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Asset Publisher filtering by structure shows web content and folders
legacy How To
Issue In Liferay DXP 7.3, when filtering content in an Asset Publisher by structure, only the web content with that structure are shown In Liferay DXP 7.4, doing the same filtering will also show the folders that...
Page URL break with long text (414 URI Too Long)
legacy Troubleshooting
Issue The page URL is breaking and giving 414 URI too long errors. Steps to reproduce: Navigate to Control Panel> Instance Settings> Localization > Language> select required locales Now, click on 'Locale Prepend...
Configuring an external Web Application Firewall (Akamai) in PaaS
legacy
Issue How to configure an external Web Application Firewall (Akamai) in PaaS? Environment Liferay DXP 7.4 Resolution Configuration of the external Web Application Firewall (Akamai) with Liferay Cloud comes...
If the user selects 'I disagree' for the Terms and Conditions, will they be logged out?
legacy
Issue Does it log out the user if they select 'I disagree' on the Terms and Conditions page? Environment DXP 7.0+ Resolution No, only a popup should be displayed to the user: Additional Information Terms of Use    ,...
What is the default behavior when users click 'I agree' or 'I disagree' at the Terms and Conditions?
legacy
Issue What is the default behavior when users click 'I agree' or 'I disagree’ button at the Terms and Conditions? Environment DXP 7.0+ Resolution I agree: If accepted, the user is redirected to the home page or to...
Where is the logic for handling the actions for the Terms and Conditions page?
legacy
Issue We would like to override the behavior of the default Terms and Conditions that can be activated in Liferay. Where is this logic located in the code? How can we override it? Environment DXP 7.0+ Resolution An...
Group Memberships are being removed after signing in via SAML after upgrading to 2024.Q2 from 2023.Q4
legacy Troubleshooting
Issue We have observed that some users's existing group memberships are missing after they login via SAML(Okta). Environment Quarterly Release 2024.Q2 Resolution This is due to the change reported in these articles:...
The account email address is set to null
legacy Troubleshooting
Issue When updating a custom field at the account entry, the account email address is set to null Steps to reproduce: Create a new Account, “Account”. Attach an e-mail address “abc@liferay.com” to the account entry...
Upgrade Bootstrap version from 4.x.x to 5.x.x
legacy
Issue When can we expect the support for Bootstrap 5.3.3 in the Liferay? Environment Liferay DXP [all versions] Resolution From DXP 7.4, Liferay no longer use or support jQuery-based plugins that include Bootstrap....
globalThis.process?.argv object contains an array set
legacy How To
Issue The globalThis.process?.argv object contains an array set in DXP 7.3, but in the latest release 2024.Q2.6, this is null or undefined.  Environment Liferay DXP [all versions] Resolution In this scenario,...
Check plan MALUs (Monthly Active Logged in Users) in Liferay SaaS
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue A client of Liferay SaaS needs to check the metrics for MALUs...
Document and Media Storage Breakdown on cloud shell
legacy Troubleshooting
Issue There is an issue with the breakdown of document_library storage. In certain cases, document media occupies a larger amount of space, causing the cloud shell to become unresponsive and consume excessive CPU...
Is it expected for fragments using the getContent() selector to display non-alphanumeric characters from HTML, or XML, for Journal Article content?
legacy
Issue When creating a Fragment with an itemSelector field configured to select a Journal Article, the displayed content includes unexpected characters, such as "]]>" at the end. This issue does not occur when the...
Language Keys are processed as Literal Text in custom MVC Portlets
legacy Troubleshooting
Issue When creating a MVC Portlet that leverages language keys, language key output is presenting as the literal text, rather than the key value For example:  Language key in view.jsp: <b><liferay-ui:message...
Accessibility issues with the Underline button in CKEditor
legacy
Issue When using CKEditor, there is an underline button available. If you use it, the text will be inserted within u elements. This fact causes some HTML validators to report an accessibility issue based on WCAG SC...
Custom Themes are no longer shown as Site Templates in DXP 7.4
legacy
Issue In Liferay DXP 7.3, custom themes were seen under Site Templates Pop Up (Control Panel > Site > Choosing the template). However, in Liferay DXP 7.4, custom themes do not come under Site Templates, and...
Vulnerability: Robots.txt file must not be accessed and should be blocked
legacy Troubleshooting
Issue Encountered a vulnerability issue with the robots.txt file and the vulnerability test suggests preventing the robots.txt file from being accessed. Environment Liferay DXP 7.3 Liferay DXP 7.4...
Calling UserImporter in com.liferay.portal.security.exportimport.api throws unsatisfied references error.
legacy Troubleshooting
Issue On 7.3 we are using this class to Import users from a SamlProvider: com.liferay.portal.security.exportimport.UserImporter.importUser(long companyId, String emailAddress, String screenName) We call the service by...
Error "Portlet is temporarily unavailable" appears for Category Facet widget
legacy Troubleshooting
Issue When an invalid ID is passed as the value of the category field in the URL, all the widget shows the error "Portlet is temporarily unavailable". As a result, all the widgets should show the message "No...
Not able to paste image directly into the CKEditor (Web content)
legacy Troubleshooting
Issue Not able to directly paste the image in CKEditor (Webcontent). Steps to Reproduce: 1. Start Liferay Quarterly Release 2023.q4.4. 2. Navigate to Product Menu > Web Content > Click 'New Button' and then...