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Can not add images in a Paragraph fragment of a Content Page
legacy Troubleshooting
Issue It is not possible to link an image in the rich-text editor of a Paragraph fragment in a content page.  Environment Liferay DXP 7.2 fix-pack dxp-6 or older. Resolution This is a known and fixed bug....
The Forget Password page is vulnerable to CSRF attack
legacy
Issue The Forget Password form can be re-submitted with different cookies which lead to the CSRF issue. Environment Liferay DXP 7.2 Resolution This is considered as a False Positive, as the user is not logged into...
Migrating a Remote Staging Setup to Liferay Cloud
legacy How To
Issue There are many factors to consider when planning to migrate your on-prem Liferay installation to Liferay Cloud. One of these factors is your Staging configuration. Below is the recommended method to migrate a...
Reindexing on Elasticsearch is slower than it was on an earlier patch-level
legacy Troubleshooting
Issue We recently installed fix pack 16 on DXP 7.1, and we noticed that now re-index is really slow compared to fix pack 11, our previous patch-level. We found that both liferay indexes (liferay-0 and...
Page version control information is accessible in sitemap.xml
legacy
Issue Page version control information is accessible in sitemap.xml - such information shall not be exposed for security reasons. Reproduction: 1) Start up bundle 2) Access sitemap...
Are Blade/Gradle FrontEnd NPM 7.0/7.1 portlets still available and supported on 7.2?
legacy How To
Issue Developers are using Blade/Gradle FrontEnd NPM portlets on DXP 7.0 / DXP 7.1, for example: https://help.liferay.com/hc/en-us/articles/360018170751-React-npm-Portlet...
[CKEditor] Browse Server button is missing from Image Info tab
legacy
Issue Using the CKEditor, in Image Properties I cannot see the Browse Server button under the Image Info tab so if I want to change the image, I have to delete it and add it again. Environment Liferay DXP 7.2...
User is redirected to the Pages section after saving a Widget Page
legacy
Issue When creating a new Widget Page and saving it, the user is landed on the Pages section instead of the newly created Widget Page. Environment DXP 7.1+ Resolution This is an intended behavior that was...
Impersonation won't give you all the permissions set of the impersonated User
legacy
Issue If User A impersonates User B than User A might not be able to perform the same actions as User B was originally able to. For example, downloading certain documents or checking the previews. For...
Unable to import User Groups from LDAP containing a comma "," or an asterisk "*"
legacy Troubleshooting
Issue Receiving the following error when trying to import User Groups from LDAP containing a comma "," or an asterisk "*": 2020-06-04 08:23:50.268 WARN [main][LDAPUserImporterImpl:1165] Unable to create user group...
Web Content validation is not working on mandatory field
legacy Troubleshooting
Issue Web Content validation is not working on the mandatory field. Steps are as follows: 1. Create a new Web Content structure with an Image field. 2. For Image field: change "Required" & "Repeatable" to Yes. 3. Create...
Which table keeps the data for Web Content in the Database?
legacy
Issue Which table keeps the data for Web Content in the Database? Environment Liferay DXP 7.1 Resolution The tables whose name starts with "journal*" are the ones that keep the data related to Web Content.  , content:...
How to load a third-party npm package as a JS provider OSGi bundle in Liferay 7.1 and 7.2?
legacy How To
Issue Front-End developers may at times need to load third-party NPM packages in Liferay DXP and consume them from the Liferay APIs Environment Liferay DXP 7.1 + Liferay Loader version 4.x Liferay DXP 7.2...
Make Recycle Bin available for regular users
legacy How To
Issue How to make Recycle Bin available for regular users?  Environment Liferay 6.2  Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution Navigate to Control Panel --> User --> Roles. Create a new...
Setting Cookie Configurations for Liferay PaaS
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue One common service customization is to add the HttpOnly and...
Liferay DXP Elasticsearch Connectors: Technical Data Sheet
Introduction This article extends the Search Engine Compatibility Matrix, providing additional details about Liferay's Elasticsearch* connectors. To learn what influences Liferay's compatibility with Elasticsearch,...
Why does it take so long to save a Web Content article?
legacy Troubleshooting
Issue When we try to Publish (save) a Web Content article it takes several minutes. Environment Liferay DXP 7.2 Resolution By default when a Web Content article is saved within Liferay DXP 7.2 all versions of the...
Language priority when a page is displayed
legacy
Issue Which localization is being used when a page is displayed? Environment Liferay Portal DXP 7.0+ Resolution The language of a page can be determined by 3 factors: the page URL (whether there is a...
Cannot import an individual page template
legacy Troubleshooting
Issue We have exported a page template through the template's context menu -> Export When we try to import it to another page templates, it fails and throws the below error: Please import a LAR file of...
To which sites are the documents and media selected in the workflow associated?
legacy
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
External Elasticsearch server is not available and control panel is inaccessible
legacy Troubleshooting
Issue The external Elasticsearch server configured for Liferay DXP is no longer available Liferay cannot be set to use the embedded Elasticsearch server because the Control Panel is showing a blank...
Content is not visible after an upgrade
legacy Troubleshooting
Issue After our migration (upgrading to a newer version of Liferay) we cannot see our pages / web contents / templates When we create a new one, we see it gets created in the database but we don't see it...
How to configure Liferay DXP to connect to Elasticsearch on Elastic Cloud
legacy How To
Disclaimer: please read the Liferay DXP compatibility with Elasticsearch hosted on Elastic Cloud article before starting to build your Elastic Stack for Liferay DXP on Elastic Cloud to understand the requirements and...
The /dtd/ folder of the war with sensitive information is exposed when deploying a portal on Weblogic 12c R2
legacy Troubleshooting
Liferay Support does not recommend or endorse specific third-party products over others. The information provided about products not created by Liferay is for reference purposes only, and any implementation of these...
If a user is created under an organization, a user who does not have permission to change roles can control roles.
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Range affected by IP address changes
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Password Reset Expiration Date
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Is...
Restoring Data
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). This article has been replaced by Restoring Data from a Backup...
Can not generate a build from Bitbucket due to status 401 (unauthorised) error on Jenkins service
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After trying to integrate your Bitbucket repository,...
JSP fragments modules do not get Resolved after being deployed
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue JSP fragment modules don't get Resolved after being...
How to enable simultaneous login from multiple sessions
legacy How To
Issue How to enable users to simultaneously login to Liferay DXP using multiple different sessions Environment Liferay DXP Resolution Add the following lines to your portal-ext.properties file (you must...
Stuck reindex: How to check the progress of a reindex process and remove blocked BackgroundTask and Lock records
legacy Troubleshooting
Symptom Sometimes a reindex will take a long time and seem like nothing is happening. You simply see the reindex icon in the Control Panel bar and/or the percentage does not change.  Environment DXP 7.4 DXP 7.3 DXP...
After 7.0 > 7.1 or 7.2 theme upgrade, the menu to edit web contents will no longer be available
legacy Troubleshooting
Issue After upgrading to DXP 7.1 or 7.2 a 7.0 DXP theme created with the Liferay Theme Generator according to e.g. this tutorial: Upgrading Your Theme from Liferay Portal 7.0 to 7.2, the Web Content Display...
Module download link can not be opened on Liferay DXP Release Notes page with 404 error
legacy Troubleshooting
Issue  When trying to download modules like "com.liferay.saml.opensaml.integration" from Liferay DXP Release Notes page, the download link can not be opened with a 404 error. Environment Liferay DXP 7.2 Resolution...
How to Modify Home Folder permissions
legacy Troubleshooting
Issue Guests who don't have view permissions for the Home Folder cannot view any Web Content when the Article view permissions check enabled option is checked. Environment Liferay 7.1+ Resolution The Home folder...
Users with role Site Member cannot find other users in search results
legacy How To
Issue Users with role Site Member cannot find other users in search results. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution This is the expected behavior. For security reasons, by default...
Configuring your GitHub Repository for Liferay PaaS
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). This article has been replaced...
Deploy a DXP Customization via Command Line (CLI) on Liferay PaaS
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). This article has been replaced by Deploying Changes via the CLI Tool...
How to connect DXP 7.2 to Elasticsearch over SSL/TLS using PKI authentication where native realm is disabled on Elasticsearch
legacy Troubleshooting
Issue Once DXP 7.2 is configured with Elasticsearch 6.x or 7.x over SSL/TLS in the specific scenario where Elasticsearch uses PKI authentication with username-password disabled, NoNodeAvailableException is thrown...
Role Management for Liferay PaaS
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). This article has been replaced by Environment Teams and...