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Back Button is Unresponsive After Opening a Notification
legacy Troubleshooting
Issue After opening a notification, I'm unable to return to the previous page by using the back button. The back button is unresponsive if I'm viewing a notification. Return button does not work when...
Google Drive authentication randomly fails in a multi-node cloud environment
legacy Troubleshooting
Issue Google Drive authentication usually works correctly, but sometimes it randomly fails with java.lang.IllegalStateException: Authorization oAuth2State not initialized errors in the logs. Google Drive was...
Slow Content Search with SearchUtil API
legacy Troubleshooting
Issue In 7.4 q2.12, searching using SearchUtil API is taking upwards of 3-4 minutes when the expected response is in milliseconds. Environment 7.4 2024.q2.12 Resolution Do one of the following: Upgrade to...
How to remove or deselect the theme for a specific page?
legacy How To
Issue The user has deployed a custom theme as a WAR file, and it is configured as the default. As soon as they create a new page, the same theme is applied, but they want to remove or deselect the theme for that...
Query regarding special character (~) in the URL
legacy
Issue There is a special character (~) observed in the URL when navigating to site settings. Is this special character "~" a part of the URL design pattern of the product or is this is a security concern?...
Empty search lists all the message board threads
legacy
Issue We created a few message board threads in the portlet and if we run an empty string search, all threads are displayed in the search result. Environment Liferay DXP 7.0+ Resolution This is the...
400 Bad Response When Filtering Using the API on Custom Fields
legacy Troubleshooting
Issue When filtering using the API on a custom field of type "long integer" (for example: customID eq '123'), I get a bad request response; but when I use the same syntax on an out-of-the-box field with type "long...
Users are redirected to home page on SAML sign-in in a clustered environment
legacy Troubleshooting
Issue Users are sometimes redirected to the home page on login rather than their page of entry. The environment is clustered with SAML authentication, and the property auth.forward.by.last.path is set to true....
"Current license is non-compliant for [security]" error is shown in the log
legacy Troubleshooting
Issue We tried to restart the Liferay server but the server is not able to start properly, there is an error in the log: ERROR [localhost-1][com_liferay_portal_search:103]...
I cannot disable the execution of Groovy scripts in Server Administration
legacy How To
Issue Despite disabling Groovy scripting in System Settings > Security section > Script Management, Administrators are still able to execute Groovy scripts in the Server Administration > Script tab. Environment...
"Cannot use import statement outside a module" JS error with a custom form field type
legacy Troubleshooting
Issue After creating a new form field type (e.g. blade create -t form-field ...) or upgrading a custom form field type to a newer version, a JavaScript error is displayed in the console when dragging...
Style books error ORA-00904: "MVCCVERSION": invalid identifier_
legacy Troubleshooting
Issue When attempting to create or import a Style Book, the following error appears in the logs: ORA-00904: "MVCCVERSION": invalid identifier. Environment DXP 7.3 SP3 DXP 7.4 Update 4 Resolution This...
High CPU and memory use with stacktraces associated to password encryption
legacy Troubleshooting
Issue The environment starts using a large amount of CPU and also memory. Reviewing thread dumps taking during that time, there are many threads associated to PBKDF2PasswordEncryptor.encrypt, such as:...
Is there an alternative to the 'Liferay.Util.selectEntity' function?
legacy How To
Issue After upgrading to 2024.Q2+, Liferay.Util.selectEntity does not work anymore. It has been removed, according to the 2024.Q2 Breaking Changes. Is there any replacement for it? Environment Liferay DXP 2024.Q2+...
Re-enabling CCR, errors appear indicating that an open index with the same name already existed
legacy Troubleshooting
Issue In a CCR scenario where the leader cluster is down and the system continues operating by reading and writing to the follower after disabling CCR, an HTTP/1.1 500 Internal Server Error occurs when attempting...
Understanding the 'Viewable by' dropdown and Download permission for file uploads in DL
legacy
Issue How do the 'Viewable by' dropdown and Download permission work when uploading files to the Document Library? Environment 7.4 U76 - 2024.Q4 Resolution 'View' permission → 'View' and 'Download' permissions The...
How to filter web content by structure field with headless APIs
legacy How To
Issue Create a custom structure and use a headless API to filter web content based on specific fields within that structure Environment Quarterly Releases DXP 7.4 DXP 7.3 Resolution The following...
Missing 'Dynamic Data Mapping Structure' references during LAR import due to FieldSet usage in a structure
legacy Troubleshooting
Issue We encountered an error while importing a site from the production environment into the development environment: There are missing references that could not be found in the Live Environment. Please publish again to...
Unable to access the REST API from browser with other languages
legacy Troubleshooting
Issue Not able to access Headless API from a browser with different language than the one available in the website. Environment Liferay 2023.q4 Liferay 2024.q1 Resolution This is a known issue and fixed by: LPD-20528...
Categories translated to a new language do not show the updated language despite setting the language in Account Settings
legacy Troubleshooting
Issue We've found that when using the 'Multi Column Layout' widget template and setting the Language section on a category filter to French (ex: fr_Fr) it reverts back to 'en_US'.  This occurs even when the Account...