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Applicable Versions

- 7.4
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- DXP 2023.Q3
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The eclipse button is not available

legacy Troubleshooting

Issue The eclipse button is missing from the journal list page. Steps to reproduce: 1. Start the server 2. Add a new web content. 3. Go to the web content list page. Observed behavior: The Eclipse button is...

Unable to build the module: Could not find com.liferay.portal:release.dxp.api errors

legacy Troubleshooting

Issue Sometimes users face the following error while building their modules: Task modules: test-search-results-limit:compileJava FAILED FAILURE: Build failed with an exception. what went wrong: Execution failed for...

How Can I Identify Which Widget Templates Are in Use?

Issue How can I know which of my Widget Templates are in use? How can I see where my Widget Templates are being used throughout the Liferay instance? Environment Liferay DXP Resolution For users on Liferay...

Linking content while impersonating includes ?doAsUserId

legacy Troubleshooting

Issue When linking content while impersonating a user, sometimes the `?doAsUserId` is included in the link. `doAsUserId` parameter is included in document URL when selected from Repository Browser...

JournalArticleAssetRenderer.getSummary method no longer returns the first 200 characters of the Web Content when description field is empty

Issue Considering the following scenario: A Basic Web Content with no description but non-empty content field. An Asset Publisher configured to display all the Basic Web Contents of the site with the following Asset...

Jenkins builds failing in Liferay Paas

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Jenkins builds are failing. We can see below trace in...

Navigation menu problem to drag and reorganize pages

legacy Troubleshooting

Issue When a navigation menu containing many pages is created, the user may have difficulty reordering and changing the page level. In addition, when the user tries to drag a page, the scroll enters in a loop and...

Leverage browser caching in Liferay

Issue Leverage browser caching in Liferay Environment Liferay Portal 6.2 Resolution The query is regarding the SEO implementation and falls beyond the scope of Liferay support. Additional Information Article: Leverage...

How to add image extension .webp on editor when creating a new web content in Documents & Media

Issue Can't add image extension .webp on editor when creating a new web content Environment DXP 7.0 or higher Resolution In order to upload and work with .webp extensions in Documents and Media, follow these steps:...

Why does the LDAP import schedule start over whenever I reset my server?

Issue I would like my LDAP import to run at specific times and dates. I can set LDAP import intervals by number of minutes through either System Settings or Instance Settings: Control Panel > Configuration >...

HTML formatting lost when toggling the code view

legacy Troubleshooting

Issue After installing Fix Pack 9 or Fix Pack 10, the formatting that can be seen when viewing the HTML code view is lost when toggling back and forth between the different view options. For Example, initially, the...

Unable to configure the Web Content custom template key value in place of autogenerated template key

legacy Troubleshooting

Issue Unable to configure the Web Content custom template key value in place of autogenerated template key. Environment Liferay 7.3 Resolution For Web Content, toggle the setting in Control Panel - System Settings -...

Uploaded documents are not visible on a different machine

Issue Configure common database for two Liferay servers. Now, whenever try to upload an image on one server then the same image is not getting visible on another server even though the right URL path has been set...

Form Storage Adapter is not visible in the form storage type dropdown.

legacy Troubleshooting

Issue Post deploying the form storage adapter module it's not visible in the form storage type dropdown. Environment Liferay DXP 7.3 Resolution While creating form storage adapter "ddm.storage.adapter.type" value...

How to implement Accelerated Mobile Pages (AMP) in Liferay?

Issue How to implement Accelerated Mobile Pages (AMP) in Liferay? Environment Liferay DXP 7.2 Resolution Accelerated Mobile Pages are not supported in Liferay as of now. However, there is already a feature request in...

How to change the logo for Application Menu?

Issue How to change the logo for Application Menu? Environment Liferay DXP 7.3 Resolution The logo for Application Menu can be changed according to the following steps. Stop the server. Place the new log...

Cannot publish or import site (due to missing references) when asset publisher shows displays from another site

legacy Troubleshooting

Issue An asset publisher in a site A can be configured to show assets from site A itself and from other sites (B, C, ...). If such a site A is then exported and imported to a site in another environment, or...

Commerce - Users with membership to the same account cannot view each other's orders

legacy Troubleshooting

Issue I can't view an order made by another member of the same account Sample scenario: ---------------------------------------------- Setup 1 Minium Site (Title: MiniumABC) 1 Account (Title: AccountABC) 2 Users...

Admin is not able to see any user in droplist to whom the task can be assigned

legacy Troubleshooting

Issue After applying a 'Single Approval Workflow' on web content. The admin user is not able to assign any task to any other user as the droplist becomes disabled. Environment Liferay DXP 7.2 Resolution A 'Regular...

Adaptive Media does not show errors in logs

legacy Troubleshooting

Issue Adaptive Media cannot process some images, but the only info about these errors is found in the UI alone, as shown in the image below. No related errors can be found in the logs. Environment Liferay...

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