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Order Types
Order Types Orders can be of various types that require different pricing or visibility. For example, a buyer can have stock orders that consist of their restocking purchases. They can also have...
Enabling or Disabling Order Workflows
Enabling or Disabling Order Workflows Order workflows are a channel-specific setting that, if enabled, require the buyer or seller to give internal prior approval for an order before it can be...
Enabling or Disabling Order Workflows for Commerce 2.0 and Earlier Versions
Enabling or Disabling Order Workflows for Commerce 2.0 and Earlier Versions Order workflows are a channel-specific setting that, if enabled, require the buyer or seller to give internal prior...
Order Splitting
Order Splitting Liferay DXP 7.4 U84+/GA84+ Order Splitting divides a customer order into separate orders that suppliers can fulfill independently. The order is split based on the catalog of the...
Orders Menu Reference Guide
Orders Menu Reference Guide You can view and manage orders as an administrator from the Orders menu. To access it, open the Global Menu (Global Menu) → Commerce → Orders. Navigate to the Orders...
Processing an Order
Processing an Order To process an order, you must first accept it. You can accept orders in the Pending status. Shipments are created while orders are processed. To begin processing all orders,...
Orders Menu Reference Guide for Commerce 2.1 and Earlier Versions
Orders Menu Reference Guide for Commerce 2.1 and Earlier Versions Orders can be viewed and managed by an administrator in the Orders menu. To access the Orders menu, navigate to the Control Panel →...
Price on Application
Price on Application Liferay DXP 7.4 U84+/GA84+ If you have expensive or complex products in your catalog, you may not want customers to purchase them without help. If you want support staff to...
Processing an Order for Commerce 2.1 and Earlier Versions
Processing an Order for Commerce 2.1 and Earlier Versions To process an order, you must first accept it. You can accept orders in the Pending status. Shipments are created while orders are...
Creating a Return
Creating a Return Customers can place return requests for completed orders. The Minium and Minium 4.0 accelerators and the Classic Site Initializer have a returns page where they can track their...
Processing an Order for Commerce 2.0 and Earlier Versions
Processing an Order for Commerce 2.0 and Earlier Versions To process an order, you must first accept it. You can accept orders in the Pending status. Shipments are created while orders are...
Adding Reasons for Returns
Adding Reasons for Returns When creating a return request, customers must choose a reason for the return. Open the Global Menu (Global Menu) and navigate to Control Panel → Instance Settings. ...
Creating a Shipment
Creating a Shipment Creating a shipment is integrated with the Orders menu. You can also manage all shipments in the Shipments menu once an order is in the Processing phase. Creating a New...
Creating a Shipment for Commerce 2.0 and Earlier Versions
Creating a Shipment for Commerce 2.0 and Earlier Versions Creating a shipment is integrated with the Orders menu. You can also manage all shipments in the Shipments menu once an order is in the...
Shipments Management Reference Guide
Shipments Management Reference Guide To manage shipments, open the Global Menu (Applications Menu icon) and navigate to Commerce → Shipments. Overview of the shipments page. FieldDescription...
Returns
Returns Liferay DXP 2024.Q4+/Portal GA129+ Liferay provides an out-of-the-box returns feature that allows your customers to return completed orders within Liferay itself. Customers can only return...
Returns Workflow
Returns Workflow When a customer submits a return request, you must go to the Returns application to manage it. It is advised to use the Returns Manager role for this. Open the Global Menu...
Shipments
Shipments You can create Shipments when an order is in the processing stage. A single shipment may contain multiple orders, but the same account must create all the orders contained in the...
Canceling a Shipment
Canceling a Shipment If a buyer cancels an order before shipping it, the seller may cancel the shipment in Liferay. Note that canceling a shipment does not close an order. You can manage an order's...
Subscriptions
Subscriptions Subscriptions are recurring orders managed differently from regular orders. All orders, including subscriptions, are accepted and processed in the Orders Menu. However, after...
Managing Subscriptions for Commerce 2.1 and Earlier Versions
Managing Subscriptions for Commerce 2.1 and Earlier Versions For Commerce 2.1 and below, orders and subscriptions appear in the Control Panel. Open the Control Panel and navigate to Commerce →...
Supplier Account
Supplier Account Liferay DXP 7.4 U84+/GA84+ The Supplier account type has all the features of Liferay accounts: adding and managing addresses, users, organizations, account groups, and roles....
Supplier Role
Supplier Role Liferay DXP 7.4 U84+/GA84+ To enable suppliers to manage their own catalogs and channels, you must add at least one user with the Account Supplier role to a supplier account. These...
Payment Integration Client Extension Reference
Payment Integration Client Extension Reference Payment Integration Client Extension YAML Reference FieldValueDescription keyliferay-sample-commerce-payment-integrationSpecifies the unique key for...
Liferay Commerce Fix Delivery Method
Liferay Commerce Fix Delivery Method Subscription Delivering fixes is one of the essential services included with your Liferay Enterprise Subscription. For Liferay Commerce, we have designed our...
Using the Checkout Step Client Extension
Using the Checkout Step Client Extension Liferay DXP 2024.Q1+/Portal GA112+ You can use a client extension to create a new checkout step. This tutorial uses an example client extension from the...
3.0 Release Notes
3.0 Release Notes Release Highlights Compatibility with Liferay DXP 7.3 Liferay Commerce 3.0 is compatible with the latest version of Liferay DXP. Leverage the new experience management, content...
Activating Liferay Commerce Enterprise
Activating Liferay Commerce Enterprise Starting with Liferay DXP/Portal 7.3, Commerce ships with all Liferay bundles and Docker containers and doesn't require a separate installation. However, the...
Shipping Engine Client Extension Reference
Shipping Engine Client Extension Reference Shipping Engine Client Extension YAML Reference FieldValueDescription keyliferay-sample-commerce-shipping-engineSpecifies the unique key for the shipping...
4.0 Breaking Changes
4.0 Breaking Changes This document presents a chronological list of changes that break existing functionality, APIs, or contracts with third party Liferay Commerce developers or users in Commerce...
Using the Shipping Engine Client Extension
Using the Shipping Engine Client Extension Liferay DXP 2024.Q1+/Portal GA112+ You can use a client extension to add a new shipping engine to Liferay. This client extension from the sample...
Managing Product Status
Managing Product Status When editing products, you can schedule them to expire or unpublish them manually to remove them from your store catalog. Setting Product Expiration Dates Set expiration...
Warehouse Reference Guide
Warehouse Reference Guide To manage warehouses, open the Global Menu (Global Menu) and navigate to Commerce → Warehouses. If you're using Commerce 2.0 or 2.1, the warehouse settings are located...
Order Management
Order Management Use Liferay's order management capabilities to process orders of multiple types from different channels, set up workflows, create shipments for orders, and more.
Using the Products Limit Rule
Using the Products Limit Rule Liferay DXP 2024.Q1+/Portal GA112+ You may want to prevent customers from purchasing products from a specific product group. For instance, a machine manufacturer may...
Approving or Rejecting Orders in Order Workflows
Approving or Rejecting Orders in Order Workflows Order workflows, when enabled, empower the buyer or seller to require internal prior approval for an order before it can be processed. This article...
Approving or Rejecting Orders in Order Workflows Commerce 2.1 and Earlier Versions
Approving or Rejecting Orders in Order Workflows Commerce 2.1 and Earlier Versions Order workflows, when enabled, empower the buyer or seller to require internal prior approval for an order before...
Enabling or Disabling Order Workflows for Commerce 2.1
Enabling or Disabling Order Workflows for Commerce 2.1 Order workflows are a channel-specific setting that, if enabled, require the buyer or seller to give internal prior approval for an order...
Orders
Orders An order starts off in the Open status. After the customer finishes checking out, it transitions into the Pending status. To start processing an order, you must accept a pending order. You...
Order Information
Order Information Administrators can view and edit order information by clicking an order in the Orders menu. There are five tabs: General, Payments, Shipments, Notes, and Emails. General You can...
Order Life Cycle
Order Life Cycle An Order stores data regarding a potential or past transaction. This article provides an overview of the order life cycle from open cart to fulfilled order. This is the latest...
Managing Subscriptions
Managing Subscriptions In Liferay, you can manage orders and subscriptions under the Global Applications menu. Open the Global Applications (Applications Menu icon) menu and navigate to Commerce...
Subscription Administration Reference Guide
Subscription Administration Reference Guide Subscriptions are managed in the Subscriptions menu in the Global Menu. This article describes the various functions and fields available in the...
Subscription Administration Reference Guide for Commerce 2.1 and Earlier Versions
Subscription Administration Reference Guide for Commerce 2.1 and Earlier Versions Subscriptions are managed in the Subscriptions menu in the Control Panel. Navigate to the Control Panel → Commerce...
Suppliers
Suppliers Liferay DXP 7.4 U84+/GA84+ Using Liferay's out-of-the-box supplier account type, you can cater to suppliers and their specific needs. Additionally, you can use the out-of-the-box...
Payment and Delivery Terms
Payment and Delivery Terms Liferay DXP 7.4 U16+/GA16+ Payment Terms Payment Terms govern the terms of a transaction between a buyer and seller. You can specify different Payment Terms for...
Adding Reasons for Refunds
Adding Reasons for Refunds While processing a refund, it is mandatory to select a reason to complete the transaction. Open the Global Menu (Global Menu) and navigate to Control Panel → System...
Payments Reference
Payments Reference The Payments application displays the following information about each payment entry. FieldDescription IDID of the payment or refund TypeSpecifies whether it is a payment or a...
Pricing
Pricing Liferay provides a robust pricing system to fine-tune product prices. You can define multiple price entries for a single product SKU and determine which accounts, account groups, and...
Adding Products to a Price List
Adding Products to a Price List Once you've created a price list, create price entries to add product SKUs to it. These entries are used when determining a product's unit price and override an...
Payment Management
Payment Management Liferay DXP 2024.Q1+/Portal GA112+ Using Liferay's new payment management application you can view online payments in detail and create refunds on them. To access this...
Applying Tax Rates
Applying Tax Rates After adding tax rates to a Tax Category, you can apply them to Channel Products and shipping costs by assigning the Tax Category. Each applicable tax rate is calculated...
Adding Products to a Price List for Commerce 2.1 and Earlier Versions
Adding Products to a Price List for Commerce 2.1 and Earlier Versions Once you have a price list created, you can add products to it. This article describes two ways to add products to a price...
Configuring Taxes
Configuring Taxes Liferay Commerce provides flexible tools to manage taxes across different Products, Channels, and shipping configurations. You can define Tax Categories to group tax rates and use...
Terms and Conditions
Terms and Conditions Liferay supports adding Terms and Conditions to an order through Payment and Delivery Terms. These are conditions upon which the buyer and seller both must agree. Payment Terms...
Refunds
Refunds Liferay's new Payments application supports the creation of refunds for online payments. Once processed, the refund goes back to the original payment method. There are two main steps...
Setting Rates for Tax Calculations
Setting Rates for Tax Calculations Define tax rates in Liferay Commerce using configurable tax engines and assign them to tax categories. You can then apply tax rates to channel products and...
Creating Tax Categories for Commerce 2.1 and Earlier Versions
Creating Tax Categories for Commerce 2.1 and Earlier Versions Liferay Commerce uses tax categories to store and apply tax rates to channel products and shipping costs. Once a tax category is...
Creating Tax Categories
Creating Tax Categories Liferay Commerce uses tax categories to store and apply tax rates to channel products and shipping costs. Once a tax category is created, you can use tax calculation engines...
Installing and Using the Liferay Commerce Connector to Stripe Tax App
Installing and Using the Liferay Commerce Connector to Stripe Tax App Liferay DXP 2025.Q2+ Liferay provides a cloud-based Stripe tax connector app that is based on the Tax Engine Client Extension...