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Webserver deployment fails with error "Desired service spec customDomains exceeded the max limit"

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I'm trying to deploy the webserver service but the...

Images displayed in a fragment lose resolution

legacy Troubleshooting

Issue An image selected in a fragment loses resolution and is displayed with lower quality. Environment Quarterly Release 2023.q3 Resolution The image resolution is adapted to the resolutions defined in Adaptive...

Error: Only known users are allowed to sign in using OpenID Connect.

legacy Troubleshooting

Issue You might encounter an error when using OpenID Connect, and users who are not yet been registered to Liferay are unable to login as they are identified as strangers. The error appears as the...

Fieldset inside a field group cannot be updated in Web Content Structure

legacy Troubleshooting

Issue Create a webcontent structure Add a Select from List field with 3 options and save. Name it WS1 Create a second web content structure. Name it WS2 Add a text field to it From the Fieldset tab, drag and drop the...

Web Content Does not appear in Asset Publisher

legacy Troubleshooting

Issue After updating to a new update, web content is no longer appearing in the Asset Publisher. Environment Liferay DXP 7.4 Quarterly Release 2023 Q4 Resolution Sometimes, when web content does not appear in the Asset...

'${processor.processMax()' error while creating Application Display Templates

legacy Troubleshooting

Issue In the application display templates, whenever try to create an asset publisher template, the below error appears on the UI: The error appears in the Liferay logs as well: ERROR [WebContainer :...

PortalUUID: 'cannot find symbol' in Service Builder module

legacy Troubleshooting

Issue When trying to build my Service Builder module, the following error is thrown in *PersisenceImpl.java classes: cannot find symbol PortalUUID *PersisenceImpl.java classes contain the following reference:...

Error "The SSL certificate does not match the SSL private key"

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The deployment process failed with the following error...

Deployment failure due to invalid Environment Variable name

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The deployment process failed with the following error...

Error "Someone may be trying to circumvent the permission checker" when deleting a virtual instance

legacy Troubleshooting

Issue When attempting to delete a virtual instance, users may encounter the following error: javax.portlet.PortletException: com.liferay.portal.kernel.exception.SystemException:...

Approver does not have access to preview of Content Page

legacy Troubleshooting

Issue Created a custom role to approve Content Pages Added View and Update permissions for Pages When the user with the role opens the Workflow Task and clicks the preview button, the following error appears: ...

SAML Sessions remain Active despite Logout in Liferay

legacy Troubleshooting

Issue We have integrated SAML with our Liferay configuration. We have noticed that after a User logs out, their session remains active in Liferay. Environment Liferay DXP 7.3 Resolution This issue may occur if the...

I cannot select a Folder when adding a Basic Document via Asset Publisher

legacy Troubleshooting

Issue I have an Asset Publisher Widget configured as Manual Asset Selection. When adding a Basic Document, the portal does not allow me to change the default Folder. Environment Liferay DXP 7.4 Resolution The...

Unable to add images to an out of the box paragraph fragment

legacy Troubleshooting

Issue We are facing editing issues on the out of the box paragraph fragments when trying to add images to it. The add button is only available in the editor when the paragraph is placed in a grid. If the paragraph is...

jQuery error in the logs when using Quarterly Release 2023.Q4

legacy Troubleshooting

Issue When jQuery is enabled we are facing the following error in the logs: ERROR [http-nio-8080-exec-8][ComboServlet:389] Skip /o/frontend-js-jquery-web/jquery/bootstrap.bundle.min.js because its content type is not...

The field should save the previous selection

legacy Troubleshooting

Issue Comma in Values of Select from List in Structures Steps: Create a structure with a Select from List. Export it to JSON. Change the value of Select from List to comma-separated words in the JSON file. Import...

Unable to select organization in segment property

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Add an organization. 3. Add a segment. 4. Add an organization property. 5. Select the organization. Expected result: User should be able to select the...

Text field limited to 120 characters in forms

legacy Troubleshooting

Issue If users enter more than 120 characters, the form is published successfully, however, when implemented in a form widget, they will notice that the text in both has been reduced to accommodate the...

FTL Error in Category Facet with Vocabulary Layout Display Template

legacy Troubleshooting

Issue Category facet error when selecting certain categories under vocabulary layout display template. Steps to reproduce: Create a search page using the search template under global templates. Uncheck the inherit...

Expiring license causing 'Uncaught TypeError: Liferay.Alert is not a constructor'

legacy Troubleshooting

Issue Within 30 days of license expiry an alert message should pop up reminding the user about renewing the license. On 2023.Q4.0 it causes Uncaught TypeError: Liferay.Alert is not a constructor in the browser's...

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