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com.liferay.portal.kernel.exception.NoSuchCompanyException: No Company exists with the key {webId=liferay.com}
legacy Troubleshooting
Issue When starting a new cluster installation of Liferay 7.3, this error appears, and then I cannot access to Liferay's Control Panel and other functionalities. ERROR [main][PortalInstances:261]...
Failed upgrade process for module com.liferay.journal.service
legacy Troubleshooting
Issue During your upgrade process, you might encounter an error during the com.liferay.journal.internal.upgrade.v1_1_0.DocumentLibraryTypeContentUpgradeProcess step: Caused by:...
How to add Sample Data to Liferay DXP?
legacy How To
Issue While this might be a simple thing to do, the way to do this may be unknown to most Liferay users. Environment Liferay DXP Resolution Whenever you're first setting up your Liferay DXP server, you'll...
Setting Up Liferay Portal on JBoss 6 EAP
legacy How To
This article will outline how to set up JBoss 6 EAP and deploy Liferay 6.1 EE and 6.2 EE to this application server. Resolution Before You Begin, download JBoss EAP 6.0.1 or 6.1, and...
Issues Encountered with Upgrades to Liferay Portal EE Versions
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The...
Clustering With TCP Unicast
legacy How To
Clustering with the Liferay platform can be achieved by using UDP Multicast, UDP Unicast and TCP Unicast. While Multicast is being used by default, there are cases where UDP Multicast...
Error when going to Portal Settings After Upgrading to Liferay Portal 6.1
legacy Troubleshooting
After an upgrade to Portal 6.1 EE GA1 when clicking on Control Panel > Portal settings, an error pops up: 11:53:46,699 ERROR [BeanPropertiesImpl:480] jodd.bean.BeanException: Simple property not found: hostname...
PDFBox Causing JVM Crashes
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article describes an issue inherent...
Liferay-JBoss Integration
legacy How To
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these...
Common Errors with Database Sharding in DXP 7.0
legacy Troubleshooting
This article documents the issues with setting up a sharded database and lists steps to resolve the issue or avoid it altogether. Resolution Error: Users are unable to create content specifically on a sharded database...
Image Editor Does Not Load on Websphere
legacy Troubleshooting
This article documents an issue where the image editor does not load on WebSphere, as well as steps to resolve the issue or avoid it altogether. This issue is caused by one of the JS files served within the JS editor...
Possible Performance Issue Caused by LPS-48693
legacy Troubleshooting
Before the portal-84-6210 fixpack, the DDMTemplate editor UI was missing the cacheable checkbox. This issue caused each DDMTemplate that was saved into the DB to not be cached. This article provides a solution to a...
NamingException Error on WebSphere 6.x
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When Liferay Portal is running on a...
Upgrade halts with "ALTER TABLE" exception
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Liferay Support does not recommend or...
Trouble Starting Portal If 'Java_Home/bin' Is Not Defined in Path Variable
legacy Troubleshooting
This article describes a known issue where the platform may not start if JAVA_HOME/bin is not defined in the PATH variable. DXP 7.0 and 7.1 requires JAVA_HOME and PATH variables to be set. However, the...
Before Opening a Clustering Ticket
legacy Troubleshooting
This article provides a short checklist of questions to ask and steps to take before opening a clustering ticket in Help Center. By taking a moment to go through this checklist before opening a Help Center request, you...
Avoiding SAXParser Exceptions
legacy Troubleshooting
By default, the Liferay platform does not define a SAXParser. But please note that a SAXParser contains the logic that can parse XML files. Liferay does not define a SAXParser because certain setups (e.g....
DXP Fails to Generate Captchas and Charts on RHEL 7.4
legacy Troubleshooting
When using RHEL 7.4, and viewing a captcha, or when navigating to Control Panel > Configuration > Server Administration, the following stack trace will appear in the application server logs. That is...
Known Issues with Core-5
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article outlines a small set of...
Difficulty Adding Assets That Use Alloy Editor on Windows Os in DXP 7.0
legacy Troubleshooting
This articles serves as a troubleshooting guide for users working in Liferay DXP 7.0. When it comes to adding assets using the alloy editor on Windows OS, you may encounter some difficulties. The browser may display a...