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Commerce - Users with membership to the same account cannot view each other's orders
legacy Troubleshooting
Issue I can't view an order made by another member of the same account Sample scenario: ---------------------------------------------- Setup 1 Minium Site (Title: MiniumABC) 1 Account (Title: AccountABC) 2 Users...
Admin is not able to see any user in droplist to whom the task can be assigned
legacy Troubleshooting
Issue After applying a 'Single Approval Workflow' on web content. The admin user is not able to assign any task to any other user as the droplist becomes disabled. Environment Liferay DXP 7.2  Resolution A 'Regular...
Adaptive Media does not show errors in logs
legacy Troubleshooting
Issue Adaptive Media cannot process some images, but the only info about these errors is found in the UI alone, as shown in the image below. No related errors can be found in the logs. Environment Liferay...
The source code format is misaligned in the AlloyEditor
legacy Troubleshooting
Issue When updating the DXP 7.1 instance patch level from de-17 to de-20, the code view shows the misaligned format of the tags in the editor of the web content. To format it again, every time while editing the code,...
Broken Document Links in Search Results
legacy Troubleshooting
Issue Clicking on a link to a document in Search Results leads to a /null page and error: Environment Liferay DXP 7.0 Liferay DXP 7.1 Resolution This behavior is reported and fixed in LPS-93120. The fix has been released...
"Submit for Publication" button is inactive after a workflow task is rejected
legacy How To
Issue Using the Single Approver Workflow, if a content reviewer rejects the submission, we cannot resubmit after editing it, because the "Submit for Publication" button is inactive and cannot be clicked....
How to configure liferay to invoke web services with Digest Auth
legacy How To
Issue How to configure Liferay to invoke web services with Digest Auth and use it in a client. As example we'll use POSTMAN Environment Liferay DXP 7.1+ Resolution As example, we are going to configure the access to...
IKEv1 IPSec VPN Deprecation
legacy
Introduction A group of researchers has found vulnerabilities in implementations of the Internet Key Exchange version 1 (IKEv1) protocol in firewalls and other networking applications...
Restricting the search result
legacy
Issue After uploading a video with extension mp4 and web content, with the same name. Now when searching with the name, the results show both the mp4 video and the web content. However, it should show only Web content...
OpenID Connect does not work with Azure AD B2C
legacy Troubleshooting
Please note that this Fast Track applies to versions before our Quarterly Release 2024.Q1. From Quarterly Release 2024.Q1 on, this function is enabled as described in LPD-9397. Please...
Drag & Drop zone is missing when uploading a image in web content
legacy
Issue After installing DXP 7.1 FP18, the Drag & Drop zone is missing when uploading a image in web content.  Steps to reproduce: Add a new web content structure with image field. Add a template for the structure created. Add...
Field value is not shown in Web Content if the Structure field is configured as non-localizable
legacy Troubleshooting
Issue When creating a Structure (Content & Data > Web Content > Structures) and configuring a field as non-localizable, the value defined in the Web Content created from that structure is not shown. Environment...
SSLHandshakeException handshake_failure after updating Liferay Workspace
legacy Troubleshooting
Issue SSLHandshakeException handshake_failure is thrown after updating the Liferay Workspace version, as shown below: javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure at...
"Error on rename of" tables during upgrade when using Windows 10 and MySQL
legacy Troubleshooting
Issue When performing a Liferay upgrade, the process stops and you find the following error in the log: 2021-05-06 08:49:36.319 INFO [main][UpgradeProcess:115] Failed upgrade process...
Unable to add new web content folder when characters blacklist is empty
legacy Troubleshooting
Issue When the Characters Blacklist is empty in either of these locations: Control Panel>Configuration>Instance Settings>Web Content Control Panel>Configuration>System Settings>Web Content>Virtual Instance...
Cleaning Data in Embedded Elasticsearch 7
legacy Troubleshooting
Issue When starting up Liferay DXP 7.3 with a clean database, I'm encountering a Red Health status for my embedded Elasticsearch server: 2021-04-08 18:27:44.067 ERROR [main][ElasticsearchEngineConfigurator:93] bundle...
Using LMDD with Browser Mobile Emulators
legacy Troubleshooting
Issue I'm seeing that the LMDD does not always properly detect a mobile device if I'm using a browser mobile emulator.  In this example, the LMDD app was set up to display mobile device information using the Device...
Is it possible to modify only a single instance of a service?
legacy
Issue I have multiple instances running of the same service. Is it possible to deploy changes (different configuration or jar files) to just one of the containers instead of applying them to all instances?...
When granting the "View" permission only for "Forms" and "Documents and Media" to a Role, the Users with this Role is able to see the "Add" button and can add assets in "Forms" and "Documents and Media"
legacy
Issue When granting the "View" permission only (as below) for "Forms" and "Documents and Media" to a Role, the Users with this Role is able to see the "Add" button and can add things in "Forms" and "Documents and Media"...
FreeHTML - shows text undefined when clicking on it's preview
legacy Troubleshooting
Issue Steps to reproduce: Create a content page and drag the Free HTML component on it from the default fragments list. Edit some text Then click in the preview on the right. It will show text undefined. Again making...