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Understanding Service Stack Versions
Understanding Service Stack Versions The Liferay Cloud service stack represents the major version of all of the services in your Liferay Cloud environment. Each individual service may have a...
Support and Troubleshooting
Support and Troubleshooting Troubleshooting Troubleshooting Tools and Resources Reading Liferay Cloud Service Logs Shell Access Troubleshooting Services Disaster Recovery Overview ...
Liferay Cloud Support
Liferay Cloud Support Liferay is committed to providing excellent service and customer experience. Liferay Cloud customers have several means to contact support, including opening a Support ticket...
Liferay Cloud Maintenance and Release Schedule
Liferay Cloud Maintenance and Release Schedule Liferay SaaS and PaaS both have a weekly maintenance and release schedule. Liferay Cloud uses a transparent and predictable release cadence so you can...
Liferay Cloud Support FAQs
Liferay Cloud Support FAQs Here are the answers to common questions pertaining to Liferay Cloud Support. Why isn't Liferay Cloud open source? Liferay is an open-source company, with open-source...
Troubleshooting Tools and Resources
Troubleshooting Tools and Resources When you have an issue with your site, you need tools to diagnose and resolve technical issues quickly. Liferay Cloud provides you with tools and resources for...
Creating Thread and Heap Dumps
Creating Thread and Heap Dumps When you are experiencing issues with your Liferay service's performance, you may need to take thread or heap dumps to help you or Liferay Cloud Support optimize your...
Liferay Cloud Platform Status
Liferay Cloud Platform Status The Liferay Cloud Platform is comprised of multiple systems. Users can view the status of Liferay Cloud Platform systems, incident history, and planned maintenance...
Reading Liferay Cloud Service Logs
Reading Liferay Cloud Service Logs Environment logs are crucial for diagnosing and resolving technical issues in a project. Liferay Cloud provides a variety of environment logs that users can...
Self-Healing
Self-Healing The self-healing functionality of Liferay Cloud detects if a service or application has become unresponsive and automatically initiates procedures to recover the unresponsive service....
Support Access
Support Access Support Access is an optional setting that expedites troubleshooting by giving Liferay engineers direct access to a Liferay Cloud project environment. Liferay Cloud administrators...
Configuring Cross-Region Disaster Recovery
Configuring Cross-Region Disaster Recovery Liferay Cloud provides two ways for customers to take advantage of the Disaster Recovery (DR) procedure in the case of major incidents: Automatic Disaster...
Disaster Recovery Overview
Disaster Recovery Overview Liferay Cloud offers two strategies for disaster recovery: Automatic and Cross-Region. Automatic Disaster Recovery Strategy Liferay Cloud performs automatic disaster...
Shell Access
Shell Access The command-line tools in Liferay Cloud contribute to the developer's workflow by delivering speed, control, traceability, scripting, and automation capabilities. Shell access makes it...
Troubleshooting Services
Troubleshooting Services Services are the core of a Liferay Cloud environment. This article covers troubleshooting techniques that can be used to investigate and address issues that may arise with...
Information Security and Liferay Cloud
Information Security and Liferay Cloud Liferay publishes its security practices, compliance information, and supporting documentation in the Liferay Trust Center. For additional details about...
Managing Secure Environment Variables with Secrets
Managing Secure Environment Variables with Secrets Secrets allow you to securely store variables for any environment within Liferay Cloud. Whereas any user with permission to view your Liferay...
Web Application Firewall
Web Application Firewall Liferay Cloud 5.x.x Liferay Cloud includes a web application firewall called ModSecurity. It inspects requests sent to the web server against a predefined set of custom...
Updating Services in Liferay PaaS
Updating Services in Liferay PaaS Liferay PaaS provides a robust framework for achieving a highly efficient Continuous Integration/Continuous Deployment (CI/CD) strategy. With Git and Jenkins...
Configuring Persistent File Storage Volumes
Configuring Persistent File Storage Volumes Administrators can configure the volumes for their services in Liferay PaaS depending on their deployment type (Deployment or StatefulSet). Volumes can...

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