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module java.base does not "opens java.lang" error in buildService using Java 21
Issue The following exception is thrown when trying to build a service with Service Builder: Failed to initialize ClearThreadLocalUtil java.lang.ExceptionInInitializerError at com.liferay.petra.reflect.ReflectionUtil.<clinit>(ReflectionUtil.java:160) at...
Admins can't sign in when LDAP Required is enabled if they only exist in Liferay but not in LDAP
Issue When LDAP is configured with the option Required, admin users that exist in Liferay but not in LDAP are not able to log in. Environment Quarterly Release 2024.Q2 Resolution As indicated in the documentation, when Required is enabled only users existing also in LDAP will be able to...
Web Content with Multi-Select List Fails to Save Values
Issue After creating a structure, the multi-select field does not save more than one option. The list in my web content doesn't save if one of the values has a comma in the option.  Environment Liferay DXP 2024.Q1+ Resolution Request a hotfix built on LPD-1558, if you are still within...
Why are Guest users able to edit Rich Text fields within a form?
Issue We created a form with a Rich Text field, but we see that guest users can edit the content in the Rich Text field (including the source). How do I disable the user/guest from being about to edit the text in this form field? We do not want guests to have access to the editor....
Unable to Cancel Shutdown Event
Issue After scheduling a shutdown event, and trying to cancel it, you see an error: "Error:Text verification failed."   When trying to cancel a shutdown event, I'm prompted to input a CAPTCHA, but there is no text box. Environment Liferay DXP Quarterly Release 2024.Q1.7+ Resolution To...
Multi-Select Option Missing from Translation Interface
NOTE: The following resolution requires customization and should only be implemented at the discretion of your team. Liferay Support will not be able to assist with designing or implementing customizations. Issue Web Content Structure is incomplete when using the Web Content Translation...
Getting the value chosen by user in a 'Select From List' field
Issue How to get the value from the options added in a 'Select From List' field? We are getting the reference (i.e. ["Option37425674"]) instead of the value chosen by the user. Environment Quarterly Release Resolution Following example can be used as reference (it is a Widget Template of...
Create custom API applications in Liferay
Issue Is there any way to create custom API applications without code? Environment Liferay DXP 2023.Q4. Resolution Liferay has created a new application to help developers build APIs based on custom objects in a no-code UI. This new feature allows users to define the entire structure of...
If PaaS Environment Hangs after Upgrade Deployment Should we Rollback?
Issue During an update we observed an error on startup and so decided to rollback from 5.X to a 4.X version. However, when we tried to restart services the system would not recover, hanging indefinitely. Further, the backup list became inaccessible. Eventually the matter resolved itself,...
Large Amount of Object Data within the `analyticsmessage` table.
Issue We're experiencing slow database restore times due to excessive large object data, primarily within the `analyticsmessage` table. When planning an upgrade, we've found a table with millions of objects, slowing down the process. Environment Upgrading from DXP 7.4 > Liferay DXP...
After updating a site's friendly URL, what happens to the existing Documents & Media/Web Content that are being used?
Issue When updating a site's friendly URL, I've found that Documents & Media/Web Content that were previously assigned to the site are not being updated. The links do not update to the newly set friendly URL but instead keep their old friendly URL.  Environment Quarterly Release  Liferay...
Frontend taglib removed: 'liferay-frontend:html-vertical-card'
Issue After upgrading to 7.4+, we noticed that some frontend taglibs have been removed, such as liferay-frontend:html-vertical-card. Is there any replacement for it? Environment Upgrades to DXP 7.4+ Resolution As per LPS-158461, obsolete fronted taglibs were removed, including...
"Learn how to tailor categories to your needs." linked documentation appears in bundle
Issue After upgrading, we're seeing a message that says Learn how to tailor categories to your needs in the bundle. A link to documentation shows up in the Web Content menu and Categories Menu. Environment Liferay DXP 7.4 Resolution In versions of Liferay DXP 7.4 U40 and below, there was...
All out-of-the-box Liferay Job Schedulers stop working if one job scheduler is incorrectly configured
Issue Setting the interval to -1 for scheduled jobs is allowed by the UI, but causes an array of issues. Steps to reproduce:  Start the server and login as an administrator. Open Application Menu from top right side application menu icon, and go to Control Panel > Configuration > Job...
Can I schedule the garbage collector to run periodically?
Issue The 'Run the garbage collector to free up memory' task can be manually executed from Control Panel > Server Administration. Does the product offer any functionality for scheduling or automating the periodic execution of this task? Environment Liferay DXP 2024.Q2 Resolution No, that...
After an upgrade, some fragments get broken because JS strict mode seems to be enforced now
Issue We do not declare JS variables when developing fragments. After an upgrade, these fragments stop working properly. Environment Upgrades to the following Patch Releases: 2023.Q3.5+, 2023.Q4.1+ Upgrades to 2024.Q1 or newer Quarterly Release Resolution This is a consequence of using...
NoSuchGroupException: No Group exists with the primary key 0 when updating a Journal Article via service API
Issue When trying to update a Journal Article (i.e., a web content) using the service API  journalArticleLocalService.updateArticle( journalArticle.getUserId(), journalArticle.getGroupId(), journalArticle.getFolderId(), journalArticle.getArticleId(), journalArticle.getVersion(),...
Unable to read the content for custom_robots.txt file
Issue I am getting the following message in my log file: [RobotsUtil:47] Unable to read the content for custom_robots.txt However, the same does not happen in other environments. What can be the reason? Environment Liferay 7.4 Resolution Why can that error message be thrown? That...
SecureXMLFactoryProviderImpl.class_blocked.pdf is not listed
Issue The user was unable to install a patch or hotfix, even after restarting the server and attempting with a vanilla instance, the following errors can be seen:  ERROR [Patcher:-1] The command has failed. Please see the log for details. 25 Jul 2024 18:22:10,625 DEBUG [Patcher:-1]...
What is the use of the Analytics Administrator user and role?
Issue After connecting to Analytics Cloud (AC) there's an Analytics Administrator user with the Analytics Administrator regular role. What is their use? Environment Liferay DXP with Analytics Cloud Resolution The Analytics Administrator user is automatically created when the connection...

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