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Difference between "Settings" and "Advanced" permissions
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Can't select a video for the video fragment
legacy Troubleshooting
Issue I have created a fragment where I should be able to embed videos, following the documentation When I try to select a video in that fragment, an error message says: Please enter a file with a valid...
Error 500:INTERNAL_SERVER_ERROR, undefined is displayed
legacy Troubleshooting
Issue When using the fields Author, Modified Date, or Created Date as Default Sort in a View, an error message is displayed on the Object list view. Steps to Reproduce: 1) Navigate to Menu > Control Panel > Object...
Is the number of Form Fields are limited?
legacy Troubleshooting
Issue We have a form that contains 50 fields we have managed to add 24 fields across 9 pages. Now when we try to add the 25th and hit save, the page is loading and is taking us back to the list of forms....
Getting NullPointerException in LocalizationImpl class during upgrade
legacy Troubleshooting
Issue The following error appears during the upgrade from Liferay Portal 6.2 to Liferay DXP 7.4. 2022-08-24 06:06:09.974 ERROR [main][LocalizationImpl:896] null java.lang.NullPointerException: null at...
Allow schedule web content to be visible on the staging site
legacy
Issue Users should schedule web content to be visible on Staging. When they set a display date for web content, it does not appear in either the Live or Staging sites until that date is reached. However, in order...
Marketplace Doesn't Update Through the Portal
legacy Troubleshooting
Issue This occurs when trying to update the Marketplace through the portal when using Liferay DXP 7.0 GA1 (de-92). The Marketplace asks for an update, but when clicking on the update button, it does not do...
LAR File Auto Deployment
legacy
Issue Is there any way to programmatically load LAR files out of the box? Environment All Liferay Versions Resolution At this time there is no out-of-the-box method for auto-deploying LAR files. LAR files cannot be...
Can't display other site's articles in the Web Content Display
legacy
Issue We could add other sites as scope in the Web Content Display portlet in DXP 7.3 and below, so we could display articles from sites other than the current one That option is now gone in DXP 7.4, so...
User Last Login Date Not Updating
legacy Troubleshooting
Issue We're observing that our user's loginDate and lastLoginDate are not updating correctly in the user table.   Environment DXP 7.1 DXP 7.2 DXP 7.3  Resolution 1) Set the following portal-ext property:    ...
Single Approver Workflow is not updated
legacy Troubleshooting
Issue Single Approver is not updated when the User language is not English Steps to Reproduce: 1) Navigate to User Menu > Account Settings 2) Change user language to Deutsch (Deutschland) 3) Navigate to Open Menu >...
No fragment link is shown on pages
legacy Troubleshooting
Issue Fragment editable links only work by default in English Steps to reproduce: 1. Start Liferay DXP-7.4-u22 2. Edit the home page 3. Add language selector to the page 4. Click on the Heading fragment on the home...
Automated backup failure due to Error 408 (Request Timeout)
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have identified an incident where a backup failure may occur on...
A "processAction method not implemented" error is shown in the log
legacy Troubleshooting
Issue Many processAction method not implemented errors are thrown in the server log: ERROR [http-nio-8080-exec-1][PortletServlet:117] null javax.portlet.PortletException: javax.portlet.PortletException: processAction...
Method "themeDisplay.getScopeGroupId()" executed within a Widget Page Template does not retrieve the site's groupId
legacy Troubleshooting
Issue Given a Widget Page Template, when we use the themeDisplay.getScopeGroupId() method from a Freemarker template to try to retrieve the groupId from the original site, a different groupId will be retrieved. Would...
Can user preview web contents before publishing?
legacy How To
Issue Is there a way a CMS Author can preview web content before publishing it to production? Environment Liferay DXP 7.4 Resolution The preview feature is inside the action (3 dots) menu of the web content list. Steps to...
How to enable "Require strangers to verify their email address?" only for new users
legacy How To
Issue I need to enable the option "Require strangers to verify their email address?" in the Instance Settings. However, when I perform this configuration, the functionality is activated for all users, including...
How does the fragment caching work?
legacy
Issue When using fragments, does the cache on content update perform a proper flush? How does fragment caching work in general? Environment DXP 7.3 Resolution If we have a dynamic fragment, and if caching is turned on,...
How to restrict Access to a specific Site
legacy How To
Issue How do I to restrict access to a particular site for certain Users in the Liferay platform? Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution You can restrict access to a specific site by changing the...
Today's events are only visible under the Last 24 hours filter
legacy
Issue On various tabs, such as on the Known Individuals' overview tab, the Individual Events statistics chart does not display the events of the current day if the filter is set to Last 7 days or Last 30 days, Last 90...