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Unable to reindex the search as "Resource" option under Server Administration is blank
legacy Troubleshooting
Issue The "Resource" option (Control Panel → Configuration → Server Administration → Resource) is blank due to which "Execute Reindex all searches" is not possible and the below error is observed on the...
How can we track the complete details of the login history of any user from Liferay Database?
legacy How To
Issue If the requirement is to track the events and actions which are going in the Liferay portal like user login logout, document library files actions like add, delete and update. Environment Liferay Portal...
The dependency versions are not removed by Liferay Upgrade Planner
legacy Troubleshooting
Issue While upgrading code using Liferay Upgrade Planner, the dependency versions are not removed by Liferay Upgrade Planner after the step of "Remove Dependency Versions". Environment Liferay DXP 7.2 Liferay Dev Studio...
Users are not visible until reindexing
legacy Troubleshooting
Issue As an administrator, if I start up a clean DXP bundle, my users are not available in Control Panel. Reproduction steps: 1) Startup a vanilla DXP. Make sure to have at least one (admin) user available on...
Why can default users access a Sites page on the Control Panel?
legacy Troubleshooting
Issue Default Users can access a Sites page on the Control Panel by directly accessing: http://localhost:8080/group/control_panel/manage/-/sites Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2...
Property com.liferay.portal.upload.UploadServletRequestImpl.max.size does not work in DXP 7.1
legacy Troubleshooting
Issue When I try to set the value in portal-ext.properties:  com.liferay.portal.upload.UploadServletRequestImpl.max.size=1048576000, I receive the following error:  "The file content_1309-20190510167.lar...
Is folder subscription available in knowledge base management ?
legacy How To
Issue How to subscribe to the folder in knowledge base management Environment Liferay DXP 7.0 Resolution The folder subscription option is available at root level(Content -> KnowledgeBase -> click on...
Preview is not generated for .pptx files in Document and Media
legacy Troubleshooting
Issue The preview is not getting generated for all the '.pptx' files in Document and Media Portlet whereas rest all type of files(.doc, .docx, .ppt, .pdf, etc) are previewable. Environment Liferay DXP...
Unable to Submit Form through IE.
legacy Troubleshooting
Issue When submitting the form from IE browser the below error is received  "The selected form no longer exists."  Environment Liferay DXP 7.0 Resolution The observed behavior is a known issue and fixed...
Liferay DXP Searching & Indexing FAQ
legacy
This article aims to answer basic questions around how indexing works in Liferay DXP. This information is applicable for all search platforms whether using Elasticsearch, Solr, or some other search. For a full...
Patching Tool Separate Command
legacy How To
Please Note: The patching tool separate command is only available for Patching tool 2.x versions (Patching Liferay Portal and DXP until 7.2). The Patching Tool’s separate command helps...
Users which are deleted from Active Directory are present in the Liferay Portal
legacy
Issue Users are not getting deleted from Liferay Portal even when these users are deleted from Active Directory. Environment Liferay DXP 7.0  Resolution This is the intended behaviour of Liferay Portal....
What is a Slim Bundle?
legacy
Starting in September of 2019 there will be an additional option to download “Slim Bundles”.  Slim Bundles will be released for every fix pack and every service pack. Please note that...
Patching a Slim Bundle
legacy Troubleshooting
Issue When attempting to patch a Slim Service Pack bundle or Slim Fix Pack bundle the following error is generated: This installation does not include data for patching. Please copy...
How to disable Liferay Commerce from accessing currency update service
legacy How To
Issue I want to trial Liferay Commerce offline. Liferay Commerce requires access to the European Central Bank for foreign exchange rates. How can this be disabled? Environment Liferay DXP 7.1, 7.2 Resolution With...
Possible Mismatch Between the Real LDAP Import Time and Import Interval Set on Instance Settings after LPS-98420
legacy Troubleshooting
Issue After LPS-98420, there might be a mismatch between the real LDAP Import trigger time and Import Interval set on instance settings. For example: Set “System Settings -> LDAP -> Import Interval” to 2. Set “Instance...
Addressing UI issues after the installation of a hotfix or fixpack
legacy Troubleshooting
Issue The purpose of this article is to help alleviate potential UI issues that appear after the installation of a hotfix or fixpack using Liferay's Patching Tool. For example, after installing a hotfix or fixpack that...
How do I re-subscribe to Help Center announcements after opting out?
legacy How To
Issue How do I sign up for email notifications after I previously opted out? How do I re-subscribe to security and fix pack announcements? Resolution There are two options to...
Why does logging in with a new user create two '\home' entries in the database?
legacy How To
Issue After logging into the portal, two entries of friendlyURL '\home' are made in the layout table for every new user is created Environment Liferay DXP 7.0 Resolution This is the intended behavior of...
Store documents in a database
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Gradle builds failing to complete
legacy Troubleshooting
Issue When using Gradle my builds are failing to complete  Environment Liferay DXP 7.1 + Gradle ver. 4.10.2 Resolution Please try downgrading to Gradle ver. 3.5.1 and then repeating the full build process...
How to hide the popup that appears in the upper right corner when a session is expired
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Is...
Unable to import more than 100MB
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Users who were able to view Site Pages in the Control Panel in 6.1 cannot see Site Pages in the Dockbar in 7.1
legacy Troubleshooting
Issue In 6.1, we had an Organization Role which provided Control Panel access for users to view Site Pages. Following the upgrade to 7.1, we noticed users with this role are unable to see Site Pages...
Known Issue:
tag is removed in Alloy Editor
legacy Troubleshooting
This article describes a known limitation visible in the Alloy Editor as documented in LPS-71067. When using the editor's source mode and entering a <form> tag, the editor will remove it upon switching back to...
Liferay DXP Web Content Management Whitepaper
legacy
This product guide will introduce the basic features in Liferay DXP that support authoring and publishing web content. It is broken into two main sections: explaining the basic components included in Liferay’s WCM and...
Identity Management in Liferay DXP
legacy
Liferay Digital Experience Platform (DXP) provides a robust authentication and authorization framework that allows you to manage users as desired by using the built-in mechanism or plugging into other identity and...
When web content is saved, the content is not updated.
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Deploying Liferay DXP in Amazon Web Services Whitepaper
legacy
Liferay Digital Experience Platform (DXP) can be deployed into various infrastructures and cloud-based environments. The Liferay Engineering and Global Services teams have extensive experience deploying and managing...
Liferay DXP 7.1 Features Overview
legacy
Liferay DXP gives businesses the ability to connect backend systems through integration along with a flexible, modular architecture that enables agile growth with user needs. Key functionality includes site...
Data Protection for Liferay Services and Software
legacy
This whitepaper describes the data protection policies of Liferay DXP and describes Liferay's approach to protect personal data in compliance with local regulatory requirements such as GDPR. The paper is available for...
Liferay DXP Application Security Features
legacy
This document provides an overview of application-level security features in Liferay DXP. It discusses transport security, encryption, web services, SSO, OAuth, and more.  The paper is available for download here.,...
Liferay DXP 7.0 Features Overview
legacy
Liferay DXP gives businesses the ability to connect backend systems through integration along with a flexible, modular architecture that enables agile growth with user needs. Key functionality includes site...
Deploying Liferay DXP in Microsoft Azure
legacy
The Liferay Engineering and Global Services teams have extensive experience deploying and managing infrastructure in cloud environments such as Azure. Their accumulated experience and best practices are described in...
Liferay Security Development Overview
legacy
This paper provides an overview of the processes used during development and testing of Liferay products. Combined, these processes ensure that Liferay’s customers can have confidence in the security and ongoing...
Liferay DXP 7.1 Deployment Checklist
legacy
The Liferay Engineering and Global Services teams have performed intensive performance and scalability testing on Liferay Digital Experience Platform (DXP) 7.1 and the accumulated knowledge has been condensed into this...
Breakpoints in iPhone 10 Causes Mobile Device in Landscape mode to show Desktop View
legacy How To
Issue When viewing Liferay DXP 7.0 on iPhone 10, rotating the screen to landscape causes the portal to be displayed in desktop mode. Environment Liferay DXP 7.0 iPhone 10 Resolution This is the intended behavior....
The service pack is Not available.
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Check...
Troubleshooting SAML Single Log Out when SLO fails
legacy Troubleshooting
Issue User is not logged out from Liferay SAML when the instance has expired. Liferay Session Timeout is set to 30 minutes and SAML Session is to 90 minutes. When SLO is triggered, the user is still signed in....
Known Issue: Browser Ignores Disabled Autocomplete Property for Saving User Login Information
legacy
Issue After setting company.security.login.form.autocomplete=false to disable autocomplete for user login information, the browser still permits users to save passwords or use password managers to manage password...