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Currencies Reference
Currencies Reference Liferay comes with multiple currencies pre-configured for use out-of-the-box. Your store must have a primary currency enabled to start processing orders. To manage currencies,...
Managing Exchange Rates
Managing Exchange Rates You can manage exchange rates manually or configure Liferay to update them automatically using an online service. Automatic updates help keep exchange rates current for your...
Managing Exchange Rates for Commerce 2.1 and Earlier Versions
Managing Exchange Rates for Commerce 2.1 and Earlier Versions Exchange rates can be manually managed or automatically updated by an online service. To ensure that the store has the most recent...
Liferay Commerce Configuration Overview
Liferay Commerce Configuration Overview You can find options to configure Commerce from the Global Menu. Access Commerce via the Global Application menu. Open the Global Menu (Global Menu) and go...
Locale Options
Locale Options Liferay Commerce can be configured to work in different regions and languages. See the following articles to learn how to configure a store for regional variances in language,...
Enabling Guest Checkout
Enabling Guest Checkout You can enable guest checkout on a per-channel basis. Open the Global Menu (Applications Menu icon) and navigate to Commerce → Channels. Select the channel linked to...
Using Notification Templates for Commerce 2.0 and Earlier Versions
Using Notification Templates for Commerce 2.0 and Earlier Versions Email notifications are sent automatically to users based on events in the store. To send them, you must first create a...
Users and Accounts
Users and Accounts Liferay Commerce provides specialized roles out of the box to satisfy e-commerce needs. These roles are included alongside the standard DXP roles and define basic user profiles...
Adding Addresses to an Account for Commerce 2.1 and Earlier Versions
Adding Addresses to an Account for Commerce 2.1 and Earlier Versions This article documents how to update an account's billing and shipping addresses using either the Control Panel. Navigate to...
Adding Organizations to Accounts
Adding Organizations to Accounts Organizations can be added to an Account to simplify the management and administration of accounts. To learn more about using Organizations with Accounts see Using...
Sending Emails
Sending Emails You can configure Liferay to send email notifications for different events that happen in your store. For example, you may want to send updates to the order manager or another person...
Understanding the Currency Hierarchy
Understanding the Currency Hierarchy With Liferay, you can use different currencies across catalogs, price lists, and channels. Each currency has its own role in the currency hierarchy. The...
Guest Checkout
Guest Checkout You can use guest checkout to submit orders without an account on the site. You can enable guest checkout on a per-channel basis. See Enabling Guest Checkout to learn more. After...
Adding Organizations to Accounts for Commerce 2.1 and Earlier Versions
Adding Organizations to Accounts for Commerce 2.1 and Earlier Versions Organizations can be added to an Account to simplify the management and administration of accounts. To learn more about using...
Commerce Account Roles
Commerce Account Roles Account roles are sets of permissions that grant users specific abilities within an account context. These roles can be used to delegate account responsibilities, or paired...
Notification Template Variables Reference Guide
Notification Template Variables Reference Guide When creating notification templates, you can use variables to populate email fields dynamically with data from the triggering event. Notification...
Configuring the Commerce Notification Queue
Configuring the Commerce Notification Queue When channel events trigger notifications, Commerce logs them in the channel's Notification Queue tab with the Unsent status. By default, Liferay checks...
Using Notification Templates
Using Notification Templates Email notifications are sent automatically to users based on events in the store. To send them, you must first create a Notification Template. Notification templates...
Account Management
Account Management Available Liferay 7.3 and Below In Liferay, accounts store customer information, such as billing and shipping addresses, order details, and VAT number. Once created, accounts...
Adding Addresses to an Account
Adding Addresses to an Account This article documents how to update an account's billing and shipping addresses using either the Account Management widget or the Control Panel. Using the Account...
Creating a New Account Group
Creating a New Account Group Account Groups allow accounts to be grouped based on business criteria, such as grouping accounts by geographic region (US West Coast, the Midwest, and the South)....
Creating a New Account Group for Commerce 2.1 and Earlier Versions
Creating a New Account Group for Commerce 2.1 and Earlier Versions Account Groups allow accounts to be grouped based on business criteria, such as grouping accounts by geographic region (US West...
Creating a New Account
Creating a New Account There are two ways to create an account: 1) using the Account Management widget and 2) through the Control Panel. Access to the Control Panel is typically restricted to those...
How to apply a custom hotfix without the ZIP file
Issue I need to apply a hotfix to a custom environment but have not downloaded the hotfix file previously. I need to install a SaaS hotfix in my local environment. Environment Liferay DXP 7.4 Quarterly...
Customer Portal Usage FAQ
The Project Usage page on Customer Portal is the definitive source for up-to-date traffic and resource usage of your cloud environments. It is intended to give you a clear picture of the amount of resources...
Assets Analytics
Assets Analytics Assets are individual pieces of content that exist on site pages in your Liferay Analytics Cloud data sources. Assets are Content residing on a page. Registered, tracked, and...
Documents and Media Analytics
Documents and Media Analytics Documents and media files are assets you want site users to look at or download. Analytics Cloud provides insights on user engagement with your documents and media...
Sites Analytics
Sites Analytics Liferay Analytics Cloud provides a sites dashboard for each Property in your Workspace. For example, when Creating a Property each Property can be associated with one site or can be...
Multi-Factor Authentication
Multi-Factor Authentication Multi-factor authentication (MFA) is required for all Analytics Cloud users. This additional layer of security helps to protect users from cyberattacks such as phishing...
Blogs Analytics
Blogs Analytics Blogs entries are important content on websites. They attract readers who return to view new blog posts and interact in discussion. Analytics Cloud gives you important insights...
Web Content Analytics
Web Content Analytics Web content articles are important assets for presenting site visitors with information. Analytics Cloud gives you important insights into how site users are engaging with...
Events Analytics
Events Analytics As individuals visit and interact with your site, Analytics Cloud tracks these events. Many of these events that take place on your Liferay DXP instance are set up to be tracked...
Tracking Events
Tracking Events You can track events for analysis by adding JavaScript code to your Liferay DXP site pages. Your code interacts with Analytic Cloud's APIs to capture what users are doing on your...
Alternative Asset Tracking Methods
Alternative Asset Tracking Methods Liferay Analytics Cloud can detect and analyze built-in Liferay DXP assets like blogs, documents and media, forms, and web content throught their respective...
Touchpoints
Touchpoints Touchpoints reflect the many different ways your users and customers interact with your brand. Analytics Cloud presents a broad range of analytics data that combines traditional page...
Forms Analytics
Forms Analytics Forms are important direct data gathering tools for enterprises. Are your web forms providing you invaluable information or turning users away? Analytics Cloud gives you important...
Tracking Events in Third Party Websites
Tracking Events in Third Party Websites You can use Analytics Cloud to track events for analysis on websites not built on Liferay DXP by adding JavaScript code to the and of your HTML pages: ...
Events Descriptions
Events Descriptions Below are the various events that can be analyzed in the events analysis tool. Blog Clicked This is when a user clicks on an element within the blogs application. See Blogs...
Interests and Search Terms
Interests and Search Terms Finding out topics people are interested in helps you relate your products and services to them. Analytics Cloud's insight empowers you with rich, easy-to-understand...
Pages Analytics
Pages Analytics For pages, Analytics Cloud Registers and tracks pages for analysis the first time the Analytics Cloud client detects a Page interaction. Queries pages on a schedule for...
Pages Reference
Pages Reference The data displayed for pages is based on Default Events and Event Attributes. The following events and event attributes are related to pages: Page Events pageDepthReached...
Troubleshooting Data Sources
Troubleshooting Data Sources Misconfigured environments or data sources can prevent or disrupt access to Liferay DXP data sources. Here's how to troubleshoot DXP data source issues. No Network...
Definitions
Definitions There are four types of definitions: Individuals: attributes of individuals accessing your site Events: default and custom actions that happen on your site Event Attributes:...
Workspace Settings
Workspace Settings In settings, view and manage your Analytics Cloud workspace. Click the settings link at the bottom left of the UI. Invite other users and manage access to the workspace. View...
Contact Sync Data Reference
Contact Sync Data Reference When you sync contacts from your Liferay Instance, you can choose different fields from the Contacts table and the User table. Fields are selected from the contacts...
Troubleshooting Analytics Cloud Activation
Troubleshooting Analytics Cloud Activation There are a few steps that must be performed in order to begin using Analytics Cloud. If these steps have not yet been performed, you may encounter an...
Troubleshooting
Troubleshooting Troubleshooting Analytics Cloud Activation Troubleshooting Data Sources
Paths Analytics
Paths Analytics Path analytics identifies how visitors arrive on a site page and where they go next. Knowing how your users are coming and going can empower you to better tailor your site's content...
Data Control and Privacy
Data Control and Privacy Analytics Cloud provides administrative tools for managing individual data and privacy. Use these tools to assist you in meeting General Data Protection Regulation (GDPR)...
Workspace Data
Workspace Data In settings view, and manage the data sources that sync with Analytics Cloud. Click the settings link at the bottom left of the UI. Manage API access by creating or revoking access...
Managing API Access
Managing API Access Liferay Analytics Cloud supports access to its analytics data via a set of API endpoints. You can access and integrate the data either through RESTful APIs or data export. Some...
Managing Data Sources
Managing Data Sources After connecting Liferay DXP to your workspace, you can view and make changes to them from the settings page. Navigate to Settings → Workspace Data → Data Sources. See the...
Managing Properties
Managing Properties After creating a property it can be managed and modified from the Workspace Settings section of Analytics Cloud. Navigate to Settings → Workspace Settings → Properties. ...
Managing Users
Managing Users If you are the workspace Owner or have been assigned the Admin permission, you can invite and manage users. Here's how to bring up the User Management page: Click on Settings in...
Managing Workspaces
Managing Workspaces You can view and change your workspace settings from the settings page. Navigate to Settings → Workspace Settings → Workspace. Workspace Name: The name of your analytics...
Enabling Automated Live Chat Systems
Enabling Automated Live Chat Systems Liferay 7.4+ Liferay now offers integration with several live support chat platforms. Enabling this integration adds a chat window to sites on your Liferay...
Creating and Managing Experiences
Creating and Managing Experiences Liferay 7.4+, 7.3 FP1+, and 7.2 FP11+ You can customize your content page for different groups of users using Experiences. See Content Page Personalization to...
Tracking Usage
Tracking Usage Analytics Cloud plans are limited by the total amount of individuals and page views synced from data sources. When either limit is exceeded, Analytics Cloud users are prompted to...
Experiences
Experiences Use experience personalization to tailor content pages and collections to different audiences. You can show customized layouts, content, and collection items based on user segments. ...
Personalizing Collections for Liferay 7.2 and Earlier Versions
Personalizing Collections for Liferay 7.2 and Earlier Versions Personalizing collections tailors content for specific user segments, enhancing user experiences and targeting content effectively. In...