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Changes made to Questions widget configuration aren't reflected after being saved
legacy Troubleshooting
Issue Changes made to the field layouts in the Configuration page for the Questions widget are not being reflected on the page where the widget is deployed. This issue can be reproduced with the following steps. Start...
Maintaining Search with High-Availability: Concurrent and Sync Reindex Modes (BETA)
legacy
Highlights Reduce downtime, improve operational and resource utilization efficiency with the new Concurrent and Sync reindex execution modes providing high-availability in search capabilities while the operation is...
Downloading Backups via the CLI Tool
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We use CLI to download the database backup but the download is failed...
The warning 'This field is reruired.' can't be displayed properly under the Select From List in a multistep form
legacy Troubleshooting
Issue The warning of the required field can't be displayed properly in a multistep form under the Select From List as below:   Environment Liferay DXP 7.1 Resolution This was fixed by LPS-197367, please open a help center...
Re-indexing is not working properly
legacy Troubleshooting
Issue When performing the full re-indexing the following error appears in the logs org.elasticsearch.ElasticsearchStatusException: ElasticsearchStatusException[Elasticsearch exception...
When using Firefox 119.0 I cannot write in editable fields
legacy Troubleshooting
Issue Unable to edit or fill web contents, I can't edit fields in the forms, The keyboard doesn't appear when creating or editing an event in the calendar. Environment DXP 7.0, DXP 7.1, DXP 7.2 and DXP 7.3 DXP...
Is it possible to display the modified date of an asset as the exact date and time
legacy
Issue I want to configure the system to display the exact date and time (timestamp) when an asset (web content) was modified from the web content administration (Content & Data -> Web Content).  For instance: Instead...
Users are not able to log in due to transaction lock errors in database
legacy Troubleshooting
Issue Some users are not able to log in to the environment, even after clearing the database cache The user generally encounters a temporarily unavailable banner or a not authorized 401 error The following transaction...
Clicking back arrow on page when editing a page results in a NullPointerException
legacy Troubleshooting
Issue When editing a page, exiting using the back arrow leads to an error page instead of the previous page and a NullPointerException in the log Environment DXP 7.3 u18 Resolution Upgrade to 7.3 u34 or seek...
How to change the default Asset Selection in Asset Publisher Configuration
legacy How To
Issue Currently the default value for Asset Selection in Asset Publisher Configuration is Collection. Is it possible to change the default Asset Selection value to Dynamic? Environment Liferay DXP 7.4 Resolution...
How can we control which web content appears in the search results?
legacy
Issue We have loads of web contents that we want to hide from the search results Can we do it somehow in a bulk edit, or assign a category to them so we would only need to change the category's...
PDF previews in the Item Selector
legacy
Issue The Item Selector Preview window currently only shows previews for videos and images. Instead of the empty image icon, it would be great to see previews for PDF files. Environment Liferay DXP [all versions]...
Many-to-Many relation with Commerce Product
legacy Troubleshooting
Issue If having a Many-to-Many relation with Commerce Product and defining an Object Layout with a tab for the Commerce Products relationship > it doesn't work. Users cannot select products. Environment Liferay DXP...
Service shows as starting in the UI and not completing
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Around Oct. 9th, 2023, after deployment, console shows...
Forms have no option for expiration time
legacy
Issue There are use cases where users want the Liferay Form to expire on a certain day and at a certain time but on the Liferay Form settings, users only see an option for Expiration Date and no time option. Just...
"Unknown product version" error
legacy Troubleshooting
Issue I received "Unknown product version" error while I wanted to use my new hotfix. Environment Liferay DXP 7.3,dxp-2-7310,hotfix-2058-7310 Resolution The reason for the Patching Tool to display the...
Not getting Snippet field in the Document object which is required for Search Summary purpose
legacy Troubleshooting
Issue Snippet field doesn't get returned after using SearchRequestBuilderFactory to create the Search Request following Liferay's official documentation. Environment DXP 7.4 Resolution In order to get a...
How to see orders created by different members?
legacy
Issue Require a feature to filter orders created by a given user since this is not possible with Liferay commerce nor from the UI nor using the Headless API (userId is not even part of the Order openapi schema)....
Geolocation for commerce products
legacy
Issue Require a feature that allows the buyer to search by proximity, city, country, or continent. Environment Liferay DXP [all versions] Commerce  Resolution This requirement is considered a feature request and is...
Order Date Range filter
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Create a site using the Speedwell template. 3. Add an item to the cart. 4. Check the order date (Control Panel > Commerce > Order). For example, if the order...