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How to programmatically undeploy a module in DXP 7.1?
legacy How To
Issue I want to undeploy a module from my code, usig API I tried using DeployManagerUtil.undeploy(context), but nothing happens Environment Liferay DXP 7.1 Resolution If you are trying to undeploy a module by its context...
Child pages not displayed in Navigation Menu after upgrading to Liferay 7.2
legacy Troubleshooting
Issue After upgrading the portal to Liferay DXP 7.2, the child pages which were present in Liferay Portal 6.2 go missing from the Navigation menu in DXP 7.2. But, the child pages are present in Site Builder....
JGroups IllegalArgumentException After Installing Fix Pack 1 on Liferay DXP 7.2
legacy Troubleshooting
Issue After installing fix pack dxp-1-7210 with cluster.link.enabled=true the following exception is generated: Caused by: java.lang.IllegalArgumentException: JGRP000001: configuration error: the following properties...
How to restrict the JSON web services API page
legacy
Issue JSON web services API page is being exposed through the URL http://[address]:[port]/api/jsonws. Environment Liferay Portal 6.2 Resolution Liferay Portal 6.2 doesn't have any out of the box option to...
Action Button on pages are not working as expected
legacy Troubleshooting
Issue While clicking the action button of the Public Pages the menu appears and then disappears. Environment Liferay DXP 7.1 Resolution The observed behavior is a known issue and is fixed in liferay-fix-pack-dxp-10 and...
No page can be displayed due to "Unsupported template" errors
legacy Troubleshooting
Issue DXP may not be able to display any portal pages due to HTTP 500 status as well as showing this error on the interface: An unexpected system error occurred. Unsupported template manager ftl and this one in...
How to resolve deployment issues following the installation of Fix Pack DXP-12 for Liferay DXP 7.1
legacy Troubleshooting
Issue Please bear in mind that special considerations should be taken after applying the Fix Pack 12 (DXP-12). After the installation of DXP-12, it has been reported that deployment errors related to several core...
How to know which of the nodes is being displayed
legacy How To
Issue On a cluster environment, sometimes its helpful to know in which of the nodes you are. This could be useful to check the load balanced or cluster replication issues. Environment Portal 6.2 DXP 7.0 DXP 7.1 DXP...
Access denied error message is thrown in the browser with XML format of the rest API
legacy Troubleshooting
Issue After passing the authorization in the HTTP header and while hitting the URL http://localhost:8080/o/greetings/morning, the web service responds to the request with the below error message [XML format] in the...
When I shut down DXP from the Control Panel, the end users get a blank page and no warning message
legacy How To
Issue I go to Control Panel > Server Administration > Shutdown and shut down the server After DXP was shut down and I refresh the page, only a blank screen appears There used to be a warning message in Liferay 6.2...
Retrieving custom cache entity fails with error
legacy Troubleshooting
Issue The custom cache entity we introduced to Liferay is inaccessible. We configured our custom cache in override-liferay-multi-vm-clustered.xml. When trying to access the custom cache entity from scripting console...
LCS Activation Page redirect
legacy Troubleshooting
Issue The portal redirects automatically to the LCS Activation Page even with activation tokens deployed. Environment Liferay DXP 7.0+ Resolution  Regenerate the LCS tokens, but with "Liferay Instance Activation"...
Calendar Event invitation mail is sent to the user before the approval of event
legacy Troubleshooting
Issue If the workflow is applied for the Calendar Event, the user who is invited to that particular event gets an email invitation even before the approver approves the event. Environment Liferay DXP 7.0...
How to remove unnecessary parts from the URL / shorten URL / make URL friendlier
legacy How To
Issue We would like to remove the web/guest part of the URL, to shorten it e.g. http://www.example.com/web/guest/home-> http://www.example.com/home  Environment Liferay Portal 6.2 Liferay DXP 7.0-7.4...
External images inside OpenOffice/LibreOffice document are not resolved when converted to PDF
legacy Troubleshooting
Issue Upload to Document Library a new OpenOffice document with external link to image. Export the document to PDF. The document is converted to PDF but the image is blank. Environment Liferay DXP 7.0, 7.1,...
Tomcat trimSpaces feature breaks Liferay styling and functionalities
legacy Troubleshooting
Issue When setting trimSpaces in tomcat-9.0.6/conf/web.xml: <init-param> <param-name>trimSpaces</param-name> <param-value>true</param-value> </init-param> some functionalities on the Liferay User Interface...
Page not found (404) redirects to the 'default' (Guest) web site
legacy How To
Issue When an incorrect URL is hit on the portal, the "The requested resource could not be found" error or Page not found error redirects to the default site and not to that particular site. Environment...
How to get the total number of documents once migrated from File System to DB Store?
legacy How To
Issue If the data is moved from the File System to DB Store, then how to get the number of documents from the portal. Environment Liferay DXP 7.0 Resolution When DB Store is used as a repository, the files...
Control Panel App Manager not showing
legacy Troubleshooting
Issue The App Manager section in the control panel is missing. Environment Liferay DXP 7.1, 7.2 Resolution Try this list of steps: Stop the application server. Delete the contents of the...
After upgrading to Liferay 7.1+, guest users cannot see some web contents
legacy Troubleshooting
Issue After upgrading to Liferay DXP 7.1+, guests users cannot see some web contents. This is also reproduced for users that aren't members of one site. They cannot see web contents that belong to that site. Environment...