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Unable to restart bundles from GoGo Shell
legacy Troubleshooting
Issue When running update {Portlet ID} in the GoGo Shell, you get an error on the UI saying the request could not be completed. Environment Liferay DXP 7.2 Resolution This behavior is a known issue when trying to...
How to check the number of retained sessions
legacy How To
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
If I change the friendly URL of my site, do I need to modify the link?
legacy
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
Is Adobe Flash Supported?
legacy
Issue Is Adobe Flash Supported? There is no information about it in the Support Matrix. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution We have no official stance on Adobe Flash, it can be...
[CKEditor] Paragraph tag is appended to content in blogs by default
legacy How To
Issue We are using CKEditor instead of the regular editor. When putting some content into the HTML field while creating blogs <p> and </p> tags are appended by default. We would like to remove these tags or change them...
Component with id [...] is being registered twice console warnings in the browser
legacy
Issue We often experience some javascript warning messages when opening different parts of Liferay, e.g. the web content editor They say This can lead to unexpected behaviour in the "Liferay.component"...
Unable to disable the footer option after upgrading to Liferay DXP 7.2
legacy Troubleshooting
Issue 1) Not able to disable the footer option of the classic theme after upgrading the Liferay 7.0 to Liferay 7.2 2) Steps to reproduce Go to the public page configuration To disable show footer, unchecked show...
Cannot Access Login Portlet After Changing Root Context and Updating Patches
legacy Troubleshooting
Issue After changing the root context in my Liferay DXP 7.2 instance and installing fix pack dxp-6, the login portlet is grayed out and inaccessible. In the browser console, I see that the root context is doubled...
Resolving When a .lar File Exported From Asset Publisher is Empty
legacy Troubleshooting
Issue I exported a .lar file directly from the Asset Publisher using Widget Menu -> Export didn't contain any assets and was only a few kb in size. Our environment is patched to de-92 Environment DXP 7.0 DXP 7.1...
JSPs stop working if their osgi module is restarted and direct.servlet.context.reload property is configured to false
legacy Troubleshooting
Issue JSPs stop working if their osgi module is restarted and the direct servlet context reload functionality is disabled with the direct.servlet.context.reload=false setting. The issue is also reproduced in case: You...
Known issue: Error "Invalid version number: Version number may be negative or greater than 255" when starting up Liferay 6.2 using jdk 8u261 or later
legacy Troubleshooting
Issue The following error was reported when starting up Liferay Portal 6.2 using jdk 8u261 or later Oct 19, 2020 3:02:57 AM org.apache.catalina.core.ApplicationDispatcher invoke SEVERE: Servlet.service() for servlet...
'Connection reset by peer' when uploading files
legacy Troubleshooting
Issue You are encountering the following exception in the logs: java.io.IOException: Connection reset by peer Users cannot upload files and errors like the following are printed (some examples): WARN...
Groovy Script for deleting users from the database
legacy How To
Directly modifying the database is not advised because we are unable to provide assistance regarding the damage it might do. The suggested approach in these cases is a groovy script that uses Liferay's API....
Java parameter UseContainerSupport doesn't work
legacy Troubleshooting
Issue We are trying to specify the amount of memory Liferay can use by setting the -XX:+UseContainerSupport property However, it seems to take no effect and we don't see the specified limit shown in the...
Error "Incorrect string value" in logs when adding emojis to Web Content
legacy Troubleshooting
Issue When inserting emojis (emoticons) to a Web Content article, the portal fails to add/update the article and an error similar to the one below is shown on logs. 09:33:30.544 ERROR...
Remove portlets programmatically with the removePortletId method
legacy How To
Issue I would like to remove portlets from pages programmatically (e.g. with a script or a background job) with the use of the removePortletId method, but without permission checking.  Environment Liferay DXP...
Avoid user login after every session timeout
legacy How To
Issue On every session expire it is asking for user login again Environment Liferay 7.0 Resolution Login after each session timeout is the default functionality of the Liferay portal. In order to avoid login after...
Is there any way to retrieve the User account's creator
legacy How To
Issue Is there any way or SQL statement to retrieve the User account's creator? Environment Liferay DXP 7.0 Resolution There have two ways to retrieve the User account's creator. The user account's creator can be...
Staging configuration is incorrect after fix pack update
legacy Troubleshooting
Issue We have staging enabled for a long time with only the Dynamic Data Lists portlet staged After updating to Fix Pack 61 or above, our staging configuration has changed and shows not only the Dynamic...
Content Delivery Network (CDN) configuration "cdn.dynamic.resources.enabled=false" is not working
legacy Troubleshooting
Issue After setting cdn.dynamic.resources.enabled=false, Liferay is still accessing some CSS and JavaScript from the CDN URLs configured in cdn.host.http= and cdn.host.https= Environment Liferay...