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Why Is My Search Suggestions Widget Only Showing Suggestions Part of the Time?
legacy Troubleshooting
Issue I enabled the Search Suggestions widget and now spelling suggestions are showing up for some searches, but not for other identical searches. Environment DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 Resolution Check the...
Updating the database users in Liferay SaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have created users who can access the database...
Unknown publisher issue when installing Liferay developer studio
legacy
Issue When installing the Liferay Developer Studio on a Windows machine, it shows the unknown publisher. It is not showing the authorized publisher. Environment Liferay DXP 7.4 Liferay Developer Studio Resolution...
Page redirection issue while using Fragment as 'cacheable'
legacy Troubleshooting
Issue User faces automatic page redirection while performing any actions in fragment is 'cacheable'. Issue goes away, if 'cacheable' option is unchecked. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Such...
How to use anchors in CKEditor
legacy How To
Issue I need to make use of anchors in my content Environment Liferay 7,3, 7.4, Quarterly Releases Resolution To be able to use anchors in your content, you'll need to follow these steps: Add a Rich Text...
Using Liferay.Language.get() in React client extensions
legacy
Issue We are building custom element client extension using React. We want to manage all the translations to different languages using the Language override feature in Control panel. Environment Liferay DXP 7.4 +...
Good practices in using Publications
legacy How To
Issue I would like to understand from the Product's point of view what would be the best way to create a new website using the Publications tool. What would be the best option among the scenarios below: Create the...
Old images' thumbnails are not displayed in Google Chrome
legacy Troubleshooting
Issue Some thumbnails related to images created a long time ago are not displayed in Chrome, but they can be displayed in Firefox. When inspecting the request through the Developer Tools, there is one of following...
Some pages are loaded blank when switching between pages when using the "document.write" javascript code
legacy Troubleshooting
Issue We have upgraded from Liferay 6.2 to DXP 7.4. We have problems with some pages, if you open a direct link to them, they are correctly loaded, but if you switch between pages, they are loaded blank. We have detected...
Recently published changes still shown as available for Staging in subsequent publication process
legacy
Issue Have a staged site Create a new web content article Create a new publication process and publish all the 'Content' changes by choosing the 'Last 12 hours' option After successful publication, create another...
"Unable to import user" messages when performing concurrent authenticated JSONWS calls against an LDAP cluster
legacy Troubleshooting
Issue Given an environment with the following components configured: LDAP cluster with more than one node. JSONWS calls through basic authentication. LDAP Import enabled. Login against LDAP. Several concurrent...
/c/ redirects to login page
legacy
Issue When the user tries to access the URL: 'http://localhost:8080/c/', even if the 'c' page doesn't exist, it redirects to the login page instead of a 404 page not found. Environment Liferay DXP [all versions]...
Metrics workflow data in the database
legacy
Issue There is a metrics table in the workflow on UI: Navigate to Application Menu→ Workflow→ Metrics. Select the workflow belonging to it and open the transaction under the workflow In which table has the metrics...
Rest API to perform web content structure Import and Override
legacy How To
Issue Does Liferay provide any Rest API that can be used to save exported JSON of structures into Liferay DB, like the option "Import and Override" in Structure tab of Web Content? To be more precise, imagine a simple use...
Unable to add documents to folder with workflow
legacy
Issue When attempting to create a new Web Content and selecting the "Link" option within the "Content" field, if a folder with an active workflow is chosen, the portal restricts the addition of documents to that...
Web Content Structure is unresponsive when making a selection
legacy Troubleshooting
Issue The Web Content & Structures field is not operating as expected when changing values. Create a structure with a Select from List. Export it to JSON. Change the value of Select from List to comma-separated words...
Database throughput problems due to queries to the AssetEntry table executed by the assetEntryLocalServiceUtil.getEntries method
legacy Troubleshooting
Issue We have a custom development that calls the assetEntryLocalServiceUtil.getEntries method: AssetEntryQuery assetEntryQuery = new AssetEntryQuery(); assetEntryQuery.setAnyCategoryIds(new long[] { categoriaMesVistos...
Object creation fails with the error "400 Bad request Someone may be trying to circumvent the permission checker"
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When I try to create new objects, I receive the following error...
Log messages for Stored XSS vulnerabilities
legacy Troubleshooting
Issue We would like to know whether there are any strings to search for in log files, to check if any of the following vulnerabilities have been exploited in our environment? LSV-1237 / CVE-2023-42628 LSV-1236 /...
Categories are not working properly in cluster enviornment
legacy Troubleshooting
Issue Categories are sometimes available while editing a document, yet usages show 0 in the categories section. There is no specific pattern, however, categories do not function as expected when working in a...
Can we obfuscate HTML of the sites?
legacy
Issue I would like to increase our protection from man in the middle attacks by obfuscating our site's HTML. Is there a method for this already implemented in Liferay? Environment DXP 7.0+ Resolution There is no...
Preview page with search widgets created from a custom master page of minium site throws a freemarker template error
legacy Troubleshooting
Issue The Widget of Search not show the Commerce products after publish the page Environment Liferay 7.4 (Below U68) Resolution Upgrade to Liferay 7.4 U68 or higher to resolve the issue. Or please request a...
Unable to Upload file into the Document & Media when size is more then 10 mb
legacy Troubleshooting
Issue When a user is trying to upload the file into the document and media, it does not upload when the size is more than 10 MB. Environment Liferay DXP 7.1 Liferay DXP 7.2 JBoss Resolution...
Form on a display page template does not display 'Success Page' after submitting data
legacy Troubleshooting
Issue My form is not displaying the 'Success Page' after data submission Environment Liferay DXP 7.3 Resolution This type of behavior is usually related to page caching. To make sure that the form will display the...
[CKEDITOR] Error code: editor-plugin-required presented in the console logs
legacy Troubleshooting
Issue When trying to edit contents with text the following error is presented in the logs: [CKEDITOR] Error code: editor-plugin-required and the content cannot be edited.  Environment Liferay 7.4 U83-U98...
Cannot redirect user account creation page to prevent guest users to create new accounts
legacy Troubleshooting
Issue Would like to be able to control user account creation on the portal. Trying to use the redirection feature of Liferay, however, it seemed not to be working. Environment DXP 7.4 Resolution Configure the...
Docusign integration not working
legacy Troubleshooting
Issue We are trying to integrate docusign to our app and for that we followed this...
Check the Java version in Liferay PaaS
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue You want to know which Java version is running....
How to set up antivirus scanning of files uploaded to Liferay Documents & Media in Liferay PaaS
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Customers who aren't familiar with Docker can't easily setup...
Possibility to change Friendly URL automatically generated in Objects
legacy
Issue The official Liferay documentation comments that when creating an object, displayed through a Display Page Template, an automatic URL is generated with the following syntax: "{domain}/l/objectEntryId" I would...
I cannot use the Friendly URL of Categories
legacy
Issue I create a Category and a Display Page Template the following way: Navigate to Categorization > Categories Create a vocabulary and add one category under it Define a friendlyurl for the category (already done...
When I try to export a Site, the export fails with an error: XXXX could not be exported because its workflow status is not exportable.
Troubleshooting
Issue I am trying to export a Site. However, I receive the following error: An unexpected error occurred with the publish process. Please check your portal and publishing configuration. The...
Unique constraint violation makes it impossible to change page configuration
legacy Troubleshooting
Issue The attempted efforts to modify the configuration of a page don't work. There are errors in the log about a unique constraint violation for index IX_C753170C; ERROR [default...
Access to Display Page Template via webdav
legacy
Issue The Display Pages templates aren't accesibles via webdav. Environment Liferay DXP 7.4 Resolution It is not possible to access via webdav to Display Page Template. There is a solution to access it via Headless API...
Product Specification is not being displayed in search results when faceted navigation is enabled
legacy Troubleshooting
Issue This article describes a scenario where search results are not being displayed for a Product specification when faceted navigation is enabled Environment Liferay Quarterly Releases Liferay DXP 7.4+ Resolution Please...
WARN [main][DDMFieldUpgradeProcess:626] Unable to get dynamic data mapping form field value type for content ID
legacy Troubleshooting
Issue When upgrading to Liferay DXP 7.4 or Quarterly Releases there are some warnings in upgrade.log with below stacktrace WARN [main][DDMFieldUpgradeProcess:626] Unable to get dynamic data mapping form field...
Mini-cart does not pop up if a different language is used other from English
legacy Troubleshooting
Issue Would like to open and use mini-cart, however, it does not pop up after clicking onto it. Using different language different from English (i.e. Spanish). Environment Liferay DXP Resolution You need to...
Liferay Upgrade Planner for Quaterly Releases
legacy
Issue We want to upgrade our custom developments from DXP 7.4 update 48 to the Liferay Quarterly Release 2023.Q4. We are using Liferay Developer Studio 3.9.8, but its "Upgrade Planner" tool lacks compatibility with our...
Data migration of documents to S3 fails with NoSuchFileVersionException
legacy Troubleshooting
Issue We use the Data Migration tool to migrate our document library from FileSystemStore to S3 (although the issue might be relevant for other migrations too) While it runs, it fails with NoSuchFileVersionException (see...
Users without permission can see title of other dynamic data lists
legacy
Issue Consider the use case below. Log in as admin and create a regular role role1 and add to it the DDL permissions visible in the attached screenshot Dynamic-Data-Lists-01.png. Create a user A. Create a user group UG1...