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Reindexing Errors and Warnings After Upgrade
legacy Troubleshooting
Issue After upgrading Liferay, reindexing throws errors and warnings in the logs. Liferay starts up successfully, and the database upgrade finished without errors. Errors: 2025-04-15 11:58:36.632 ERROR...
Libraries/tools used to minify DXP code in build time
legacy
Issue What are the libraries/tools used to minify DXP code in build time (we are studying the possibility of using the same toolbox for our own developments). Environment Liferay DXP Resolution Liferay DXP uses...
Unable to migrate content from Dynamic Data Lists to Objects using the Data Migration Center
legacy Troubleshooting
Issue Unable to migrate content and data from Dynamic Data Lists through the Data Migration Center due to issues found during the process. Environment DXP 2023.Q4+ Portal GA102+ Resolution The...
How to grant access to Analytics Cloud members for members of a Liferay internal portal?
legacy How To
Issue Could you please guide me how to grant access to Analytics Cloud for internal members of our Liferay portal? Environment Analytics Cloud Resolution Generally speaking, the new users have to log in to...
Multiple Performance Issues Identified via Lighthouse, Google Insights and Web Audit Tools
legacy How To
Issue How do I increase site performance with Lighthouse, Google Insights and Web Audit Tools? Environment Quarterly Releases DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 DXP 7.4 Resolution Firstly, please note that Liferay does...
How can you ensure that users from User Groups are properly imported when using LDAP Active Directory with Liferay?
legacy Troubleshooting
Issue Ensuring that User-Groups users are properly imported when using LDAP Active Directory with Liferay. Environment Liferay DXP 7.4 Resolution To ensure proper user imports and updates, the User Group...
Warning in logs: "No theme found for specified theme id" after uninstalling a theme
legacy Troubleshooting
Issue After migrating, the following warning appears in the logs: 2025-05-19 08:51:53,593 WARN [ajp-nio-10.10.13.111-8009-exec-83][ThemeLocalServiceImpl:220] No theme found for specified theme id...
Error in Logs When Accessing "OAuth 2 Administration" in Control Panel
legacy Troubleshooting
Issue When clicking on the "OAuth 2 Administration" option in the Control Panel, the following error is logged, and the UI displays an unresolved Velocity variable (${processor.processMax()}): Unable to execute...
Error Code 403 Forbidden: Timeout Issues when uploading/downloading Large Files to S3
legacy Troubleshooting
Issue Experiencing timeout and permission issues when uploading/downloading large files (in GBs) using Liferay's simple file system. ERROR [http-nio-0.0.0.0-8080-exec-41][PortletServlet:109] Unable to process...
Workflows are missing from Applications → Process Builder
legacy Troubleshooting
Issue Some workflows are missing from Applications → Process Builder. I have publications enabled in my environment, and I have edited workflows from withing the publications. Environment Quarterly Releases...
Document Checkin and Cancel Checkout fails when using Office 365
legacy Troubleshooting
Issue When I try to check a document in or cancel checkout, it always fails on the first attempt. I see these errors in the logs  com.liferay.portal.kernel.log.LogSanitizerException:...
Configuring the "Module Definition Timeout"
legacy How To
Issue We needed to programmatically configure the "Module Definition Timeout (seconds)" setting found under System Settings > Infrastructure > JavaScript Loader in the Liferay UI. Specifically, we were looking for a...
After changing image file extension it is no longer visible for selection within a fragment
legacy Troubleshooting
Issue Our team recently noticed that they can't use PNG files anymore and can reproduce it by: Upload PNG file to Documents and Media library (please note that after page refresh Liferay does not show an image preview)...
Is there a way to customize URLs by Web Content Structures?
legacy How To
Issue We would like to know if there is a way to customize URLs by web content structure for SEO purposes. Currently, friendly URLs for web content use the /w/ separator, which can be customized since 2024.Q2. See...
learn-resources.liferay.com:443: Connection reset lines appearing in logs
legacy Troubleshooting
Issue The following warnings have been appearing in the Liferay logs and need to be removed: INFO [http-nio-8080-exec-2][RetryExec:97] I/O exception (java.net.SocketException) caught when processing request to...
Form Rules Only Apply on Preview
legacy Troubleshooting
Issue Form rules don't work when the form is placed on a page, but they do work correctly when previewing the form. Environment DXP 2024.Q4, 2025.Q1 Resolution This issue can happen when publishing a form without...
CVE-2025-2565
legacy Troubleshooting
Issue We would like to know if we are affected by CVE-2025-2565.  Environment DXP 7.4, Quarterly Release, 2023.Q4, 2023.Q4, 2024.Q1, 2024.Q2 Resolution Review Liferay's documentation for 2025-2565 to see if your current...
Unable to get session state in 7.4 with call that worked in 7.2
legacy How To
Issue When trying to use Liferay.Session to get the session state I get a null value (utilizing specifically javascript and call Liferay.Session.get("sessionState") and the below error. This worked in 7.2, but does not...
Configuring OAuth2 for Message Board Mailing Lists
legacy How To
Issue Basic authentication for emails is no longer available for Gmail, can we use OAuth2 connection with them? Google Workspace has announced that third-party apps that use only a password to access Google...
Publication to live fails with an error like "Portlet export failed for portlet com_liferay_exportimport_web_portlet_ChangesetPortlet com.liferay.exportimport.kernel.lar.PortletDataException: No Layout exists with the primary key xxxxx"
legacy Troubleshooting
Issue Publication to live fails with an error like: 2025-04-24 13:42:15.663 ERROR [liferay/background_task-8][LoggerExportImportLifecycleListener:226] Portlet export failed for portlet...
Liferay Dropdown Functionality isn't working properly
legacy Troubleshooting
Issue We've discovered an undesirable behavior when using the Liferay drop-down menu.  Steps to reproduce:  Content Page > Edit > Insert a "HTML" fragment and double click on the fragment Attach the following html...
Can't to edit files in Google Drive or Office 365 in non-production publications
legacy Troubleshooting
Issue When I try to edit a document through Google Drive or Office 365 in a non-production publication, I see a notification in the UI that says "Error: This action can only be performed in production mode."...
Unable to Publish Web Content with Error "RangeError: Invalid time zone specified"
legacy Troubleshooting
Issue After upgrading to 2025.Q1.5, any user with the time zone (UTC +10:00) Australian Eastern Standard Time is unable to publish Web Content.  After clicking Publish with Permissions, the user remains on the...
How to Connect Documents and Media to a Local File System Using a WebDAV URL
legacy How To
Issue Steps to connect the WebDAV URL with your local machine's file system. Environment DXP 7.4 and above DXP 2023.Q4.0 and above Resolution For Fedora and Linux Machines (Before 2023.Q4.0): Navigate to Documents...
AntiSamyモジュールを無効化しても、Webコンテンツにタグを貼り付けた際、属性が自動的に削除される
legacy Troubleshooting
問題 Webコンテンツを編集時に、 タグを貼り付けると、タグの属性が自動的に削除されてしまいます。 一例として、 <p oncontextmenu="return false;">Test</p> をペーストすると、 <p>Test</p> に自動的に変更されます。 Webコンテンツの入力のサニタイズは、AntiSamyモジュールにより行われているのは既知だが、...
Intermittent Digit Loss in Liferay Form Confirmation Field
legacy Troubleshooting
Issue I'm experiencing an issue where digits are unexpectedly removed when quickly typing numbers into a confirmation field within a Liferay Form. Steps to Reproduce: Create a new Liferay Form. Add a numeric field...
Resources Not Displaying Correctly in Page Fragments
legacy Troubleshooting
Issue Page fragments that use resources with Freemarker variables in their URLs do not display correctly when the fragment is viewed on a page. <#assign varResource = "resourceName"/> <img...
Cannot Deploy a Portlet to a Widget Page
legacy Troubleshooting
Issue After deploying a portlet, I'm not able to move it to a widget page. Adding portlets from WAR fails due to the permission checking logic in UpdateLayoutStrutsAction javax.servlet.ServletException:...
PATCH Object Request Fails With Mandatory Vocabulary
legacy Troubleshooting
Issue When trying to perform a PATCH request on an object instance to update a field, if the object has a required vocabulary, the request fails with the following error: { "detail": "Select at least one taxonomy...
Module/Theme data persists after undeploying it and clearing cache
legacy Troubleshooting
Issue After removing a deployable module, some of its data can persist despite clearing the cache which includes the osgi/state folder, and all temp and work directories. For example, after removing a custom theme, its...
Unable to cast String to Long error during upgrade
legacy Troubleshooting
Issue When upgrading from Liferay DXP 7.2 to 2025.Q1, setting the fileMaxSize property in the com.liferay.document.library.configuration.DLConfiguration.config file causes an "Unable to cast String to Long"...
Changing the site logo
legacy How To
Issue How do I change my site's logo in 7.4? Environment 7.4 Resolution Open the Site Menu () and navigate to Site Builder → Pages. Click Options () in the Application Bar and select Configuration. Under Logo,...
Erratic behavior when using pagination in Documents and Media
legacy Troubleshooting
Issue When listing documents in Documents and Media section, some files are missing or duplicated when using pagination. The same can happen in other sections as well, such as Web Content. Environment DXP 7.3 DXP 7.4...
"Missing 'Date Modified' and 'Date Created' Fields in Object Display Page Template Mapping
legacy Troubleshooting
Issue We have a Display Page Template defined for an Object (Documents - Simple Document). In the edit mode, in the list of available variables of the mapping fields, the Date Modified and Date Created fields are...
How do I renew expired SAML certificate?
legacy
Issue We just noticed while browsing through the admin settings that apparently our SAML certificate expired four months ago, but our SSO and login works with no issue. We use Azure AD (Entra) for the Identity Provider...
Organization's users exposed in UI when modifying groupID in Request Body
legacy Troubleshooting
Issue An organization's member list can be seen by manipulating the role member assign(groupID) in a request. Here are the steps to reproduce: Setup browser proxy to 127.0.0.1:8180. For example with Chrome, navigate to...
Fragments and Fragment Compositions Share Permissions
legacy
Issue We want to create a role where a user can have granular control of the layout of a page by creating and editing Fragment Compositions, but not the ability to create or edit fragments themselves, how...
How to map Liferay site roles with Azure AD
legacy How To
Issue How to map Liferay site roles to Azure AD roles when configuring SAML? For example, if there is a role called Content Author under site roles, how to configure this role in Azure AD? Environment Liferay...
Password Reset Link Breaks After Language Change
legacy Troubleshooting
Issue After adding users from the portal, users receive an email to create their account password. This email contains a password reset link. Clicking the password reset link opens a page to reset the...
Managing Temp Files in Tomcat
legacy Troubleshooting
Issue How temp files in Tomcat are handled? Do they get deleted automatically after the file upload is successful? Environment Liferay DXP 7.4 Resolution Temporary Files During Upload – Documents and Media:...