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DXP Capabilities

AI Accelerate content creation, streamline operations, and deliver context-intelligent assistance with integrated Al.

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Low-code Digitize critical business processes with low-code capabilities designed for business users.

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CMS Enable business users to create, publish, and manage content, pages, and multimedia across different channels faster.

DAM Increase orders with enriching product information, easy ordering tools, and product recommendations.

Personalization Deliver more personalized and relevant content through enhanced segmentation, Al-generated recommendations, and A/B testing.

Self-hosted Installation Deploy, configure, and maintain Liferay DXP on your own infrastructure.

Cloud Deliver more personalized and relevant content through enhanced segmentation, Al- generated recommendations, and A/B testing.

Integration Unify the systems, applications, and data your business uses with a single platform.

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Applicable Versions

- 7.4
- Analytics Cloud
- DXP 2023.Q3
- DXP 2023.Q4
- DXP 2024.Q1 (LTS)
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- DXP 7.3
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Could not connect to the SMTP host exceptions

legacy Troubleshooting

Issue When sending emails, the error "unable to send message: Could not connect to SMTP host: smtp.office365.com, port: 587" occurs. Steps to reproduce: 1. Configure the outlook mail server to send email...

This site can't be reached error

legacy Troubleshooting

Issue The website is inaccessible whenever a user attempts to upload a file larger than 102400k in size. Steps to reproduce: 1. Start Liferay Portal 6.2. 2. Click on Admin > Control Panel. 3. Navigate to Document...

'View' option is displayed when the user can edit it

legacy Troubleshooting

Issue View option is always displayed Steps to Reproduce: 1) Navigate to Object Admin 2) Create an object 3) Click on the kebab menu Expected Behavior: 'Edit' is displayed instead of 'View' 'View' is displayed only...

Migrated site template creates a site without the page templates

legacy Troubleshooting

Issue After migrating our database from Liferay 6.2 to DXP 7.3, we wanted to add a new site using a certain migrated template. After choosing it, we receive the following errors and we need to stop the server: ERROR...

Upgrade failed with no logs, certain modules are not upgraded

legacy Troubleshooting

Issue We do not have anything in our upgrade logs after we tried to upgrade from 6.2 to DXP 7.3. We ran this command in gogo shell (7.3), upgrade:check , and found these modules that have not been updated yet, e.g.:...

Blocks in object layout cannot be deleted by the user

legacy Troubleshooting

Issue The user cannot delete a block in the object layout Steps to Reproduce: 1) Navigate to Menu > Control Panel > Objects 2) Create a new object (with fields) 3) Define the layout of the object 4) Add a tab and a...

Unable to delete commerce product

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.1 fix-pack-16 + Commerce Version 2.0.7. 2. Create a site using minium template. 3. Delete the created site. 4. Now, delete the created products which were created...

Update Page Content permission does not allow editing web content

Issue I checked the Update Page Content permission for a role, from the page permissions management, and the user who is assigned to this role, cannot edit web content within that page. Environment DXP 7.3 DXP...

Navigation

is shown on all DXP pages

Issue Liferay DXP HTML source will contain the below snippet on all portal pages: <nav class="quick-access-nav" id="vseg_quickAccessNav"> <h1...

aui_deprecated.css cannot be loaded when switching to RTL languages

legacy Troubleshooting

Issue When using DXP in RTL languages (e.g.: Arabic, Hebrew), customers may notice visual errors and inability of Liferay to load CSS files, like, for example, aui_deprecated.css and others: With messages similar...

How to resolve "Couldn't find the portal-impl.jar" errors when patching 7.0 SP 12

legacy Troubleshooting

Issue When attempting to use the patching tool with a 7.0 Service Pack 12 bundle, the following configuration error is encountered: Problem with the configuration: Couldn't find the portal-impl.jar. Please check the...

Heavy database queries involving DLFileEntry table

legacy Troubleshooting

Issue In some cases you could find that your database is spending a lot of time procesing this query: SELECT fileEntryId, groupId, companyId, userId, userName, createDate, modifiedDate, classNameId, classPK,...

When searching, "sites that do not belong to the site" will also be displayed in the search results.

legacy Troubleshooting

This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

Deleting Files and Folders in Documents and Media

This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

Unable to select required Display Page

legacy Troubleshooting

Issue How can I make a Public or Private Page a Display Page? I cannot select a specific Display Page for Web Content The Display Page I want to use is grayed out / ghosted Images to demonstrate from Web Content UI...

Using one user's JSessionID any logged in user can access the respective user's session

Issue One user's session is accessed by knowing the respective user's JSessionID. Steps for reference: 1) 2 users (say: User A and User B) 2) User "A" logs-in to the system 3) Now, user "A" has one Jession...

Liferay's OpenID Connect implementation and Single Logout

Issue Does Liferay's OpenID Connect implementation support Single Logout? Environment Liferay DXP 7.1/7.2 Resolution Liferay's current OpenID Connect (OIDC) integration only implements parts of the Final specifications,...

Not able to search document with Title after Applying Workflow

legacy Troubleshooting

Issue After applying workflow in the Web Content, try to search the same content in "My Workflow Tasks". The search shows no result. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution The observed...

initBundle FAILED when creating a Liferay Workspace Project in Liferay Developer Studio with "Download Liferay bundle" option checked

legacy Troubleshooting

Issue When creating a Liferay Workspace Project in Liferay Developer Studio with "Download Liferay bundle" option checked, the following initBundle FAILED error is reported in the console: CONFIGURE SUCCESSFUL in 15s...

Asset Publisher Widget cannot display more than 200 items per page

Issue Configure an Asset Publisher to show a Number of Items to Display greater than 200, for example, 300. The Asset Publisher only shows 200 items. Environment Liferay DXP 7.0, 7.1, 7.2, 7.3, 7.4 Resolution Until...

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