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How to interpretate order in event actions like logout.events.post
legacy How To
Issue Imposing an order to event actions that can be defined either in portal-ext.properties or as an OSGi component (using key property) is somehow tricky. Environment Configuring an event action that needs to...
Can't change user's password: Passwords may not be changed under the current password policy.
legacy Troubleshooting
Issue As an administrator, when trying to change a user's password the message "Error: Passwords may not be changed under the current password policy" is shown. Under certain circumstances the message...
Unable to add 'related products' via headless API
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.3 2. Create a site using a 'minium site template'. 3. Invoke the below API using CURL: curl --location --request PATCH...
The first FreeMarker Engine entry in the list cannot be removed by a user interface control
legacy Troubleshooting
Issue FreeMarker Engine interface has 2 variables: 'Restricted classes' and 'Restricted variables'. Open user interface: Control Panel > System Settings> Template Engines > FreeMarker Engine (in DXP 7.4). There is...
How can jQuery be enabled by default without using the Control Panel?
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: How can jQuery be enabled by default without using the Control Panel?, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 67486, title:...
"No primary key column found for XXXXX" on upgrade process
legacy Troubleshooting
Issue During the upgrade process you could see this errors in your upgrade logs: 2021-09-30 14:25:57.235 INFO [main][UpgradeProcess:115] Failed upgrade process com.liferay.portal.upgrade.PortalUpgradeProcess in 8114...
Empty drop down icon is visible in calendar portlet for guest users
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.3 2. Drop the 'Calendar Widget' on a page. 3. Configure the Calendar portlet to disable the RSS subscription. 4. Now, access the page as a guest user. Expected...
Log level of jsonwebservice
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. event...
Using the default locale property/environment variable won't change the language
legacy Troubleshooting
Issue Setting the default language in the portal-ext.properties, with the property company.default.locale=nl_NL or as an environment variable LIFERAY_COMPANY_PERIOD_DEFAULT_PERIOD_LOCALE=nl_NL  doesn't change the...
Dockbar is temporarily unavailable workaround
legacy Troubleshooting
Issue Suddenly, while navigating or performing an action, an error like "Dockbar is temporarily unavailable" appears. Resolution Usually this error, if it doesn't happen consistently, is a consequence of...
User wants to setup a scheduler job, but only with one specific node within the cluster.
legacy How To
Issue User wants a scheduler job to run on only one specific node of the cluster. Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution A cron job can be disabled in a certain node...
Invalid character found in the HTTP protocol
legacy Troubleshooting
Issue The tomcat server is fully started, however for some reason, it's shutting down after some minutes with the below error INFO [http-nio-8080-exec-7] org.apache.coyote.http11.Http11Processor.service...
Scheduled job not failing over when master node goes down
legacy Troubleshooting
Issue You might encounter an issue with your custom scheduled jobs where they are not getting planned if the master node goes down and the new master is elected Environment Liferay DXP 7.0+ Resolution Make sure...
Show Number of Requests in Redirection > 404 URLs Tab
legacy Troubleshooting
Issue When I navigate to Site Administration > Redirection > 404 URLs, all URLs show 0 requests Environment DXP 7.3 Resolution For the 404 URLs Requests counter to track the number of views, View Count must be...
Scheduled publications are always scheduled using the server time zone on 7.1
legacy Troubleshooting
Issue Staging publishes scheduled for the future automatically defaults to server time zone, which does not allow for much flexibility unless one manually re-schedules them. Environment Liferay DXP 7.1 Resolution...
How to redirect a user's browser refresh request to the logout page
legacy
Issue Users should redirect to the Logout page whenever they refresh the page (CTRL+R) or attempt to reload the page from anywhere in the application. Environment Liferay DXP 7.2 Resolution There is no portal...
How to clear only a specific OSGi module directory from osgi/state/
legacy How To
Issue Is it possible to clear only the data from a specific module in osgi/state/ instead of clearing the whole directory? Environment Liferay DXP 7.0+ Resolution Imagine we want to clear the data of module...
I cannot save Instance Settings after changing the default web ID
legacy Troubleshooting
Issue I added the following property to the portal-ext.properties file: # # This sets the default web ID. Omniadmin users must belong to the company # with this web ID. # # Env:...
Web Content Display Widgets all Display the Same Content after Upgrading
legacy Troubleshooting
Issue When upgrading from 7.2 to 7.4, importing a .LAR file results in the web content display widgets all displaying the same content. Additionally, updating any one of the web content display widgets causes the...
ClassNotFoundException when using DynamicQueryFactoryUtil.forClass
legacy Troubleshooting
Issue When trying to using Dynamic Queries there can be ClassNotFoundException errors if the DynamicQuery is obtained using the method DynamicQueryFactoryUtil.forClass. Environment Liferay DXP 7.0+ Resolution To...