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Document and Media Storage Breakdown on cloud shell
legacy Troubleshooting
Issue There is an issue with the breakdown of document_library storage. In certain cases, document media occupies a larger amount of space, causing the cloud shell to become unresponsive and consume excessive CPU...
Check plan MALUs (Monthly Active Logged in Users) in Liferay SaaS
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue A client of Liferay SaaS needs to check the metrics for MALUs...
Is it possible to search web content using wildcards or a 'contains' clause?
legacy Troubleshooting
Issue Entering keywords in the search bar can only search for the Web Content at the beginning of the keyword. For example, if there’s a web content named “Text_name”, the users can find the web content typing “text”...
How to choose a default layout template
legacy How To
Issue We wonder if it is possible to configure a default layout to be chosen when a new widget  page is being created. Normally we do not use OOTB Liferay layouts, using our own developments instead (the red ones)....
Accessing Sitemap of a Child Site
legacy
Issue Is the sitemap of a child site separate from the parent site? How to access the sitemap of the child site? Environment Liferay DXP 7.4 Resolution A child site is similar to a parent site, they help to...
Listing URL-s from Sitemap.xml
legacy How To
Issue Does Liferay have any tools or scripts which will allow us to get a list of all the URLs which are included in the full site map? Additional Information Change the Sitemap format in Liferay DXP: By default, the...
Remove the Site Name and Portal Name from the Browser Title
legacy Troubleshooting
Issue While hovering the mouse on a browser tab of any page, it displays the "Page Name - Site Name - Portal Name". How to remove the Portal Name part from it? Environment Liferay DXP 7.4 Resolution Create the...
HTTP Security Headers Missing on 404 pages
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue While adding the below security headers in nginx.conf file...
Issue with the custom friendly url of blogs
legacy Troubleshooting
Issue The custom-friendly URL of the blog gets changed when it is published to Live from Staging. Steps to reproduce: 1. Connect the Mysql or any database with Liferay DXP 7.1 fix-pack-dxp-15-7110. 2. Once...
Deprecated liferay-ui:logo-selector taglib replacement for custom favicon integration
legacy
Issue In this article we will discuss the deprecation of liferay-ui:logo-selector which was introduced with Liferay DXP 7.4 as a part of LPS-202768. Several features have been migrated to liferay-frontend:logo-selector,...
Hebrew(Israel) is replaced with English(United States) in Localization Settings
legacy Troubleshooting
Issue When I add Hebrew(Israel) from the Available List to the Current List in the Localization settings, it is replaced with English(United States) in the Current Language List.  Environment Liferay 2024Q2 with...
Liferay Cloud Alert Emails
legacy
Issue I want to know all the type of email alerts sent by Liferay Cloud. What are the different kinds of real-time alerts I can receive from DXP Cloud? Environment DXP Cloud: Liferay PaaS, Liferay SaaS Resolution...
Requesters are not included in Support ticket update emails
legacy
Issue Notification emails for Support tickets are not going to users who are working on a Support ticket. Support ticket emails are not bent sent to the primary member working on the ticket. Environment Liferay Help...
Configuring an external Web Application Firewall (Akamai) in PaaS
legacy
Issue How to configure an external Web Application Firewall (Akamai) in PaaS? Environment Liferay DXP 7.4 Resolution Configuration of the external Web Application Firewall (Akamai) with Liferay Cloud comes...
Storage details are not available in plans and usage page
legacy Troubleshooting
Issue When we try to check storage usage for the Cloud project under Plans and Usage, we do not receive any information in the storage section. Environment PaaS, SaaS Resolution Storage use details are not...
Is there an Analytics Cloud API that can delete a specific user?
legacy
Issue Is there any API which can get called in Liferay Analytics Cloud to delete a specific user? Environment Analytics Cloud Resolution The following article: APIs describes that you can only query data, currently...
Upgrade Bootstrap version from 4.x.x to 5.x.x
legacy
Issue When can we expect the support for Bootstrap 5.3.3 in the Liferay? Environment Liferay DXP [all versions] Resolution From DXP 7.4, Liferay no longer use or support jQuery-based plugins that include Bootstrap....
Error during file indexing: ClassNotFoundException: org.bouncycastle.asn1.ASN1Encodable
legacy Troubleshooting
Issue When indexing files, the process fails (terminates abruptly) and the following information is printed in the logs: org.bouncycastle.asn1.ASN1Encodable cannot be found by...
globalThis.process?.argv object contains an array set
legacy How To
Issue The globalThis.process?.argv object contains an array set in DXP 7.3, but in the latest release 2024.Q2.6, this is null or undefined.  Environment Liferay DXP [all versions] Resolution In this scenario,...
Facing UI error in the AI creator when adding the API key
legacy Troubleshooting
Issue AI creator is not working; it is showing the UI error when adding the API key to the Liferay instance. Steps to reproduce: 1. Start the server. 2. Navigate to the Global Menu → Control Panel tab → Instance...