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Form is not showed to guest (unauthenticated) users
legacy Troubleshooting
Issue We have a form, based on a custom object, in a page. This form is not showed when user is not logged in. Whereas the form is showed when user is logged in. Environment 2024.Q1 Resolution Check if the 'guest'...
Unable to process the OpenID Connect login: Resource URI must be absolute and with no query or fragment
legacy Troubleshooting
Issue Unable to login with OpenID from the Sign-In portlet: ERROR [http-nio-8080-exec-2][OpenIdConnectLoginRequestMVCActionCommand:190] Unable to process the OpenID Connect login: java.lang.IllegalStateException:...
Cipher Keys used in DXP 7.1 and 7.3
legacy
Issue Our security team would like to know whether Liferay DXP 7.1 and DXP 7.3 uses any of the following cipher keys? DES, 3DES, IDEA or RC2 Environment Liferay DXP 7.1 Liferay DXP 7.3 Resolution The algorithms...
Jenkins build fails with "statusCode": 500
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After upgrading our CI service the builds are...
Guest User cannot upload File in Form - An unexpected error occurred
legacy Troubleshooting
Issue We have a Form with an Upload field where authenticated users can upload files but Guests cannot. All permissions are provided for Guest user. When the user selects the file to upload, an error message appears...
Liferay Cookies and GDPR Compliance in Liferay Cloud
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How do cookies travel within regions? Environment Liferay...
Why after upgrading to Quarterly Release images show extra information?
legacy Troubleshooting
Issue After upgrading to Quarterly Release images show extra information like version, timestamp and so on. Environment DXP 7.4 Resolution Please consider requesting LPD-19203 on a Support ticket. Another...
Missing fieldsets dependencies when exporting/importing content
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When you export a site content .lar and then try...
Webserver deployment fails due to certificateDoesNotCoverDomain error
legacy Troubleshooting
Issue You might face an issue during webserver deployment where you see the following error: Some error has happened during the build. Try again. [{\"message\":\"Bad...
API Response for commerce products with relationships does not contain manufacturerProducts nested fields
legacy Troubleshooting
Issue Steps to reproduce: 1. Create a Minium site (so that you have products generated). 2. Create a new object "manufacturer" (I set it to company scope, and to appear in Applications/Content - "Panel Link"). 3. I added a...
Timeout Error During Restore or Deploy Operations
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When attempting to perform restore or deploy operations...
BaseUpgradeServiceModuleRelease not available in 7.4 anymore, is there a replacement class?
legacy
Issue The class BaseUpgradeServiceModuleRelease was previously available in 7.3 and below and is used as a start/stop method to override and be used as a service tracker.  Environment DXP 7.4+ Resolution This class...
Whitelisting IPs in Liferay Cloud
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue You need to enable an IP or set of IP addresses to access your...
Make prefix URLs configurable - Feature request
legacy
Issue Make prefix URLs configurable - LPD-6813 We are waiting for this for a while. In which Quarterly it is going to be included?   Resolution LPD-6813 is a story ticket and is part of the feature request LPD-640,...
Document Search takes too long to return results
legacy Troubleshooting
Issue I have a page for displaying document search results, and it takes too long to load (several seconds). My site has hundreds of content pages, each containing dozens of widgets (including those from the master...
Different total count of items when creating an export and import process over same site
legacy
Issue We are exporting site contents in a lar file. When checking the number of items in the export, we've seen some values. When we try to import this lar in another site, we are detecting that the number of...
Backup service permission error: does not have storage.buckets.get access
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Backup service is not working properly and the...
EXT module override is not being applied in 2023.Q3.3+ from ${liferay.home}/osgi/marketplace/override
legacy How To
Issue Adding an EXT module override in ${liferay.home}/osgi/marketplace/override no longer functions. Environment Liferay DXP Quarterly Release 2023.Q3.3 and later releases Resolution To workaround this behavior for the...
NoSuchResourceActionException when navigating to Orders admin page
legacy Troubleshooting
Issue When navigating to Applications Menu → Commerce →  Orders, the following error is thrown by the Liferay log: ERROR [http-nio-8080-exec-9][SearchPermissionCheckerImpl:159] null...
Error persistenceField is null when building portlet for Quarterly Release versions
legacy Troubleshooting
Issue When trying to build a custom portlet for a quarterly release version, the build fails with the following error: persistenceField is null Environment com.liferay.gradle.plugins.workspace version is less than...
WebDAV authentication with username and password has not been working since 2023.q4
legacy How To
Issue Until version 2023.q4 (excluding), the standard authentication (using username and password) to connect to WebDAV worked correctly. Since this version, such authentication has been disabled. Environment 2023.Q4...
user_ .modifiedDate table changes upon User Login
legacy
Issue When a user logs in, Liferay is changing the user_ .modifiedDate value in the database table.    Environment Liferay 7.4   Resolution The behavior where user_ .modifiedDate field is modified upon User Login has...
Database Permissions Required for Liferay
legacy
Issue Could you please provide us with a list of Database Permissions required for Liferay to function? (We are optimizing our application security concerning the Database) Environment Liferay DXP 7.1...
Liferay userGroup view permission not working
legacy Troubleshooting
Issue Post assigning VIEW permission of 'UserGroup' to a role, assigned users are able to perform all the operations on UserGroup, i.e. there is no restriction. Steps to reproduce: Create a custom regular role,...
liferay-module-config-generator as a dependency
legacy
Issue As a developer, should I add liferay-module-config-generator in the block dependencies or in the block devDependencies? Environment Liferay DXP 7.1 Resolution This module is thought to be used in the block...
Unable to build the module: Could not find com.liferay.portal:release.dxp.api errors
legacy Troubleshooting
Issue Sometimes users face the following error while building their modules: Task modules: test-search-results-limit:compileJava FAILED FAILURE: Build failed with an exception. what went wrong: Execution failed for...
Guest users get a 200 OK response when calling URL
legacy Troubleshooting
Issue When guest users call http://<server>:<port>/manage, they get a 200 OK response. Steps: Start a vanilla Liferay DXP server Log in Go to the Personal Menu, click the user's avatar Log out Go to...
The eclipse button is not available
legacy Troubleshooting
Issue The eclipse button is missing from the journal list page. Steps to reproduce: 1. Start the server 2. Add a new web content. 3. Go to the web content list page. Observed behavior: The Eclipse button is...
Unable to process OpenID Connect authentication response: Requested value and approved state do not match
legacy
Issue From time to time, error messages like the following appear in logs: 2024-02-14 13:31:55.099 ERROR [http-nio-8080-exec-120][OpenIdConnectFilter:132] Unable to process OpenID Connect authentication response:...
How Can I Identify Which Widget Templates Are in Use?
legacy How To
Issue How can I know which of my Widget Templates are in use? How can I see where my Widget Templates are being used throughout the Liferay instance? Environment Liferay DXP Resolution For users on Liferay...
Linking content while impersonating includes ?doAsUserId
legacy Troubleshooting
Issue When linking content while impersonating a user, sometimes the `?doAsUserId` is included in the link. `doAsUserId` parameter is included in document URL when selected from Repository Browser...
JournalArticleAssetRenderer.getSummary method no longer returns the first 200 characters of the Web Content when description field is empty
legacy How To
Issue Considering the following scenario: A Basic Web Content with no description but non-empty content field. An Asset Publisher configured to display all the Basic Web Contents of the site with the following Asset...
Caches for Widget Pages and Content Pages
legacy How To
Issue There is not an easy way to know how many caches are, which their lifetime is, and how they can be cleared. Environment Quarterly Releases: 2023.Q3, 2023.Q4, 2023.Q1 Liferay DXP 7.3, 7.4 Resolution Widget Pages...
Jenkins builds failing in Liferay Paas
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Jenkins builds are failing. We can see below trace in...
Slow build times when compiling a React Portlet
legacy Troubleshooting
Issue After setting up some libraries in package.json, like mui, the build time is longer than expected. Environment DXP 7.0, 7.1, 7.2, 7.3 DXP 7.4, Quarterly Releases Resolution In most cases, this...
Unable to add custom object using collection display
legacy Troubleshooting
Issue Steps to reproduce: 1. Go to Control Panel > Object 2. Create a new Object O1 3. Click on Object > Account98 4. Go to tab relationship 5. Create a relationship "O1 rel" type "One to many" with custom object...
What Does The Dash Symbol '-' Mean In The Help Center Module Version Changes Section?
legacy
Issue We are reviewing module changes on help center and in the last column which shows the version destination there is a dash symbol '-'. Does this indicate deprecation?  Environment DXP 7.4 Resolution The dash...
What is the Default Service Account?
legacy
Issue What is the Default Service Account? What is its purpose? Why is a default-service-account row added automatically to the User_ table? Can this user be removed or adjusted? Environment 2023.Q3+ Resolution Imagine...
Possibility to change Friendly URL automatically generated in Objects
legacy
Issue The official Liferay documentation comments that when creating an object, displayed through a Display Page Template, an automatic URL is generated with the following syntax: "{domain}/l/objectEntryId" I would...
Unknown publisher issue when installing Liferay developer studio
legacy
Issue When installing the Liferay Developer Studio on a Windows machine, it shows the unknown publisher. It is not showing the authorized publisher. Environment Liferay DXP 7.4 Liferay Developer Studio Resolution...