Category at the Site level should populate Products in the Search Results Widget (i.e. localhost:8080/web/[site-name]/g/brake-system). Reported to be working in...
Unable to handle SAML Request
Issue After enabling the SAML, when the user is trying to log in, authentication failed with the following message in UI and in Server console. UI: "Unable to handle SAML Request" Server Console:  ERROR [http-nio-443-exec-81][BaseSamlStrutsAction:54]...
Authentication through LDAP when SAML is enabled
Issue Liferay has to authenticate the user through SAML as well as LDAP when SAML is enabled Environment Liferay Portal 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Resolution Authenticating users from LDAP when the SAML is enabled is not currently available as an out of the box feature in...
Change of context between themes is not working as expected
Issue Changing pages using the navigation from Liferay won’t actually trigger a reload in the page. Instead, the content that is being displayed will change, and some of the resources and imports won’t actually be loaded again, what gives Liferay a big boost in terms of load. This is the...
Pagination not working
Issue When Liferay is manually configured with JBoss. After searching for the results and clicking on the next page. The next page appears blank instead of showing the search results. Environment Liferay DXP 7.1 JBoss EAP 7.1 Resolution The observed behaviour is resolved by LPS-94230 and...
Liferay DXP does not start after configuring Elasticsearch connector to Remote Operation Mode
Issue After configuring Liferay Elasticsearch connector in Remote operation mode and restarting the  portal, if communication between Liferay and Elasticsearch fails, the portal becomes inaccessible and the error below will be shown in the log: None of the configured nodes are available:...
Asset Publisher does not display Web Content Article
Issue After configuring Remote Elasticsearch (version 6.1.3) with Elasticsearch Connector 1.0.0, then the Web Content is not displayed in the Asset Publisher. Environment Liferay DXP 7.0 Elasticsearch 6.1.3 Resolution Asset Publisher does not display the Web Content Article because of...
Unresolved OAuth2 Issue with DXP 7.1 SP1 or SP2
Issue After deploying a hotfixed marketplace app like OAuth2 to a bundled Digital Experience Platform (DXP) 7.1 SP1 or DXP 7.1 SP2 instance, the issue reported to Liferay Support is not resolved. Resolution In order for the resolution to properly apply, the original versions of OAuth or...
Resources Importer runs twice and will not update all structures and templates
Issue The Resources Importer uses the path [theme-name]/src/WEB-INF/src/resources-importer] for all structures and templates. On the other hand, the liferay-js-themes gulp task (https://github.com/liferay/liferay-js-themes-toolkit/blob/master/packages/liferay-theme-tasks/tasks/build.js)...
About Friendly URLs for Web Content
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue When I try to access the web content using the "Friendly URL" set when...

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