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"You do not have the required permissions" while assigning workflow tasks
legacy Troubleshooting
Issue The user is receiving an error "You do not have the required permissions" when one user assigns the workflow tasks to another user. When checked further, the task assigned by one user to another user is...
Gradle tasks not working for new versions
legacy Troubleshooting
Issue We are trying to update our workspace, to do so we have performed the following actions based on a blade init: Update gradle-wrapper version to 7.3.3 Set in settings.gradle file for...
Unable to filter by relationship using Postgres in neasted levels
legacy Troubleshooting
Issue When filtering data based on relationships with nested levels using PostgreSQL, we encountered an internal server error with the following log entry instead of a status 200: 2024-04-18 13:43:33.147 ERROR...
Update object entries from workflow task screen
legacy
Issue Allow users to access the object in edit mode from the workflow task screen Environment Liferay DXP 7.4 Resolution As of now (at the time of creating this article), there is no OOB (out-of-the-box) way...
Creating a User Account Without an Email Address
legacy How To
Issue How can I create a user without requiring the user to have an email address?  Environment Liferay Quarterly Releases Resolution You can create a user without requiring an email address by setting the following...
Users are not allowed to create organizations at a higher level than where they currently are
legacy
Issue Can we enable users to create organizations that are at a higher level in the hierarchy than their own membership?   Example: Parent > Organization > Child Organization > Child Organization 2.0 Can a user...
Uploaded document's file extension not visible in the URL
legacy
Issue While uploading the documents in the 'Documents and Media' section the file extension is not showing in the URL. Example: In Liferay 7.4 update 24, uploaded the document in the 'Documents and Media' section,...
Enable/Disable Multi-Factor Authentication
legacy How To
Issue If there is any problem related with the way two-factor is working or do you simply want to deactivate it for some reason. Environment Liferay DXP 7.4 2023 Q1 - 2023 Q4 2024 Q1 Resolution There are two...
Deactivating Autogenerate Structure Key generates IDs
legacy
Issue I  browse to Control Panel -> System Settings -> CONTENT AND DATA -> Web Content -> SYSTEM SCOPE -> Administration and uncheck 'Autogenerate Structure Key' option. Then I create a new Web Content Structure...
Tabs created in Webcontent body field are not clickable in content management system
legacy
Issue Created tabs are not clickable in 2023.q4.0 editor where as the same tabs were working correctly in Liferay 7.2 editor. Environment 2023.q4.0 Resolution In DXP 7.2, the editor utilized was AlloyEditor. However,...
"Prefix" does not save when switching between "Languages" for a User
legacy Troubleshooting
Issue When editing the "Language" selection for a User the "Prefix" does not always save the pre-selected response. Example: Set the "Prefix" to "Mr" and "Language" to "English" for a User and click Save. Change the...
Provide other permissions to Guest user beside just view permission
legacy
Issue Can users give permission to the guest users to use the headless API to create, update, delete, etc. for documents & media, besides just the VIEW permission? Environment Liferay DXP 7.4 Resolution These...
Theme upgrade issues
legacy Troubleshooting
Issue We are moving from Liferay 7.3 to Quarterly releases and we would like to upgrade our theme, but facing errors e.g. "No mixin named media-query." or "Undefined variable: '$nav-underline-font-size'." Environment...
The Impersonation Attempt Fails Without Errors in the Logs or UI
legacy Troubleshooting
Issue Admin users are unable to impersonate other users. When attempting to impersonate, a new tab opens, but it remains on the original user. Impersonation attempts fail, the `doAsUserId?` is missing from...
How to define user and email notifications for each asset
legacy How To
Issue I want to disable email notifications for blogs How to configure notifications for each asset to receive them by email or as user notifications. Environment DXP 7.4 Resolution It is possible to choose the...
After Upgrading to DXP 7.4+, there's an extra field within our structures
legacy How To
Issue After upgrading from DXP 7.3, we've observed that our structures have been modified and there is an extra "Fields Group" added to it.    Environment DXP 7.4+ Quarterly Release Resolution This is the expected...
.innerHTML is getting removed in web content (SaaS environment)
legacy
Issue When we try to add some extra lines of code (output.innerHTML="";) in the web content, it is not working as expected and the innerHTML is getting removed. We are taken to the first line of the code...
Data is lost when Web Contents are published with the Corsican language.
legacy Troubleshooting
Issue When publishing content in the Corsican language, data that had been published in other languages was lost. Environment All environments Resolution Please request a hotfix with LPD-27959 to resolve the...
Canonical urls for commerce products
legacy How To
Issue Canonical URLs work correctly for pages in different locales, however, users want the same for their products so that the correct canonical tag is displayed for their product based on the page locale....
Unable to access product specifications via guest user
legacy Troubleshooting
Issue Users need to access product details via a headless admin API but through guest users (unauthenticated requests). However, users could use 'Service Access Policies' for this; though, even after adding the...