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Unable to get OpenID Connect's link to work after upgrading to a Quarterly Release
legacy Troubleshooting
Issue After upgrading to Quarterly Release 2023.Q3.4 from DXP 7.3, we've found that OpenID Connect is no longer working. The button is no longer populating within the UI even after enabling it using this article:...
Is Liferay DXP affected by CVE-2024-38286?
legacy Troubleshooting
Issue Is Liferay DXP affected by CVE-2024-38286? CVE-2024-38286 is an Apache Tomcat vulnerability wherein Apache Tomcat, under certain configurations on any platform, allows an attacker to cause an OutOfMemoryError by...
SCIM API is not working as expected to link existing users to SCIM Client
legacy
Issue I'm unable to use the PUT API to update users as linked to the SCIM Client. I'm not able to add new users and then update them using the PUT API linking them to the SCIM client. Environment 2024.Q1+ Resolution...
How do you stop Liferay from saving files to tomcat/temp/?
legacy
Issue How do I prevent Liferay from saving files in the tomcat/temp/ directory? Environment Liferay DXP Quarterly Release Resolution There is no OOTB way to stop files from saving in the tomcat/temp/...
Export Analytics DXP Entities is missing and is replaced by export-analytics-dxp-entities
legacy Troubleshooting
Issue We've observed that when accessing the Job Scheduler, the property 'Export Analytics DXP Entities', is missing. We see that 'export-analytics-dxp-entities' is available.  Is 'export-analytics-dxp-entities'...
Specification Facet is temporarily unavailable
legacy Troubleshooting
Issue Specification Facets are not functioning correctly in certain search scenarios, resulting in the 'Specification Facet is temporarily unavailable' error in the UI and below errors in the Liferay logs. ERROR...
DeepL Auto-Translation Error from English (en-US) to German (de-DE)
legacy Troubleshooting
Issue When using the DeepL Translator integration in Liferay 2024q2.0, an error occurs while attempting to auto-translate web content from English (en-US) to German (de-DE), despite German being a supported language in...
JAX-RS web services return error 404 after upgrade DXP 7.3 from u19 to u36
legacy Troubleshooting
Issue We have 2 JAX-RS web services that work well with DXP 7.3 u19. We upgrade recently to u36, then the 2 JAX-RS web services do not work anymore. . In the API Explorer we can see our Rest Application with the api and...
Remove Orphan Widgets on Multiple Pages
legacy Troubleshooting
Issue We are running on Liferay 7.4 Q1.7 and we are encountering some issues caused by orphan widgets. I understand that we can delete orphan widgets on a page level but is there any way we can clear orphan widgets for...
This server is not compatible with Liferay Sync
legacy Troubleshooting
Issue Unable to connect to Liferay Sync using Liferay Sync Connector 6.0.0. There were no errors visible in the Liferay logs, but upon reviewing the Liferay Sync client application logs, the following...
How to remove Glowroot from the environment in Liferay DXP 7.3
legacy How To
Issue Steps to remove Glowroot from lower and production environment in Liferay Environment Liferay DXP 7.3 Resolution Stop the server. Kindly take a backup of the Glowroot folder. Remove the -javaagent:[path of...
Error 406 No locales match the accepted languages
legacy Troubleshooting
Issue When creating web content using POST, PUT, or PATCH API requests, an Error 406 is returned if no locales match the accepted languages: { "status": "NOT_ACCEPTABLE", "title": "No locales match the accepted...
Web Content Style references to Document Library are not processed with Staging enabled
legacy Troubleshooting
Issue Web Content style references to Document Library, on environments with Staging enabled, may not display correctly for logged-out users. However, the references are visible for users logged in with access to...
Font Awesome not included in Liferay product
legacy How To
Issue Font awesome icons are not available from version 2024.Q3 and is not possible to Enable it from System Settings.  Trying to add an html with some font awesome icons will not be rendered, for...
How can I determine the Liferay version in our SaaS environment?
legacy How To
Issue Where can I find the exact Liferay version deployed in our SaaS environment? Environment Liferay SaaS Resolution Starting with DXP 2024.Q1.1 Quarterly Release, you can find the exact Liferay version by going...
Asset Publisher's filter to structures doesn't work
legacy Troubleshooting
Issue When we try to filter to certain structures of web contents in the Asset Publisher's Source - Asset type configuration, we get the wrong web contents listed We expect the structures displayed in the...
How long does it take for the custom domain to be working in Liferay PaaS?
legacy
Issue After adding custom domains to the Liferay cloud service, how long does it take to reflect the changes? Environment Liferay DXP 7.4 Resolution For the custom domain to work as expected (redirecting...
Error 404 when trying to access Web Content & Document Media using a domain name
legacy Troubleshooting
Issue Error 404 when trying to access Web Content & Document Media using a domain name over the machine IP for the Liferay instance. Environment Windows Server 2019 using IIS Web Server Liferay...
User is unable to login after enabling ModSecurity
legacy Troubleshooting
Issue After enabling ModSecurity, below error message is printing in the webserver log file, and due to this user is unable to log in: ModSecurity: Access denied with code 403 (phase 2). Matched "Operator `StrEq'...
ModSecurity Alert Notifications
legacy
Issue Users want to enable ModSecurity alert notification, so that, whenever there is any breach/alert an email notification is sent to the configured user.  Environment LXC-SM 2024.Q2 Resolution ModSecurity does...