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Journal Search Services Were Removed
legacy Troubleshooting
Issue My custom code uses JournalArticleLocalServiceUtil.search API and it is not working in 7.4 U72 anymore. Environment Liferay DXP 7.4 Resolution This API (JSONWS: journal.journalarticle/search) is removed by LPS-179287...
Maintaining Search with High-Availability: Concurrent and Sync Reindex Modes (BETA)
legacy
Highlights Reduce downtime, improve operational and resource utilization efficiency with the new Concurrent and Sync reindex execution modes providing high-availability in search capabilities while the operation is...
Changes made to Questions widget configuration aren't reflected after being saved
legacy Troubleshooting
Issue Changes made to the field layouts in the Configuration page for the Questions widget are not being reflected on the page where the widget is deployed. This issue can be reproduced with the following steps. Start...
Richer Data Management experiences with the possibility to update Object entries from Display Pages
legacy How To
In the past few months, a huge effort was made to make it easy to create amazing UIs for data ingestion use cases, providing the Form Container and a nice set of OOTB form fragments...
Re-indexing is not working properly
legacy Troubleshooting
Issue When performing the full re-indexing the following error appears in the logs org.elasticsearch.ElasticsearchStatusException: ElasticsearchStatusException[Elasticsearch exception...
Error When Installing Liferay Developer Studio on a MacBook Pro M1
legacy Troubleshooting
Issue I would like to install Liferay Developer Studio on a MacBook Pro M1 computer When trying to install an error message is received "LiferayWorkspace-[date]-osx-installer" cannot be opened because the developer...
Downloading Backups via the CLI Tool
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We use CLI to download the database backup but the download is failed...
The warning 'This field is reruired.' can't be displayed properly under the Select From List in a multistep form
legacy Troubleshooting
Issue The warning of the required field can't be displayed properly in a multistep form under the Select From List as below:   Environment Liferay DXP 7.1 Resolution This was fixed by LPS-197367, please open a help center...
How do I know the ingress IP of my Liferay SaaS environment?
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I need to find out the Inbound IP of my Liferay SaaS...
Error when uploading document via WebDAV
legacy Troubleshooting
Issue When trying to upload a document with required fields by WebDAV, the following error is shown: "Error while copying file": There was an error copy the file into...
Is it possible to clean up DDMTemplateVersion table? How?
legacy Troubleshooting
Issue DDMTemplateVersion table has many records and we are not using it. In addition, it can cause some minor performance issues. Is it possible to clean up that table? Environment Liferay DXP 7.4+ Resolution NOTE: Be...
Creating and building themes in Liferay Maven Workspace
legacy How To
Issue I would like to create and build my themes in Liferay Maven Workspace. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution...
Error: "Name is null for locale" when trying to import a structure
legacy Troubleshooting
Issue Unable to import an structure with the following stack trace error: com.liferay.data.engine.rest.resource.exception.DataDefinitionValidationException$MustSetValidName: Name is null for locale catalán (España)...
Is it possible to remove the default domains *.lfr.cloud in Liferay PaaS?
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue In Liferay PaaS, is it possible to remove the default domains...
Vulnerability issues related to the EJS version in Fragments Toolkit
legacy Troubleshooting
Issue Vulnerability issues (ejs template injection vulnerability) were reported related to the EJS version inside the yarn.lock file while building fragments using the fragments toolkit. The EJS version is...
Duplicate user errors when setting up a SAML Authentication to replace an existing Token-Based SSO
legacy Troubleshooting
Issue When trying to set up a SAML authentication to replace existing Token-Based SSO, there are errors that populate stating that the user and/or email address is already in use.  A user with company 1xxxx and email...
Can you change the Content Ratings Widget/Page Ratings Widget's default "Star" selection when placed outside of a Collection Display?
legacy How To
Issue The Content Ratings/Page Ratings Widgets are alterable by changing the configurations in Site Settings > Social. When trying to change the configurations for a Content Ratings/Page Ratings Widget located...
Workflow process builder source view is not laoding
legacy Troubleshooting
Issue Users are unable to see the process builder's source view when upgrading from update 40 to higher upgrades. Environment Liferay DXP 7.4 update 40+ Resolution The observed behavior is only noticeable if the...
Users cannot edit some fields when using Firefox 119.
legacy Troubleshooting
Issue It has been noted that when using Firefox 119 users cannot edit some fields in certain widgets, affected Widgets included: calendars, categories, and blogs. Environment DXP 7.3 Resolution Updating to Firefox...
Disable Commerce Modules
legacy How To
Issue Some users don't need a commerce application in DXP 7.4 and would like to disable it. Environment Liferay DXP 2023.Q3.1 Liferay DXP 2023.Q3.2 Resolution The blacklisting of commerce modules works properly...
Compatibility for OpenOffice v4.1.13
legacy
Issue Is Liferay DXP 7.4 compatible with v4.1.13, as in the compatibility matrix only v4.1.11 is mentioned? (Required for upgrading OpenOffice from v4.1.11 to v4.1.13, for security compliance reasons.)...
LCP Tool installation in a restricted environment
legacy Troubleshooting
Issue LCP tool does not get installed in a restricted environment as it needs to access internet and various sites to be installed and operated smoothly. Environment Liferay DXP 7.3+ Resolution Please whitelist...
Liferay deployment fails with Dynatrace errors in Liferay PaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Deployment to Liferay fails with errors related to...
Image tab is not displaying
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.3. 2. Navigate to Design > Fragments. Create a fragment with the following HTML: <div data-lfr-background-image-id="background-image1"> </div> 3. Create a content...
Liferay PaaS: Cannot add hotfix to the GitHub repository - Hotfix is larger than 100MB
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The hotfix is so large that it is cannot be added to...
Why aren't all article versions shown in the index?
legacy Troubleshooting
Issue After making a full re-index the index results are not according to the number of article version entries in the database.  Environment Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution 1.)...
Can the same email address support multiple accounts created within Liferay?
legacy
Issue We allow our customers to use the same email address for multiple accounts. Is there a workaround available so that our customers can still have multiple accounts associated with the same email address? ...
How to give permission to a specific user to use Fragments
legacy How To
Issue How to give permission to the specific authorized person to access and edit the specific fragments. Currently, the admin can edit and access the fragments. Environment Liferay DXP 7.3 Liferay DXP 7.4 Liferay...
Can I integrate an additional Captcha Engine?
legacy
Issue Currently, Liferay offers 2 Captcha Engines out of the box: Simple Captcha and Google reCaptcha 2 We would like to use another Captcha service.   Environment Liferay DXP 7.4   Resolution At the moment it is not...
Please select a tool from left menu
legacy Troubleshooting
Issue When we click on the search button on the management toolbar before the page is fully loaded causes an error: Please select a tool from left menu Environment Liferay DXP 7.4 Resolution The observed behavior...
The user can no longer edit and add new web content after enabling the local staging
legacy Troubleshooting
Issue When staging is enabled, the user with the web content editor role will be unable to add or edit any web content in the staging environment.  Steps to reproduce: Create a site On-site configuration enables...
I cannot create Users with emails that start with "root"
legacy
Issue Liferay does not allow me to register a user with the email root@acme.com. The UI displays the following error: Error: Please enter a valid email address. I would like to know if there is a setting that...
If Guest user submits a Form with an uploaded file, the email sent about Form submission does not show the file
legacy Troubleshooting
Issue Add a Liferay Form with an Upload field Enable Guest upload for the field Enable email sending for Form submission Submit the Form as Guest Result: The email is sent, but instead of the content of the file...
Default permissions for a new page to avoid revealing page information
legacy
Issue It would be wonderful if default page permissions could be configured on a site level, and in addition, if guests do not have view permission for the page it would not appear in the sitemap even if the...
Unable to see Mapped Products table on the Product Detail page
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Create a site using Minium site template. 3. Create a Diagram product. 4. Upload an image for the diagram.  5. Add pins to the diagram(add a pin of type ‘Not...
Auto translation is not working using google cloud translation API
legacy Troubleshooting
Issue Steps to reproduce: 1. Enabling Google Cloud Translation requires an active account and a Google Cloud project with Cloud Translation API enabled. This project must also have a service account with a JSON...
How to hide untranslated articles and pages
legacy
Issue Is there an option to hide the articles, pages, and other content in particular languages? If the article does not contain a translation in the requested language, the user should be redirected to the main...
Deleted category images references are showing in 'CPAttachementFileEntry' table
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4 U83. 2. Navigate to Categories > Categorization 3. Create a vocabulary. 4. Inside vocabulary, create a category. 5. Now, edit this category > Navigate to Images...
Encountering NullPointerException while creating relationships using Oracle database
legacy Troubleshooting
Issue Steps to reproduce: 1. Configure Liferay DXP 7.4 with the Oracle database. 2. Navigate  Applications Menu > Control Panel > Objects. 3. Create a custom object. 4. Create a text field and mark the unique...
Users are taking time to load in the relationship tab
legacy Troubleshooting
Issue Facing issue while creating an object with a many-to-many relationship with the User object. While adding an entry of a particular object and trying to associate the User with that entry, the list of...
Unable to view users assigned to a particular Site Role
legacy Troubleshooting
Issue Unable to view the "Users" tab or section to view the list of users assigned to the particular site role in order to verify & delete unwanted users. Steps: Navigate to Control Panel > Roles > Site...
Unable to add new language in Liferay DXP
legacy Troubleshooting
Issue Set the new locale language from the available language to the current language. The below error appears on the UI. Steps to reproduce: Add the new language to Web.xml by navigating...
Malware detected in Liferay Bundle - eicar.jpg
legacy
Issue We were notified of a possible malware infection. The location is my extracted source code of a Liferay DXP bundle. The file in question is eicar.jpg Environment Liferay DXP 7.4 Resolution EICAR files can...
If I edit an already translated web content, the modifications are not reflected in the setted translations
legacy
Issue We set a default language in the Instance settings i.e catalán (España) and create a site with the default language: catalán (España) & available languages catalán (España) + español (España) We create a...
What does "Deprecate the Staging relationship modules" mean?
legacy
Issue I found that the Liferay DXP 7.4 Update 86 - Releae Notes have the following statement: Deprecate the Staging relationship modules Does this mean that the Staging functionality has been deprecated?...
HTTP/2 protocol in Liferay Cloud
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Does Liferay Cloud support HTTP/2? Environment Liferay...
Uncaught (in promise) SyntaxError When Creating a New Website
legacy Troubleshooting
Issue When try to create a new website from Control Panel > Websites, I can't create a new website. I don't get any error messages in Liferay logs, but in the Browser Console, the following error message appears:...
Does Apache Log4j Vulnerability CVE-2021-44832 affect Liferay ?
legacy Troubleshooting
Issue The Liferay uses the log4j-core Library which was reported to have a vulnerability. Environment Liferay DXP 7.1 Liferay DXP 7.2 until fix-pack 16 Liferay DXP 7.3 until SP3 Resolution Yes, the Liferay is...
After changing password on Tivoli's LDAP server, users can't login for up to 20 minutes
legacy Troubleshooting
Issue On Liferay DXP (any version) connected to an IBM Tivoli Directory Server via LDAP, the users cannot login to the portal immediately after changing their password or any attribute on said LDAP. The...
Guest user permissions not working for Picklists
legacy How To
Issue When picklists are assigned guest user view permissions, the JSON API is not accessible without authentication. Environment Liferay DXP 7.4 Resolution This is the correct behavior based on the Service...
Is it possible to deactivate the URL with //?
legacy
Issue Is it possible to disable the Liferay URL with /<LOCALE>/? this is causing some SEO issues. Environment All environments. Resolution Unfortunately, currently there isn't a feature OOTB to disable this URL...
Improvements on API Builder
legacy How To
Context Currently, if any customer needs to create a custom API that works over custom Objects, they have two options: use the default API generated with the Object (one API for each...
Unable to disable Commerce in Quarterly Releases
legacy How To
Issue Blacklisting the Commerce API and IMPL no longer disables Commerce as of the 2023.Q3 Quarterly Release. What is the new recommended way of disabling Commerce as of the quarterly releases? Environment Liferay...
Disabling Guest users from viewing the search page
legacy How To
Issue How do I block access to my search page content from the "Guest" user in my Portal I would like guest users to be able to access public pages but not have permission to search my web contents history Environment...
Lots of "JSONArray text must start with" DEBUG messages in logs, thrown by DDMFormFieldOptionsFactoryImpl
legacy Troubleshooting
Issue "JSONArray text must start with" DEBUG message are written to the logs when some Liferay Forms operations are carried out. 2023-09-14 11:34:05.180 DEBUG [http-nio-8080-exec-40][DDMFormFieldOptionsFactoryImpl:214]...
Highlighting search keyword in Liferay Search
legacy
Issue For complete word search, the highlighting of search keyword is fine but when we are searching for half word search, then it is either not highlighting the keyword (even if the keyword is present) or showing no...
Is it possible to create page templates globally to use them throughout the site?
legacy
Issue When trying to create page templates in the global site, not all the options of this tool are displayed, but when performing the same action on any other site, it does display all the options and works...
Insecure Cross Document Messaging
legacy Troubleshooting
Issue Cross Document Messaging (also known as Web Messaging) introduced the postMessage() method, with which plaintext messages can be sent cross-origin. It consists of two parameters: “message”, and...
Issue accessing friendly URL containing special characters in upper case
legacy Troubleshooting
Issue After updating the portal from DXP 7.3 U15 to DXP 7.3 U27, we cannot access friendly URLs containing special characters in upper case. We see the following error: The requested resource could not be found...
Getting the value of an object Entry within Liferay platform
legacy
Issue I see there are two ways to get Data from Liferay Objects ObjectEntryLocalService Rest Api Calling Liferay Api externally outside Liferay platform will be using Rest Api What if I need to get the value of an object...