- 7.4
- Analytics Cloud
- DXP 2023.Q3
- DXP 2023.Q4
- DXP 2024.Q1 (LTS)
- DXP 2024.Q2
- DXP 2024.Q3
- DXP 2024.Q4
- DXP 2025.Q1 (LTS)
- DXP 2025.Q2
- DXP 2025.Q3
- DXP 2025.Q4
- DXP 7.1
- DXP 7.2
- DXP 7.3
- DXP 7.4
- Liferay Commerce
- Portal 6.1
- Portal 6.2

Deployment Approach

- DXP - Self Hosted
- Liferay PaaS
- Liferay SaaS
- Liferay Self-Hosted

Capability

- Cloud
- Commerce
- Content Management System
- Development and Tooling
- Digital Asset Management
- DXP Self-Hosted Installation, Maintenance, and Administration
- Integration
- Personalization
- Platform
- Search
- Security
- Sites

Feature

- Analytics Cloud Administration
- API Development
- Blogs
- Catalogs
- Categories and Tags
- Client Extensions
- Cloud Platform Administration
- Cloud Platform Services
- Collections
- Core Frameworks
- Data Frameworks
- Data Integration
- Developer Tools
- Documents and Media
- DXP Configuration
- Forms
- Forums and Message Boards
- Fragments
- Frameworks
- Frontend Client Extensions
- Identity Management and Authentication
- Inventory
- Java Development
- Liferay Enterprise Search
- Multi-Channel Experiences (Headless Delivery)
- Notifications and Notification Templates
- Objects
- Order Processing
- Orders and Fulfillment
- Pages and Composition
- Payment
- Pricing
- Product Information
- Products
- Promotions and Discounts
- Publications
- Reference
- Search
- Search Engine Installation and Maintenance
- Search Experiences and Blueprints
- Search Pages and Widgets
- SEO
- Site Administration
- Staging
- Static and Dynamic User Segments
- Storefronts
- User, Organization, and Account Management
- Web Content and Structures
- Widgets
- Workflow

Before Opening an Upgrade Ticket

legacy How To

The following article outlines a short checklist of questions to ask and steps to take before opening an upgrade ticket. By taking a moment to go through this checklist before opening a request, you are ensuring the...

User's group membership not updating with LDAP after upgrading to Liferay Portal 6.0 EE SP2

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Beginning in Liferay 6.0 EE SP2, the...

Sites/Groups Not Searchable in Out-of-the-Box Liferay

legacy

Issue We do not see sites as an option while selecting different asset types in the Type Facet portlet as well as in Blueprint configuration. However, we can see in the Liferay source code that SiteAssetRendererFactory...

Changes to Site Templates are not propagated to pages

legacy Troubleshooting

Issue Changes made to a site template are not propagated to the pages that use the template. We can see the next error in the server log: [LayoutSetPrototypeMergeBackgroundTaskExecutor:219] Merge fail count...

Error uploading file: ClassCastException: class com.liferay.portal.repository.liferayrepository.model.LiferayFileEntry cannot be cast to class com.liferay.portal.kernel.model.BaseModel

legacy Troubleshooting

Issue I get an error like this in the logs when uploading a file: Caused by: java.lang.ClassCastException: class com.liferay.portal.repository.liferayrepository.model.LiferayFileEntry cannot be cast to class...

Users are redirected to the Document Library home folder after interacting with a document

legacy Troubleshooting

Issue After interacting with a document in a sub-folder withing the Document Library, users are redirected back to the Document Library's home folder. Environment Quarterly Releases Resolution This issue has been...

AntiSamyモジュールを無効化しても、Webコンテンツにタグを貼り付けた際、属性が自動的に削除される

legacy Troubleshooting

問題 Webコンテンツを編集時に、タグを貼り付けると、タグの属性が自動的に削除されてしまいます。一例として、 <p oncontextmenu="return false;">Test</p> をペーストすると、 <p>Test</p> に自動的に変更されます。 Webコンテンツの入力のサニタイズは、AntiSamyモジュールにより行われているのは既知だが、...

How to Connect Documents and Media to a Local File System Using a WebDAV URL

legacy How To

Issue Steps to connect the WebDAV URL with your local machine's file system. Environment DXP 7.4 and above DXP 2023.Q4.0 and above Resolution For Fedora and Linux Machines (Before 2023.Q4.0): Navigate to Documents...

Intermittent Digit Loss in Liferay Form Confirmation Field

legacy Troubleshooting

Issue I'm experiencing an issue where digits are unexpectedly removed when quickly typing numbers into a confirmation field within a Liferay Form. Steps to Reproduce: Create a new Liferay Form. Add a numeric field...

Erratic behavior when using pagination in Documents and Media

legacy Troubleshooting

Issue When listing documents in Documents and Media section, some files are missing or duplicated when using pagination. The same can happen in other sections as well, such as Web Content. Environment DXP 7.3 DXP 7.4...

How do I renew expired SAML certificate?

legacy

Issue We just noticed while browsing through the admin settings that apparently our SAML certificate expired four months ago, but our SSO and login works with no issue. We use Azure AD (Entra) for the Identity Provider...

"Missing 'Date Modified' and 'Date Created' Fields in Object Display Page Template Mapping

legacy Troubleshooting

Issue We have a Display Page Template defined for an Object (Documents - Simple Document). In the edit mode, in the list of available variables of the mapping fields, the Date Modified and Date Created fields are...

Multiple unsatisfied references when installing a hotfix in 2024.Q4.5 or 2024.Q4.6

legacy Troubleshooting

Issue After installing a hotfix in 2024.Q4.5/6, multiple unsatisfied references appear. It may appear in the start up logs or when running ds:unsatfisfied from the Gogo Shel: 2025-04-21 14:50:53.948 WARN...

ClassCastException during upgrade when setting maximum file size using config file

legacy Troubleshooting

Issue During the upgrade process from Liferay DXP 7.2 to 2025.Q1, a ClassCastException occurs when setting the maximum file size using the OSGi configuration file...

Documents and Media files are not loading after setting up a 2nd cluster node

legacy Troubleshooting

Issue Documents and Media files are not loading after setting up a 2nd cluster node. This does not affect the 1st node, and only occurs on node 2. Environment Quarterly Release DXP 7.4 DXP 7.3 Resolution Since the...

Backend Functionalities and SVG Icons Fail When Using a CDN

legacy Troubleshooting

Issue After setting up a CDN for static resources, some backend functionalities, such as buttons and dynamic functionalities, stop working. Browser console displays CORS errors when trying to access...

Blueprints Display External Reference Codes (ERC)

legacy

Issue After updating Liferay, Blueprints configuration now displays External Reference Codes (ERC) next to the categories, sites and other elements. Environment 2024.Q4+ Resolution This change was implemented in...

Web Content filtering and sorting based on Date and Time with API

legacy

Issue I'm using the Headless API endpoint /v1.0/content-structures/{contentStructureId}/structured-contents I want to filter or sort structured content by the date and time field. The results are incorrect and do not...

Hotfix Currently not installed Won't be installed requires version 2025.q1

legacy Troubleshooting

Issue Trying to install a hotfix on a 2025.q1 version got an error showing : Currently not installed; Won't be installed: requires version 2025.q1.0-lts Environment Liferay DXP 2025.Q1 Resolution...

There is no Cookie Policy Utility Page visible after enabling the Analytics Cloud Cookie Control (LPD-10588) Feature Flag

legacy Troubleshooting

Issue When the Analytics Cloud Cookie Control (LPD-10588) Feature Flag is enabled in Control Panel > Instance Settings > Feature Flags > Release, the corresponding Cookie Policy Utility Page is not shown in the...

Cannot start local server from Liferay Developer Studio versions 3.10.1 and 3.10.2

legacy Troubleshooting

Issue With Liferay Developer Studio Version: 3.10.1 and 3.10.2, I imported a 7.4 workspace downloaded from git, and initialized the bundle. I then imported the project and the server, but when I try to start the...

Adaptive Media Warnings from AMRuntimeException and Errors from GhostscriptImpl in the Logs

legacy Troubleshooting

Issue There are warnings related to Adaptive Media and Errors related to Ghostscript in the logs when trying to configure ImageMagick and generating media previews. First warning: 2025-04-24 00:02:15.885 WARN...

Issue with Missing Aggregation Fields in Account Headless API Response

legacy

Issue When I use the OOTB Account object by adding a relation to a custom object that includes aggregation fields and a custom picklist field, the aggregation fields are returning as an empty string ““ from the API...

The Product Menu Becomes Unresponsive after Upgrading to 2024.Q3 when module.framework.properties.org.osgi.framework.bootdelegation is configured

legacy Troubleshooting

Issue After upgrading to version 7.4 2024 Q3.6. the product menu becomes inaccessible and resulting in an exception at the backend. This happened after copying the...

Hardcoded Text in Commerce Order Importer Not Translatable

legacy Troubleshooting

Issue Allow hiding the non-required options from CSV template message. We have this csv_template.csv file and sometimes we need to edit its content to remove non-used fields, like requestedDeliveryDate that is...

I cannot add a parent page in Menu Display using the Pages Hierarchy

legacy Troubleshooting

Issue I have an issue with the Menu Display Widget. When I try to select a parent menu in the configuration tab, the preview doesn’t change and after saving the configuration the Pages hierarchy is reset. Reproduction...

javax.mail.Provider: com.sun.mail.imap.IMAPProvider not a subtype

legacy Troubleshooting

Issue I am encountering the following error when attempting to send emails using Jakarta Mail (version 2.0.1) within my Liferay environment. javax.mail.Provider:com.sun.mail.imap.IMAPProvider not a subtype...

Liferay.on("allPortletsReady") getting fired before all portlets are ready

legacy

Issue Liferay.on("allPortletsReady") getting fired before all portlets are ready Steps to reproduce: Start the server. Create a form with multiple text fields, single selection radio button set with multiple...

Pagination Numbers Displayed in Hindi Numerals When Language is Switched to Hindi

legacy Troubleshooting

Issue When switching the language from English to Hindi, the numeric values in the pagination control change to Hindi numerals. Environment Liferay DXP 7.4 Quarterly Release 2023.Q3 Resolution This issue...

Special characters like apostrophe (') is displayed as its ASCII value in the account address field

legacy Troubleshooting

Issue Special characters like apostrophe (') are displayed as their ASCII value in the account address field. Steps to Reproduce: Start Liferay DXP 2024.Q1.12 Go to Control Panel -> Accounts Create an...

Site-initializer using PATCH instead of PUT for object definition with API

legacy Troubleshooting

Issue I am having issues updating our object definitions via site initializer synchronization. The issue was first observed with new fields not getting added to objects. When I do a manual object definition export/add...

"Column publishDate in table Layout already is datetime2(6)" Warning During Upgrade

legacy

Issue During the upgrade process from Liferay DXP 7.1 to a more recent version, the following warning message appears in the logs when using SQL Server: WARN [main][BaseSQLServerDatetimeUpgradeProcess:99] Column...

How can I search for all instances where a specific theme has been applied?

legacy Troubleshooting

Issue I have applied a specific theme to certain pages and would like to update the theme to a new one. However, I am not sure which pages / layouts have my theme has been applied. When I remove my previous theme and...

"Unable to lookup mail/MailSession" error when sending emails

legacy Troubleshooting

Issue We have configured email delivery using the application server JNDI mail resource: Configuring in the context.xml of the application server: <Resource name="mail/MailSession" auth="Container"...

"Fields", "nestedFields" and "Restrict Fields" do not filter out the data in the API response body

legacy Troubleshooting

Issue While using the Navigation Menu Headless API (`/o/headless-delivery/v1.0/navigation-menus/${navigation_menu_id}`), the response is too long, especially with multiple navigation levels. When...

Thread deadlock during startup of liferay in cluster

legacy Troubleshooting

Issue I'm not 100% sure on how to reproduce/trigger it, but it seems that when there is active traffic to the cluster, there is a fair chance that one of the nodes will deadlock during startup of the portal. We see this...

Is there a way to customize URLs by Web Content Structures?

legacy How To

Issue We would like to know if there is a way to customize URLs by web content structure for SEO purposes. Currently, friendly URLs for web content use the /w/ separator, which can be customized since 2024.Q2. See...

Form Rules Only Apply on Preview

legacy Troubleshooting

Issue Form rules don't work when the form is placed on a page, but they do work correctly when previewing the form. Environment DXP 2024.Q4, 2025.Q1 Resolution This issue can happen when publishing a form without...

learn-resources.liferay.com:443: Connection reset lines appearing in logs

legacy Troubleshooting

Issue The following warnings have been appearing in the Liferay logs and need to be removed: INFO [http-nio-8080-exec-2][RetryExec:97] I/O exception (java.net.SocketException) caught when processing request to...

CVE-2025-2565

legacy Troubleshooting

Issue We would like to know if we are affected by CVE-2025-2565. Environment DXP 7.4, Quarterly Release, 2023.Q4, 2023.Q4, 2024.Q1, 2024.Q2 Resolution Review Liferay's documentation for 2025-2565 to see if your current...

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