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Issue When new custom domains are appended to to the existing list under "customDomains" in the "certs" part of the webserver LCP.json file, a new Let's Encrypt certificate is issued to include them. In the mean time the old domains will appear as having no current certificate. Is it...

Issue How to clear the data folder of Glowroot in Liferay PaaS. Environment Liferay DXP 7.4 Liferay PaaS Resolution To clear the data folder through the Glowroot UI. Follow the below steps: 1. Visit the site and log in. 2. Append /o/glowroot to the end of the site’s URL. For example, if...

Issue When impersonating a user with permissions to add items to a cart, a message is seen in the UI, which says: “Danger: [object Object]” and the items do not get added to the cart. This behavior can be seen by following these steps: Create two users, one as User One...

Issue Google Drive authentication usually works correctly, but sometimes it randomly fails with java.lang.IllegalStateException: Authorization oAuth2State not initialized errors in the logs. Google Drive was linked to the environment correctly following the official documentation. My...

Issue How can I customize the log format of the webserver service? Environment Liferay PaaS Resolution To tailor the log format of your webserver service to your specific needs, you can adjust the following environment variable: LCP_WEBSERVER_LOG_FORMAT Additional Information Web Server...

Issue What is the default keep-alive setting for the Liferay Cloud VPN client? Environment Liferay PaaS/SaaS VPN client-to-site VPN. Resolution PaaS/SaaS VPN Client: Uses standard Strongswan keep-alive configuration, typically 20 seconds. VPN Server: Will define its own custom keep-alive...

Issue What are the specific requirements for a custom SSL certificate to be successfully deployed on Liferay SaaS/PaaS? Environment Liferay SaaS / PaaS Resolution Private key and certificate should be in the proper PEM format which must include encapsulation boundaries. Private key...

Issue Is there any possibility of having multiple Jenkins accounts for the build process and deployment in the environment so that would be able to track who initiated the Jenkins build or who started the build? Environment Liferay PaaS Resolution It is possible by creating the number of...

Issue Multiple security/certificate/host errors can occur when trying to access an internal HTTPS service through a SaaS/PaaS VPN connection. Environment Liferay PaaS/SaaS client-to-site VPN connection. Set up port forwarding to a HTTPS service. (e.g. vpn:1000 → 10.10.10.10:443)....

Issue After restoring to a backup, when looking Content and Data > Web Content  it displays the following message: 1 Result Found With Filters Type: Versions Environment DXP 7.4 Resolution When a Web Content Article is created and a restore to a backup where the article did not yet...

Issue After including an iframe link in a third-party application for our clustered Liferay environment (and already setting the appropriate X-Frame-Options), users are experiencing repeated authentication prompts even though they are already logged into Liferay. In the browser console,...

Issue How to increase the Google Cloud CDN cache timing max-age= 3600(1 hr) to 1 day. Environment Liferay PaaS Resolution The default CDN caching involves the caching timing limited to 1hr(CLIENT_TTL and DEFAULT_TTL) The Google Cloud platform uses CLIENT_TTL to control CDN behavior. As...

Issue In Jenkins, we are seeing how builds are triggered from multiple branches when there is a single push to one branch. This seems related to branch indexing and Jenkins multibranch pipeline. What can we do to tackle this? Environment Liferay PaaS Resolution In some cases, this kind...

Issue We have a Spring Boot extension client that interacts with the Liferay APIs and that makes the OAuth2 challenge via OAuth2AccessToken oAuth2AccessToken = liferayOAuth2AccessTokenManager.getOAuth2AccessToken(clientRegistrationId); When we launch the Spring Boot application via...

Issue How users can enable public access to the database of their PaaS environment Environment Liferay self-managed (LXC-SM) Resolution Enabling even read permissions to the database is a huge security risk. However, if the goal is to monitor the queries for possible performance issues,...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Is it possible to block the request on the site based on the regions? Environment Liferay PaaS Resolution NOTE: The following...

Issue We need to implement a rewrite rule that change the URL in a client request from www.mydomain.com to mydomain.com. How should we proceed to configure this in our PaaS environment? Environment Liferay PaaS Resolution WARNING! The below solution represents only a hint. Portal...

Issue Blocked:origin errors are seen in the browser console when deploying Spritemap CX. Theme SVG Spritemap is showing blocked:origin errors in a SaaS environment. Environment Liferay PaaS, SaaS Resolution Observing browser console (blocked:origin) errors is expected behavior.  As long...

Issue I want to know all the type of email alerts sent by Liferay Cloud. What are the different kinds of real-time alerts I can receive from DXP Cloud? Environment DXP Cloud: Liferay PaaS, Liferay SaaS Resolution Possible email alerts sent by Liferay Cloud services are as below: Scaling...

Issue When attempting to build the Liferay project, the build fails with the following error message: > Task :client-extensions:liferay-sample-custom-element-1:validateClientExtensionIds FAILED FAILURE: Build failed with an exception.* What went wrong: Execution failed for task...