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ADA Accessibility - I expect the Option Menu Button to adhere to accessibility standards
legacy Troubleshooting
Issue Expected Result: I expect the Options Button Menu to behave in the following ways: 1. The Screen Reader should read that state of the button (expanded or collapsed) 2. Focus should move to the Export and...
Empty page when opening Content & Data > Forms
legacy Troubleshooting
Issue After installing a hotfix, we see an empty page when navigating to Content & Data > Forms There is no error in the console or browser console   Environment Liferay DXP 7.4   Resolution This could be the result...
Error: You have exceeded the developer mode connection limit
legacy Troubleshooting
Issue Why am I getting the following message on Liferay portal? Error: You have exceeded the developer mode connection limit. Click here to reset all connections. Environment Liferay DXP 7.0-7.4 Resolution...
All settings are lost when the Template contains the "%" character in the Workflow Definition
legacy Troubleshooting
Issue I created a notification in a node of my Workflow and inside the Template field I placed a content that has the character "%", for example: <![CDATA[We received your shipment %]]> After saving and reopening...
502 Bad Gateway on traffic from https://px.ads.linkedin.com
legacy Troubleshooting
Issue The browser console is showing a 502 Bad Gateway on traffic from https://px.ads.linkedin.com, specifically https://px.ads.linkedin.com/collect?v=2&fmt=js&pid={PID}&time={TIMESTAMP}&url={URL} Environment Liferay DXP...
How to resolve unsuccessful deployment to Liferay SaaS EXT environment due to liveness probe failure
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue While deploying a Client Extension to the Liferay SaaS EXT...
Deployment fails with error "manifest for liferay/dxp:7.3-u6 not found: manifest unknown"
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I'm trying to deploy the liferay service but the process...
Security Issue Concerning Google Guava Versions 1.0 to 32
legacy How To
Issue There is a present vulnerability with Google Guava that affects the versions from 1.0 to 31.1. Liferay is currently bundled with Guava. It has been reported that...
Unable to use Utility Pages in my Liferay SaaS environment
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Are there any restrictions on the use of utility pages in LXC...
Deployment is in progress but container is started
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The Overview tab shows, the deployment for one of the...
Production deployment fails
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Deployment of Liferay service has failed, and the...
Exceeded Quota Limit - Desired service spec cpu exceeded the max limit for provided plan on Liferay SaaS EXT environment
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue While deploying a client extension to an Liferay SaaS EXT...
User enumeration attack via response time
legacy Troubleshooting
Issue It is possible to determine if an email address is valid or not (i.e., user enumeration) by comparing the request's response time. This can be done by checking the browser's network tab and comparing...
"Invalid host name" warning message found in logs
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue While checking the logs of the Liferay service you can...
Asset Publisher shows the webcontent folder instead of articles
legacy
Issue Web contents are listed in their respective folders Steps to reproduce: 1. Start the server 2. Navigate to Content & Data > Web Content. 3. Create a Structure (say str-1) using 3 text fields. 4. Create 3...
Bandwidth of Liferay PaaS environments
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue It is required to know the bandwidth of Liferay PaaS...
"Invalid character found in the request target" logs and causing a bad request state
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Trying to access an URL that contains special...
Auditing of Site Memberships: Adding/Unassigning UserGroupGroupRoles
legacy
Issue We have found that groups of users are able to assign and unassign site roles to User Group memberships. Is there a way to audit role assignment changes? Environment DXP 7.4 Resolution As of now, there is no...
Comments on Documents & Media taking a long time to be made
legacy Troubleshooting
Issue Sites with a very large number of pages and - consequently - a large volume of documents are taking a long time to confirm a comment in my Portal files Making a comment on my documents is taking a very long time...
How to reduce difficulty on captcha for Liferay DXP 7.2
legacy Troubleshooting
Issue The captcha generated in the login is unreadable, even for humans. Environment Liferay DXP 7.2 Resolution Go to System Settings > Security Tools. Find and delete the following properties: ...
ADA Accessibility - Screen Reader is announcing "Go To" at the end of Heading Level announcement
legacy Troubleshooting
Issue Expected Result: I expect the Screen Reader to only announce relevant information to avoid confusion   Actual Result: The SR is announcing the Heading Level 1 link on the Home page as as: "[Heading Name]...
Relay state exceeds 80 bytes
legacy Troubleshooting
Issue After configuring SAML, I see Relay state exceeds 80 bytes WARN messages in the logs. How can I prevent the transmission of relay states larger than 80 bytes? Environment DXP 7.X Resolution This issue was...
Email Notification integrated with Liferay Objects got stuck in the queue
legacy Troubleshooting
Issue We are trying to integrate an email notification when an entry is made in a certain object. For this we have followed all the steps provided in the following URL we found in the Liferay Dev Forum : -...
RuntimeException is Thrown in the Log
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The following error is thrown in the log after my latest deployment:...
CVE-2023-33950
legacy Troubleshooting
Issue We would like to determine whether Liferay is vulnerable to CVE-2023-33950 The CVE claims that Pattern Redirects in Liferay Portal 7.4.3.48 through 7.4.3.76, and Liferay DXP 7.4 update 48 through 76 allow regular...
'Questions' portlet not available in Type facet configuration
legacy
Issue  Unable to filter for "Questions" portlet in "Type Facet" configuration Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution This is intended behavior of Liferay Type Facet narrows search results down to...
The user can see the Required checkbox
legacy Troubleshooting
Issue The required field from the data provider screen should be hidden Steps to Reproduce: Navigate to Content & Data -> Forms and click on the 'Data Providers' tab Click on + to create a new data provider...
Site navigation menu can't be edited
legacy Troubleshooting
Issue We noticed that our site navigation menu is not editable anymore and it throws an error message and an exception in the logs when we open it: <Menu> is temporarily unavailable....
When we enable captcha in forms, it doesn't show up
legacy Troubleshooting
Issue When we enable captcha in forms, it doesn't show up and below exception appears in the logs Caused by: java.lang.NullPointerException at...
How to verify the current Implementation version of log4j.jar file
legacy How To
Issue We would like to verify the implementation version of a log4j.jar file, either to verify the application of an update or to assess current vulnerability.  Environment DXP 7.3, DXP 7.4 Resolution You can find the...
Error concerning LDAPUserImporterImpl when importing data from LDAP onto Liferay
legacy Troubleshooting
Issue  We encountered the following error when attempting to import user data from LDAP onto Liferay:   ERROR [liferay/scheduled_user_ldap_import-1][LDAPUserImporterImpl:817] Unable to import user CN=firstName...
How to delete old audit events 'audit_auditevent' table in 7.2+.
legacy Troubleshooting
Issue I want to clean up the AUDIT_AUDITEVENT table in a 7.2+ instance, because the old data is taking up too much space. However, the API made after 7.2, and the previous methods of clearing the 'audit_auditevent' ...
Restrict drag and drop for multiple images in blogs
legacy Troubleshooting
Issue Why is there no error or warning while selecting multiple images to upload via drag-and-drop functionality? If it is not uploading multiple images, then it should not select multiple images in the first...
Values added at source in web content are not working properly
legacy Troubleshooting
Issue When the string '-' or any special character is written in the source code of web content, it should display the hyphen character or expected character on the display page Current Behavior: The page is not...
Discounts is temporarily unavailable errors in the case with any amount that does contain a comma
legacy Troubleshooting
Issue The error arises when we use an amount split by a comma, such as 1000,00.00 Steps to reproduce: Create Discount Navigate to Rules Add Cart Total Rule Click that rule and go to the Edit page Add 1000,00.00...
Do video fragments support sites other than YouTube?
legacy How To
Issue There are 2 out-of-the-box fragments that support loading external videos: External Video Video URL Right now only a couple sites are supported, such as YouTube. When will the other sites, such as dailymotion, be...
Does Liferay support more than one SAML connection?
legacy
Issue Can Liferay connect to more than one Service or Identity Provider? Environment  DXP 7.0  DXP 7.1  DXP 7.2  DXP 7.3  DXP 7.4 Resolution Yes, Liferay does support more than one SAML or Identity Provider...
LCS is reporting Unable to validate the environment token file
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue In a Liferay PaaS environment, the Liferay service is printing the...
How to Show Module version in Application Manager UI
legacy Troubleshooting
Issue Application Manager does not properly show the custom module version in the Control Panel. Environment DXP 7.4 Resolution Set the following line in liferay-plugin-package.properties (replace 999 with the...
Blogs show the author instead of the last modifier
legacy Troubleshooting
Issue After modifying blog content, the portal shows the author next to the last modified date. Environment Liferay DXP 7.0 Resolution The observed behavior is a known issue which is addressed via: LPS-192045 -...