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Why is the User-ID counter decreasing in a cluster system?
Issue At new user creation the User-ID counter is decreasing in a cluster system. This can be a problem when using Service Builder. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution   Shutdown your system and add the new properly to...
If you change the screen name in the API, the My Dashboard URL is not changed.
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue API(UserLocalServiceUtil.updateUser()) If you change the screen name in,...
How can I get an upgrade tool for JBoss setup?
Issue While upgrading, and using the JBoss EAP 7.4 app server, users need the steps to complete the DB upgrade. Users have access to the upgrade tool in bundled Tomcat, but not in the JBOSS setup. Environment Liferay DXP 7.4 Resolution Liferay has an option called "Admin tools" [select...
Custom service does not work using API JSON
Issue We developed a custom service using service builder. The service method receives a string as parameter. We access it through JSON API. When the string length is short (some hundred of kilobytes), the service works correctly. But when the string length is longer (some megabytes...
How do I change Tomcat's temp folder path to another?
Issue How can the Tomcat temp folder path be changed to a different path? Environment Liferay DXP 7.3 Resolution In order to configure Tomcat to use a different temp directory, users must first understand the java.io.tmpdir parameter value, which is currently set to$CATALINA BASE/tempin...
When to Start Checking Web Content when Reservation Submission is Made
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. event When creating web content, you can enter a "future date and time" to...
Web Content does not appear in Web Content Display after upgrade
Issue After upgrading Liferay from an older version to a newer version, web content that was created with the older version is not showing up in the Web Content Display Widget as an option to be selected.   Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4  ...
ClassNotFoundException when deploying a custom WAR portlet module in the folder deploy
Issue Errors like the following one appear when deploying a custom WAR module in the deploy folder: ERROR [fileinstall-directory-watcher][HotDeployImpl:213] com.liferay.portal.kernel.deploy.hot.HotDeployException: Error registering portlets for my-portlet...
Elements are Missing from my JDBC_Ping Clustered Environment
Issue Elements are missing from my JDBC_Ping clustered environment, and I'm seeing Unsupported template manager ftl errors in the logs. When I disable clustering, the elements are all present. Environment DXP 7.2 Resolution It may be that the nodes are unable to detect each other over...
Is using MySQL 5.6 with collation CHARACTER SET utf8mb3 recommended?
Issue Using Liferay 7.0 with MySQL 5.6 with collation CHARACTER SET utf8mb3 has certain limitations.  Environment Liferay 7.0 Resolution By default, Liferay creates database tables in MySQL 5.6 with utf8mb3 (limited to only characters that have at most 3 bytes in your UTF-8...
Database registration value for the custom field:checkbox
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue When I set a "value", the defined value is displayed next to the checkbox...
Is there an API to change resource permissions?
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Environment Is there an API to change resource permissions? Environment DXP...
sun.reflect.Reflection.getCallerClass Warning message during portal startup
Issue You might encounter the following error message during portal startup if you use Java 11: WARNING: sun.reflect.Reflection.getCallerClass is not supported. This will impact performance. Environment DXP 7.0+  Resolution This warning message can be ignored and will be fixed in...
Redirect URL not working in DXP 7.4
Issue Redirect URL is not working in DXP 7.4 Back Button doesn't work in a DXP 7.4 environment with redirects configured. Environment DXP 7.4 Resolution redirect.url.security.modehas been removed in DXP 7.4 from portal-ext.properties and can be configured in the UI or via...
module.framework.system.packages.extra Moved From portal.properties to system.properties
Issue After attempting an upgrade to DXP 7.4 Update 49 we are experiencing issues that suggest the below property may have been deprecated or moved. module.framework.system.packages.extra=/ Environment DXP 7.4 Update 49+ Resolution The above mentioned property was in fact moved in Update...
NullPointerException in com.liferay.layout.page.template.service when upgrading from 7.0
Issue Following error appears when upgrading from 7.0 to 7.4 if page template has no name: Caused by: java.lang.NullPointerException at...
TemplatePortletPreferences.reset() is not available
Issue A Web Content Template from previous versions with the following code is rendered: <#assign journalArticlePreferencesMap = {   "portletSetupPortletDecoratorId": "barebone",   "groupId": "54321",   "articleId": "12345"   }/> <#assign journalArticlePreferences =...
Unable to sync callable error during upgrade
Issue You might encounter the following error during your upgrade attempt: ERROR [main][DependencyManagerSyncImpl:54] Unable to sync callable java.lang.NullPointerException: null   at...
Installing hotfix on weblogic server
Issue How to install the hotfix on weblogic server Environment Liferay DXP 7.0 - 7.4 Resolution Although this documentation explains Setting Up the Patching Tool in Weblogic, here are the easy steps Check theliferay.homefromportal-setup-wizard.propertiesand unzip the latest patching tool...
P_AUTH is ignored when using JSONWS API
Issue When using JSONWS API with the P_AUTH parameter instead of credentials (email/password), the response is HTTP code 403: Forbidden. Environment Liferay DXP (any version) Resolution According to our documentation, "This authentication token is associated with your browser session and...

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