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Knowledge Base 3817
Resource Type
Applicable Versions
Deployment Approach
Capability
Feature
I cannot add a name for my display template
legacy Troubleshooting
Issue When I create a new widget display template there is no option to define the key name as we could do in previous versions, like this: Environment Liferay 7.4, Quarterly Release Resolution You need...
Feature flag LPS-202104 is not available for company 0
legacy Troubleshooting
Issue When upgrading my Liferay environment the following error occurs in the upgrade logs. How can I resolve this error?  ERROR [main][FeatureFlagsBag:90] Feature flag LPS-202104 is not available for company 0...
Backup doesn't have permissions to open the Document Library
legacy Troubleshooting
Issue Backups fail with these log messages: rsync: [generator] opendir "/mnt/prepare-restore/document_library" failed: Permission denied (13) cannot delete non-empty directory: document_library rsync error: some...
Service Provider (SP) initiated SLO when using OIDC (SaaS environment)
legacy Troubleshooting
Issue We are utilizing OpenID Connect (AWS Cognito) for logging into Liferay; however, the users remain logged into the SSO system even after logging out of Liferay. Environment Liferay DXP 7.4 Resolution...
Data is lost when Web Contents are published with the Corsican language.
legacy Troubleshooting
Issue When publishing content in the Corsican language, data that had been published in other languages was lost. Environment All environments Resolution Please request a hotfix with LPD-27959 to resolve the...
Cannot add more than one notification for a task in workflow
legacy Troubleshooting
Issue When creating a workflow, adding more than one notification freezes the source view. Unable to edit the source view when adding notifications based on Role or Role Type. Steps to reproduce: Navigate...
All Custom Fields are not viewable in the Control Panel
legacy Troubleshooting
Issue When adding more than 25 attributes, only 20 are viewable. Steps to reproduce: Control Panel > Configuration > Custom Fields > User Add more than 25 attributes by clicking on "New" Observe that only 20...
Known Issue [Resolved]: Products with a UOM configured and discounts updated via API unexpectedly display per-base-unit net price
legacy Troubleshooting
Issue After applying a discount to a product (with a UOM configured) via the POST v1.0/skus/by-externalReferenceCode/{externalReferenceCode}/sku-unit-of-measures headless-commerce-admin-catalog API, the discounted...
Unable to configure Liferay to use Okta groups for authorization due to missing Feature Flag
legacy Troubleshooting
Issue While trying to configure Liferay to use Okta groups for authorization when following the instructions here, Importing User Groups’ Memberships from an External IDP through SAML, there’s a mention of...
Image preview not displaying for AVIF format
legacy Troubleshooting
Issue Images in AVIF format cannot be previewed in Documents and Media Steps to reproduce 1. Startup Liferay 2. Setup and enable ImageMagick (with HEIC support) 3. Navigate to System Settings > Adaptive Media >>...
Multiple

tags on the Home page editor
legacy Troubleshooting

Issue Users want to improve SEO performance by ensuring that each page contains only one H1 tag. However, they noticed that '<h1 class="hide-accessible">Navigation</h1>' appears on all pages, thus this has to be a...
Unable to access product specifications via guest user
legacy Troubleshooting
Issue Users need to access product details via a headless admin API but through guest users (unauthenticated requests). However, users could use 'Service Access Policies' for this; though, even after adding the...
Error: Could not find or load main class com.liferay.css.builder.CSSBuilder
legacy Troubleshooting
Issue After switching to JDK11 I'm unable to build my project. Build failed with an exception that lists a path to my java version. Error: Could not find or load main class...
Unable to filter by relationship using Postgres in neasted levels
legacy Troubleshooting
Issue When filtering data based on relationships with nested levels using PostgreSQL, we encountered an internal server error with the following log entry instead of a status 200: 2024-04-18 13:43:33.147 ERROR...
Gradle tasks not working for new versions
legacy Troubleshooting
Issue We are trying to update our workspace, to do so we have performed the following actions based on a blade init: Update gradle-wrapper version to 7.3.3 Set in settings.gradle file for...
"You do not have the required permissions" while assigning workflow tasks
legacy Troubleshooting
Issue The user is receiving an error "You do not have the required permissions" when one user assigns the workflow tasks to another user. When checked further, the task assigned by one user to another user is...
Hardcoded link resulting in 404 error
legacy Troubleshooting
Issue I have a hardcoded button to a web content that is now going to a 404 page. My link to Liferay content is now breaking. Environment DXP 7.4 Quarterly Release Resolution Hardcoding links to Liferay content can break...
Parent organization membership is also displayed
legacy Troubleshooting
Issue We found a bug with how organization membership is displayed on the user account page: when a suborganization is assigned to a user, the parent organization of the assigned suborganization is also...
Uncaught TypeError in the DXP Homepage (PageTree)
legacy Troubleshooting
Issue If a role does not have admin access, but can access the Site Menu, PageTree toggle console errors.  Certain roles that have access to edit web content see an error in the browser console log....
The "assign to me" tab under My Workflow Tasks is not displaying the order by latest documents at the top of the grid
legacy Troubleshooting
Issue The assign to me tab is not displaying the order by latest documents at the top of the grid. In 7.4 the latest document is displaying in the bottom of the grid. Environment 2023.Q4 Resolution You can use the...