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It is not possible to remove the View permission for Site Members in a document library folder
legacy Troubleshooting
Issue In the permissions management of a folder we can see that the VIEW permission is checked and disabled for Site Member role and it is not possible to change it. If we hover the mouse over this check we can...
Cannot exceed 200 entries per page in asset publisher and search container
legacy
Issue Cannot set a higher limit greater than 200 for asset publisher and search container entries per page. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution As this can be an important...
AlloyEditor image toolbar no longer pops-up
legacy Troubleshooting
Issue 1) Start 7.2.x and login as Admin 2) Go to left Sidebar > Liferay DXP > Content and add a new Basic Web Content 3) Click in the content editor and then on the "+" button > select the Image icon and choose one...
Make Price Range Facet usable with multiple SKUs
legacy Troubleshooting
Issue Initialize a minium site Open Product Admin (Control Panel -> Commerce -> Products) Open "Brake Fluid" or any product with multiple skus Open the Skus page Edit a sku to hae a base price of $10 another to have a...
Form is not visible on page before publish to Remote Live
legacy
Issue When I add a Form to a page of a Staging site, I am unable to view the form until I publish my page to Live. Environment DXP 7.2 Fix Pack 8+ Resolution This is an intended behavior from changes made under...
Configuring Liferay with Wildfly
legacy How To
Issue Detailed steps to Install Liferay DXP on Wildfly Environment Liferay DXP 7.2+ JDK 1.8 Note: For the Wildfly version check for the Liferay compatibility matrix of 7.2 and 7.3 Resolution Download the below files...
Unable to export users to CSV from some instances
legacy Troubleshooting
Issue Users cannot be exported in some instances: the interface gets blank, and the following exception is thrown: "2021-04-08T10:57:43.604+0200 ERROR [http-nio-8080-exec-25][ExportUsersMVCResourceCommand:100]...
Error when a file in Sharepoint repository contains special character in title
legacy Troubleshooting
Issue If a Sharepoint repository contains a file with a special character in its title (ex: 'File#s.docx'), opening the Sharepoint repository in the Documents and Media portlet leads to a blank page with the following...
'Portlet is temporarily unavailable' error for Sharepoint Connection
legacy Troubleshooting
Issue A day or two after successfully configuring a Sharepoint Connection, I now see a "Portlet is temporarily unavailable" error in the UI and the following error in the Liferay logs when attempting to open the...
Native authentication in existing ES setup
legacy
Issue How to set up a native authentication feature for the existing elastic search setup? Environment Elasticsearch 2.x Elasticsearch 5.x Resolution The Native user authentication comes when there is a...
Combining Assets from All Segments in Asset Publisher when using Collections
legacy How To
Issue UserA is in our "Accounting" segment and our "HR" segment. Within an Asset Publisher, is there a way to see content from both on DXP 7.2 or DXP 7.3? Environment DXP 7.2 DXP 7.3 Resolution There is a new...
CPFriendlyURLEntryImpl error after upgrading to Commerce 2.1.2
legacy Troubleshooting
Issue After upgrading Liferay Commerce to version 2.1.2, the following error is thrown in the Liferay log: ERROR [default task-14][BasePersistenceImpl:440] Caught unexpected exception...
Externalize Session Management
legacy
Issue  The session details should be stored in a centralized server so that it is shared with all the available nodes. Environment Liferay Portal 6.2 Resolution This is a specific business requirement that falls beyond...
Leverage browser caching in Liferay
legacy
Issue Leverage browser caching in Liferay Environment Liferay Portal 6.2 Resolution The query is regarding the SEO implementation and falls beyond the scope of Liferay support. Additional Information Article: Leverage...
Restricting the search result
legacy
Issue After uploading a video with extension mp4 and web content, with the same name. Now when searching with the name, the results show both the mp4 video and the web content. However, it should show only Web content...
How to add image extension .webp on editor when creating a new web content in Documents & Media
legacy How To
Issue Can't add image extension .webp on editor when creating a new web content Environment DXP 7.0 or higher Resolution In order to upload and work with .webp extensions in Documents and Media, follow these steps:...
Field value is not shown in Web Content if the Structure field is configured as non-localizable
legacy Troubleshooting
Issue When creating a Structure (Content & Data > Web Content > Structures) and configuring a field as non-localizable, the value defined in the Web Content created from that structure is not shown. Environment...
"Error on rename of" tables during upgrade when using Windows 10 and MySQL
legacy Troubleshooting
Issue When performing a Liferay upgrade, the process stops and you find the following error in the log: 2021-05-06 08:49:36.319 INFO [main][UpgradeProcess:115] Failed upgrade process...
Uploaded documents are not visible on a different machine
legacy
Issue Configure common database for two Liferay servers. Now, whenever try to upload an image on one server then the same image is not getting visible on another server even though the right URL path has been set...
Unable to add new web content folder when characters blacklist is empty
legacy Troubleshooting
Issue When the Characters Blacklist is empty in either of these locations: Control Panel>Configuration>Instance Settings>Web Content Control Panel>Configuration>System Settings>Web Content>Virtual Instance...