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Deployment Approach
Capability
Feature
Approving or Rejecting Orders in Order Workflows Commerce 2.1 and Earlier Versions
Approving or Rejecting Orders in Order Workflows Commerce 2.1 and Earlier Versions Order workflows, when enabled, empower the buyer or seller to require internal prior approval for an order before...
Order Information
Order Information Administrators can view and edit order information by clicking an order in the Orders menu. There are five tabs: General, Payments, Shipments, Notes, and Emails. General You can...
Order Life Cycle
Order Life Cycle An Order stores data regarding a potential or past transaction. This article provides an overview of the order life cycle from open cart to fulfilled order. This is the latest...
Order Splitting
Order Splitting Liferay DXP 7.4 U84+/GA84+ Order Splitting divides a customer order into separate orders that suppliers can fulfill independently. The order is split based on the catalog of the...
Orders Menu Reference Guide
Orders Menu Reference Guide You can view and manage orders as an administrator from the Orders menu. To access it, open the Global Menu (Global Menu) → Commerce → Orders. Navigate to the Orders...
Orders Menu Reference Guide for Commerce 2.1 and Earlier Versions
Orders Menu Reference Guide for Commerce 2.1 and Earlier Versions Orders can be viewed and managed by an administrator in the Orders menu. To access the Orders menu, navigate to the Control Panel →...
Processing an Order
Processing an Order To process an order, you must first accept it. You can accept orders in the Pending status. Shipments are created while orders are processed. To begin processing all orders,...
Processing an Order for Commerce 2.1 and Earlier Versions
Processing an Order for Commerce 2.1 and Earlier Versions To process an order, you must first accept it. You can accept orders in the Pending status. Shipments are created while orders are...
Adding Reasons for Returns
Adding Reasons for Returns When creating a return request, customers must choose a reason for the return. Open the Global Menu (Global Menu) and navigate to Control Panel → Instance Settings. ...
Price on Application
Price on Application Liferay DXP 7.4 U84+/GA84+ If you have expensive or complex products in your catalog, you may not want customers to purchase them without help. If you want support staff to...
Orders Menu Reference Guide for Commerce 2.0 and Earlier Versions
Orders Menu Reference Guide for Commerce 2.0 and Earlier Versions Orders can be viewed and managed by an administrator in the Orders menu. To access the Orders menu, navigate to the Control Panel →...
Processing an Order for Commerce 2.0 and Earlier Versions
Processing an Order for Commerce 2.0 and Earlier Versions To process an order, you must first accept it. You can accept orders in the Pending status. Shipments are created while orders are...
Creating a Return
Creating a Return Customers can place return requests for completed orders. The Minium and Minium 4.0 accelerators and the Classic Site Initializer have a returns page where they can track their...
Shipments
Shipments You can create Shipments when an order is in the processing stage. A single shipment may contain multiple orders, but the same account must create all the orders contained in the...
Returns
Returns Liferay DXP 2024.Q4+/Portal GA129+ Liferay provides an out-of-the-box returns feature that allows your customers to return completed orders within Liferay itself. Customers can only return...
Returns Workflow
Returns Workflow When a customer submits a return request, you must go to the Returns application to manage it. It is advised to use the Returns Manager role for this. Open the Global Menu...
Canceling a Shipment
Canceling a Shipment If a buyer cancels an order before shipping it, the seller may cancel the shipment in Liferay. Note that canceling a shipment does not close an order. You can manage an order's...
Creating a Shipment for Commerce 2.0 and Earlier Versions
Creating a Shipment for Commerce 2.0 and Earlier Versions Creating a shipment is integrated with the Orders menu. You can also manage all shipments in the Shipments menu once an order is in the...
Shipment Life Cycle Overview
Shipment Life Cycle Overview There are four stages for a shipment. Processing Ready to Ship Shipped Delivered Starting with Liferay DXP 7.4 U30/GA30, each shipment has an external reference...
Managing Subscriptions for Commerce 2.1 and Earlier Versions
Managing Subscriptions for Commerce 2.1 and Earlier Versions For Commerce 2.1 and below, orders and subscriptions appear in the Control Panel. Open the Control Panel and navigate to Commerce →...