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How to check for errors while mass importing users with batch API?
legacy How To
Issue We are using http://localhost:8080/o/headless-admin-user/v1.0/user-accounts/batch to mass import users. We receive a HTTP code 202 in return indicating that the request is sent and being processed. How to check...
Unable to see the 'SEO' icon in Quarterly Release 2024.Q2
legacy Troubleshooting
Issue According to Configuring XML Sitemaps documentation, users are unable to locate the 'SEO' icon in 2024.Q2 Environment Quarterly Release 2024.Q2 Resolution In order to see the 'SEO' icon, users need to...
Forms API returns default Field Name instead of the Field Reference value
legacy
Issue When making a request using a forms API such as the getFormRecord endpoint, the response returns the default Field Name(e.g. “Text12345”) instead of the newly created field Reference value on a field. Environment DXP 7.3...
After installing the Elasticsearch enterprise license I am not able to find where the JSON file is stored
legacy
Issue I installed the Elasticsearch license via API. After installation, I am not able to find where the JSON file is stored. Environment Liferay DXP 7.4 Resolution When you install the Elasticsearch license using the...
jgroups WARN in the Logs When Starting the Second Node in a Two Node Cluster
legacy Troubleshooting
Issue During restart of a node in a clustered environment, WARN logs are thrown due to jgroup jgroups receive failures are logged as warnings during cluster node startup WARN...
Certificate details of internal load balancer
legacy Troubleshooting
Issue There are few static IPs for private S2S connectivity, over different services like webserver and database. However, for webserver whose static IP is 172.xx.xx.xx, the certificate is updated at the...
Error message: Portal property "session.timeout.auto.extend" was modularized to com.liferay.frontend.js.web as "auto-extend"
legacy Troubleshooting
Issue When starting up Liferay DXP, the following error message is displayed in logs: ERROR [main][VerifyProperties:138] Portal property "session.timeout.auto.extend" was modularized to com.liferay.frontend.js.web as...
Log Directory for Liferay
legacy Troubleshooting
Issue The log folder may become oversized, causing server hang-ups, so how do I configure the logging directory for Liferay? Environment Liferay DXP  7.3 Liferay DXP 7.4 Resolution The following are the steps...
How to migrate from SharePoint to Liferay DXP?
legacy
Issue We would like to migrate a lot of content from SharePoint to Liferay. Are there any Liferay-specific tools, connectors, or utilities available to facilitate this migration process? Environment Liferay DXP...
Security scan detected a "Reference to Windows file path is present in HTML"
legacy Troubleshooting
Issue Our security scan detected a "Reference to Windows file path is present in HTML" in the following URL:...
Spring Boot Client Extension fails with [invalid_token_response] An error occurred while attempting to retrieve the OAuth 2.0
legacy Troubleshooting
Issue We have a Spring Boot extension client that interacts with the Liferay APIs and that makes the OAuth2 challenge via OAuth2AccessToken oAuth2AccessToken =...
Is it possible to use wildcards with virtual hosts?
legacy Troubleshooting
Issue We are using Azure and we set the virtual hosts in the portal-ext.properties with virtual.hosts.valid.hosts with oursite-xxxx.region.azurecontainerapps.io We receive a blank landing page like this because the...
How to reference static assets by URL from a client extension on SaaS?
legacy Troubleshooting
Issue I am trying to use static assets (images) from the test-theme-css client extension that I deployed. When running the project locally, I am able to do this, but on SaaS, the URL does not work. Local URL:...
How to setup custom error page in Nginx webserver
legacy How To
Issue NOTE: Liferay Support does not recommend or endorse specific third-party products over others. The information provided about products not created by Liferay is for reference purposes only, and any...
Liferay logs Timezone
legacy How To
Issue How do change the timezone displayed in the Liferay log files without changing the JVM time zone? Environment Liferay DXP 7.4 [All updates] Liferay Quarterly Release Resolution Get a copy of...
Error message: Portal property "cluster.executor.debug.enabled" was renamed to "cluster.link.debug.enabled"
legacy Troubleshooting
Issue When starting up Liferay DXP, the following error message is displayed in logs: ERROR [main][VerifyProperties:220] Portal property "cluster.executor.debug.enabled" was renamed to "cluster.link.debug.enabled"...
Unable to initialize bundle
legacy Troubleshooting
Issue Tomcat folder is missing after running blade gw initbundle command. Steps to reproduce: 1. blade init -v dxp-7.4-u102 liferay-workspace 2. echo >> liferay-workspace/gradle.properties 3. echo...
NullPointerException when evaluating AuthLoginGroupSettingsUtil.isPromptEnabled
legacy Troubleshooting
Issue The following error is thrown in the logs every once in a while: 2024-07-29 06:55:37.018 ERROR [http-nio-8080-exec-7][CTCollectionPreviewFilter:53] java.lang.NullPointerException...
How to implement Bar Chart in DXP?
legacy How To
Issue How to display dynamic data on bar and graph charts in Liferay DXP? Environment Liferay DXP 7.4 Resolution NOTE: The following resolution requires customization and should only be implemented at the...
Garbage Collection on Java 21
legacy
NOTE: Liferay Support does not recommend or endorse specific third-party products over others. The information provided about products not created by Liferay is for reference purposes only, and any implementation...