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WCAG Accessibility issue on the <@liferay_ui["quick-access"]> taglib
legacy Troubleshooting
Issue (WCAG) accessibility issue on the <@liferay_ui["quick-access"]> taglib. Steps to reproduce: 1. Start Liferay 7.2 dxp-8 server, log in as Admin on Chrome browser. 2. Create a new dummy theme with Theme...
Unable to create role with edit/update/delete permissions on all widget's application display templates
legacy Troubleshooting
Issue If you want to manage permissions on all widget's templates / adt's you can use a general Administrator role or a specific custom role. With the current implementation users having the custom role will only be...
AssetEntryUsage entries are not automatically generated during lar importing
legacy
Issue We observed that after importing a full site export (pages + web contents), there are not any entries for AssetEntryUsage in database. We checked it with our own groovy script. Our problem is that we have...
Problems migrating component from AUI to Clay
legacy How To
Issue Migrating components from AUI to CLAY, there are some features that cannot be directly adapted. Sometimes, these problems in the migration bring features requests or functionality questions regarding CLAY...
Users can access the Control Menu from DXP 7.3
legacy
Issue On DXP 7.2, the Control Menu was not visible for Users and Power Users, but from DXP 7.3 it is. But since they don't have any permissions, the Control Menu seems to be empty. Environment DXP 7.3+ Resolution...
Mouse scrolling is not working while adding and dragging a new portlet from the sidebar from DXP 7.3
legacy Troubleshooting
Issue On larger widget pages, positioning a portlet while adding it from the sidebar by dragging can be uncomfortable from DXP 7.3 as mouse scrolling is no longer working. Environment Liferay DXP 7.3 Liferay DXP...
I cannot reuse a friendly URL that has already been used by another page
legacy Troubleshooting
Issue We are experiencing an issue where it is not possible to reuse friendly URLs that have already been used by another page and are no longer in use. I get the following error message: Error: The friendly URL is...
Backup in non-production environment
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to configure backup in a non-production...
Are there Blade templates available for custom Web Content structure fields?
legacy How To
Issue Is it possible to use a Blade template to create a personalized Field for a Web Content structure? Environment Liferay DXP 7.0, 7.1, 7.2, 7.3, 7.4 Resolution For Liferay DXP 7.3 and lower versions, there is...
Global site DDMs are not exported
legacy Troubleshooting
Issue We have some DDMs defined in Global site. In a second site (Site A), we define some DDLs that use those DDMs from Global site. We export the Site A DDLs. When we try to import them in a third site (Site B),...
Publication fails caused by "No User exists"
legacy Troubleshooting
Issue Publishing a Widget Page Template from Staging to Live will fail if the user who created it no longer exists. The following stack trace is seen in the logs: Caused by:...
Integrate Okta with Liferay DXP using OpenID Connect
How To
Introduction This recipe guides you through the steps to integrate Okta, your Identity Provider (IdP), with your Liferay environment using OpenID Connect. Prerequisites Okta Dev account Liferay DXP environment Administrative...
Designing and Displaying Reusable Navigation Menus
How To
Introduction This recipe guides you through the basic steps to build a multi-step form. Prerequisites Liferay DXP environment An object definition with fields A user who has access and control to create and manage objects,...
Data Sets are not working after upgrading to 2025.q1.4-lts where the feature is released
Troubleshooting
Issue I upgraded from 2024.q4.7 to 2025.q1.4-lts. After the upgrade, we encountered issues with Data Sets. In 2024.q4.7 I was using datasets as beta but as in 2025.q1.4 its released. I have enabled Root Objects and...
Liferay IDE: Resolving 'Unable to make field private' errors with JDK 21
Troubleshooting
Issue I'm encountering java.lang.reflect.InaccessibleObjectException: Unable to make field private ... accessible errors when starting Liferay from the Liferay IDE plugin within the Eclipse IDE with JDK 21....
CKEditor Customizations Not Applying to Translations or Forms
Troubleshooting
Issue Customizations made to CKEditor using an `EditorConfigContributor` are only applying to the editor when editing Web Content, but not in the editor for translations (accessed through Control Panel...
Freemarker templates escape HTML content in Text fields after migrating from Liferay DXP 7.3 to 2025.Q1
Troubleshooting
Issue After migrating from Liferay DXP 7.3 to 2025.Q1, HTML content within web content "Text" fields is no longer interpreted by Freemarker templates using ${field.getData()}. It is displayed as...
How to Configure PaaS to Push Metrics to Dynatrace Account
How To
Issue What is the correct way to configure our new PaaS environment to push metrics to a Dynatrace account? Environment DXP 7.4 Resolution Set the following environment variables in LCP.json ...
Finding your Liferay Cloud location via egress IP address
How To
Issue The ingress IP address of our Liferay Cloud instance shows a different location than expected.   Environment Liferay PaaS   Resolution The ingress IP address does not reflect the actual location of the specific...
The "Menu Display" text appears in the Navigation Menu widget
Troubleshooting
Issue After a failed login attempt, the navigation menu's display text appears above the menu itself. Steps to reproduce: Create a site. Create a login page and deploy the sign-in widget. Create a navigation...
Content lost when changing language during creation
Troubleshooting
Issue When creating content, such as a calendar event or filling a form, changing the language during the process can cause the loss of all entered information. This can happen if another browser window or tab is open...
Translatable fields display empty after deleting field translation instead default translation
Troubleshooting
Issue When adding content to a translatable field in a structure and subsequently deleting the content in a secondary language, the field displays as empty in that specific language instead of falling...
How to deploy a custom JAR to the shielded-container-lib directory in my PaaS Environment
How To
Issue I would like to know how to deploy a custom JAR to the shielded-container-lib directory of Tomcat in my PaaS environment. Environment Liferay PaaS Resolution Follow these steps: In your Liferay Workspace,...
Liferay and CVE-2025-24813
legacy
Issue Does Liferay DXP have the vulnerability CVE-2025-24813? Environment Liferay DXP Quarterly Releases 2025.Q1 Resolution Liferay bundles and docker images are not affected due to the attribute...
Can Layouts Be Dynamically Assigned to Object Entries Based on Experience (e.g., User Role)?
Issue I’ve created an Object named TestObject and added two layouts: Test Layout 1 and Test Layout 2 in the Site Builder → Pages section. Behavior observed: If no layout is marked as default, the system uses the...
Discrepancy in Batch Behavior: headless-commerce-admin-account vs. headless-admin-user
legacy How To
Issue We’ve encountered a discrepancy in how batch operations work for Accounts between the headless-commerce-admin-account API (now deprecated) and the newer headless-admin-user API. Previous Behavior...
Changes to Content Page Template Not Propagated to Pages
Issue After creating a Content Page Template and then creating pages based on that template, any subsequent changes and publishing of the template do not reflect on the pages using the template.   Environment...
User did not provide a valid CSRF token Error
Troubleshooting
Issue Portlet Action requests intermittently returning a 403 error code. In the logs the following error message regarding invalid CSRF token gets printed whenever the 403 error is thrown. "User [user_id] did not provide...
Session timeout warning message does not show the counter
Troubleshooting
Issue I have an issue with the session timeout message. After upgrading from DXP 7.1 to Quarterly Release, when a user session is about to expire, they receive a warning message that their session will expire in a...
Uncaught TypeError: Liferay.Notification is not a constructor
Troubleshooting
Issue Adding the below script to any page through any Web content display can reproduce the issue in vanilla. <a href="#" onClick="showWltNotification('Your Request failed to process', 'danger');"> Link here </a>...
"Could not resolve value from secret references" error deploying build in PaaS
Troubleshooting
Issue When deploying a build in my Liferay Cloud PaaS environment, the build process fails and returns the following error message: Some error has happened during the build. Try again. [{"message":"Could not...
Client Extension Build Fails Due to Unresolved Dependency
legacy Troubleshooting
Issue When building a Client Extension of type jsImportMapsEntry, the build fails if the Client Extension depends on another Client Extension, because the build cannot resolve the dependency. Environment Liferay DXP...
How can I disable the Commerce Wish List creation
How To
Issue I have an issue with the commerce wish list table in the database. The table has lots of entries and it is growing more, even though we do not use the wish list feature. I would like to remove these entries and...
Monotype Font Licensing
Issue Usage of Monotype fonts require a license If a user does not have the Monotype font license, is it necessary to remove references to Monotype font throughout the portal?   Environment Liferay DXP 7.4   Resolution...
Limit the languages displayed in the translation selector for object fields
Issue We want to limit the languages displayed in the translation selector for object fields to only those defined in the site, similar to how it works for Journal Articles. Currently, the selector shows all...
Filtering Products by Category via API
legacy Troubleshooting
Issue I need to display related products on a product details page, filtered by a specific category. Attempts to filter products by category using an Information Template and API calls with...
Implementing strict rules for virtual hosts and friendly URLs
legacy Troubleshooting
Issue Having the different URLs for the same content could potentially impact SEO by affecting how pages are indexed. Even when a virtual host is defined for a site, it is possible to access that site...
Email Address Validation for Forgot Password
Issue The Forgot Password option does not validate if the user enters a correct email address. You can enter anything and the field will accept it. Two types of validation are expected: Email format validation (to...
Sorting Structures by Name in Liferay DXP
Troubleshooting How To
Issue The order of Structures when creating Web Content seems to be random. The structures are not sorted alphabetically or by modification date. Environment Liferay DXP 2024.Q2 Resolution Web Content Display widget...
"Inconsistent patch level detected" error occured in the logs
Troubleshooting
Issue The following error occurs in the logs due to an inconsistency in patch levels: Example 1: ERROR [server.startup : 2][PatcherImpl:204] Inconsistent patch level detected WARN [server.startup :...