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Designing and Displaying Reusable Navigation Menus
How To
Introduction This recipe guides you through the basic steps to build a multi-step form. Prerequisites Liferay DXP environment An object definition with fields A user who has access and control to create and manage objects,...
Liferay IDE: Resolving 'Unable to make field private' errors with JDK 21
Troubleshooting
Issue I'm encountering java.lang.reflect.InaccessibleObjectException: Unable to make field private ... accessible errors when starting Liferay from the Liferay IDE plugin within the Eclipse IDE with JDK 21....
The "Menu Display" text appears in the Navigation Menu widget
Troubleshooting
Issue After a failed login attempt, the navigation menu's display text appears above the menu itself. Steps to reproduce: Create a site. Create a login page and deploy the sign-in widget. Create a navigation...
Can Layouts Be Dynamically Assigned to Object Entries Based on Experience (e.g., User Role)?
Issue I’ve created an Object named TestObject and added two layouts: Test Layout 1 and Test Layout 2 in the Site Builder → Pages section. Behavior observed: If no layout is marked as default, the system uses the...
CKEditor Customizations Not Applying to Translations or Forms
Troubleshooting
Issue Customizations made to CKEditor using an `EditorConfigContributor` are only applying to the editor when editing Web Content, but not in the editor for translations (accessed through Control Panel...
Freemarker templates escape HTML content in Text fields after migrating from Liferay DXP 7.3 to 2025.Q1
Troubleshooting
Issue After migrating from Liferay DXP 7.3 to 2025.Q1, HTML content within web content "Text" fields is no longer interpreted by Freemarker templates using ${field.getData()}. It is displayed as...
How to Configure PaaS to Push Metrics to Dynatrace Account
How To
Issue What is the correct way to configure our new PaaS environment to push metrics to a Dynatrace account? Environment DXP 7.4 Resolution Set the following environment variables in LCP.json ...
Content lost when changing language during creation
Troubleshooting
Issue When creating content, such as a calendar event or filling a form, changing the language during the process can cause the loss of all entered information. This can happen if another browser window or tab is open...
Translatable fields display empty after deleting field translation instead default translation
Troubleshooting
Issue When adding content to a translatable field in a structure and subsequently deleting the content in a secondary language, the field displays as empty in that specific language instead of falling...
Discrepancy in Batch Behavior: headless-commerce-admin-account vs. headless-admin-user
legacy How To
Issue We’ve encountered a discrepancy in how batch operations work for Accounts between the headless-commerce-admin-account API (now deprecated) and the newer headless-admin-user API. Previous Behavior...
Changes to Content Page Template Not Propagated to Pages
Issue After creating a Content Page Template and then creating pages based on that template, any subsequent changes and publishing of the template do not reflect on the pages using the template.   Environment...
How can I disable the Commerce Wish List creation
How To
Issue I have an issue with the commerce wish list table in the database. The table has lots of entries and it is growing more, even though we do not use the wish list feature. I would like to remove these entries and...
Client Extension Build Fails Due to Unresolved Dependency
legacy Troubleshooting
Issue When building a Client Extension of type jsImportMapsEntry, the build fails if the Client Extension depends on another Client Extension, because the build cannot resolve the dependency. Environment Liferay DXP...
Implementing strict rules for virtual hosts and friendly URLs
legacy Troubleshooting
Issue Having the different URLs for the same content could potentially impact SEO by affecting how pages are indexed. Even when a virtual host is defined for a site, it is possible to access that site...
Tomcat's vulnerability CVE-2023-44487
legacy
Issue Is DXP 7.4 affected by Tomcat's Rapid Reset CVE-2023-44487? Environment Liferay DXP 7.4 Resolution If user is not using Tomcat with DXP, then it is not affected by “Tomcat's Rapid Reset CVE-2023-44487”. If...
If Form entries are saved into an Object, email notification about Form submission is not sent
legacy Troubleshooting
Issue We have created an Object and a Form. We save Form entries into the Object. When a Guest user submits the form, the notification is not sent out. We are getting the following error in the logs: ERROR...
How to Determine if JUnit is installed on Liferay Cloud
legacy How To
Issue How to determine if JUnit is installed on Liferay Cloud? How do users install JUnit on Liferay Cloud and integrate it with Jenkins? Environment Liferay Cloud Resolution JUnit is pre-installed on Liferay...
Is Liferay vulnerable to CVE-2024-38819: SpringFramework (spring-core-5.3.39)?
legacy
Issue CVE-2024-38819: Path traversal vulnerability in functional web frameworks (2nd report) is related to the usage of WebMvc.jar. Is Liferay vulnerable to this vulnerability? Environment Liferay DXP 7.3...
How to clear the data folder of Glowroot in Liferay PaaS
legacy How To
Issue How to clear the data folder of Glowroot in Liferay PaaS. Environment Liferay DXP 7.4 Liferay PaaS Resolution To clear the data folder through the Glowroot UI. Follow the below steps: 1. Visit the site and...
Automated download of PaaS backups
legacy How To
Issue we want to set up an automated download of the DXP-cloud-backup. To connect to the server we have to run the following procedure: - lcp auth token  - lcp remote - lcp shell Please can you help us finding the required...
400 Bad Response When Filtering Using the API on Custom Fields
legacy Troubleshooting
Issue When filtering using the API on a custom field of type "long integer" (for example: customID eq '123'), I get a bad request response; but when I use the same syntax on an out-of-the-box field with type "long...
I cannot disable the execution of Groovy scripts in Server Administration
legacy How To
Issue Despite disabling Groovy scripting in System Settings > Security section > Script Management, Administrators are still able to execute Groovy scripts in the Server Administration > Script tab. Environment...
"Current license is non-compliant for [security]" error is shown in the log
legacy Troubleshooting
Issue We tried to restart the Liferay server but the server is not able to start properly, there is an error in the log: ERROR [localhost-1][com_liferay_portal_search:103]...
Users are redirected to home page on SAML sign-in in a clustered environment
legacy Troubleshooting
Issue Users are sometimes redirected to the home page on login rather than their page of entry. The environment is clustered with SAML authentication, and the property auth.forward.by.last.path is set to true....
Author information that is displayed in the forum posts
legacy How To
Issue When users send messages or create threads in the discussion forum, certain information about them (name + surname) is displayed. This article covers the need to change this behavior through a customization and...
JavaScript URLs are not updating when Staging is enabled
legacy How To
Issue With staging enabled, JavaScript URLs, referencing content in Documents and Media, are not updating when a page is published from Staging to Live For example: JS URL on Staging:...
View Count on Display Page not updated in index
legacy Troubleshooting
Issue The values viewCount or viewCount_sortable are not being updated when users visit content displayed on a Display Page. However, the values are correctly updated in the ViewCountEntry table....
How to send Form submission notification for Guest user
legacy How To
Issue Form submission notifications usually are meant to be sent to already created users. Is there a way to send form submission notifications for a Guest user? Environment Liferay DXP 7.4+ Resolution Yes,...
Re-enabling CCR, errors appear indicating that an open index with the same name already existed
legacy Troubleshooting
Issue In a CCR scenario where the leader cluster is down and the system continues operating by reading and writing to the follower after disabling CCR, an HTTP/1.1 500 Internal Server Error occurs when attempting...
How to add application/ld+json in specific page
legacy How To
Issue The user wants to add an application/Id+json script on a specific page. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Create a fragment from Design -> Fragments Paste the below script, just for...
Elasticsearch is not starting up receiving NoNodeAvailableException and JNA native support exception
legacy Troubleshooting
Issue Elasticsearch is not running properly, receiving the below errors: ERROR [liferay/search_writer/SYSTEM_ENGINE-371][ElasticsearchIndexWriter:143] java.lang.RuntimeException:...
Typing delay when editing fields in articles with too many fields
Troubleshooting
Issue I have a web content structure with multiple fields. When I create a web content from the structure, and add several fields (more than 100 entries), I experience delay while typing on the field and JS errors...
How to have multiple Jenkins account in Liferay PaaS
legacy
Issue Is there any possibility of having multiple Jenkins accounts for the build process and deployment in the environment so that would be able to track who initiated the Jenkins build or who started the build?...
CKEditor Upgrade to version 5
legacy
Issue I would like to inquire about the status of CKEditor in Liferay, specifically, if there is a plan to upgrade CKEditor to version 5 in an upcoming release of Liferay? Environment Liferay DXP 7.3 Liferay DXP...
PortletPreferenceValue for Announcements widget does not change for content pages when upgrading from Liferay 7.2 to 7.4
legacy Troubleshooting
Issue When upgrading from Liferay 7.2 to 7.4, the settings stored in the PortletPreferenceValue for the out-of-the-box Announcements widget does not change post-upgrade. The issue specifically affects content pages...
"The server could not start in 900 seconds" error occurs when starting server in Liferay Developer Studio
legacy Troubleshooting
Issue Liferay server crashes when running under Liferay Developer Studio for 15 minutes, reporting the following error dialog: The server could not start in 900 seconds. Environment Liferay...
Understanding the 'Viewable by' dropdown and Download permission for file uploads in DL
legacy
Issue How do the 'Viewable by' dropdown and Download permission work when uploading files to the Document Library? Environment 7.4 U76 - 2024.Q4 Resolution 'View' permission → 'View' and 'Download' permissions The...
How to filter web content by structure field with headless APIs
legacy How To
Issue Create a custom structure and use a headless API to filter web content based on specific fields within that structure Environment Quarterly Releases DXP 7.4 DXP 7.3 Resolution The following...
Enabling real-time antivirus scanning without asynchronous background scans
legacy How To
Issue We would like to enable real-time antivirus scanning for uploaded files but disable asynchronous background scanning of the document library. The issue arises because: Enabling...
Segments created in Analytics Cloud are scoped globally
legacy
Issue When Segments are created in the Analytics Cloud console under a certain property associated with a specific site, the segment shows up on all sites in the connected instance and are scoped globally. This is in...