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The default display content "Choose an Option" in Form select drop-down list is not automatically localized
legacy Troubleshooting
Issue When creating a Form in Chinese(or any other language), add a "Select from List" filed, the default displayed content "Choose an Option" is not changed to Chinese. Environment Liferay DXP 7.1 Resolution The default displayed content language in the Form select drop-down list is...
How can I send localized "Account created" email templates?
legacy How To
Issue When User accounts are created, languages other than English are available to choose from (depending on available locale settings) When a User account is created, the new User receives an Account created email How do I localize the template of this email so that the User receives...
Why can't I see the name of the resource in the Audit app?
legacy
Issue I am an Administrator in Liferay DXP Someone deleted an asset (for example an Organization) I check the events in the Audit app (Control Panel > Configuration > Audit) I open the delete event I can only see the Resource ID of the Organization but not its name Since it was removed...
Asset Publisher shows assets with categories missing in the filtering options
legacy Troubleshooting
Issue After setting the Asset Publisher to filter assets that only have certain categories, portal administrators may notice that even other assets with different categories (not present in the filtering options), are also listed. The issue may persist after a full reindex. Environment...
RSS Feed won't display and will show "cannot be found" error
legacy Troubleshooting
Issue After adding a certain URL in the RSS Publisher widget, the feeds will not be displayed, showing a red error message on the widget's interface: "$RSS_FEED_URL cannot be found." Environment Liferay Portal 6.2 Liferay DXP 7.0+ Resolution Chances are that the feeds cannot be shown as...
Installing Liferay Project SDK on Windows results in error java.io.FileNotFoundException
legacy Troubleshooting
Issue When trying to install Liferay Project SDK on Windows the last part of the installation is canceled with the error message below: Problem running post-install step. Installation may not complete correctly Error Running C:\Users\%USERNAME%\.jpm\windows\bin\jpm install -fl...
Text Box or Text Area for Forms Grid Field
legacy
Issue For the Forms portlet in DXP 7.2, there is a Grid Field that allows selecting options in a row. There is no configuration for selecting a Text Box or Text Area for the Grid Field. Environment DXP 7.2 Resolution Currently, this behavior is intended, as the Grid Field was designed to...
How can I share Forms, Element Sets and Data Providers between sites?
legacy How To
Issue I would like to use already existing Forms, Element Sets and Data Providers on another site, without having to recreate them. What are my options? Environment Liferay DXP 7.1+ Resolution Forms Option 1: Forms can be shared from the Global site the following way: Create the form in...
Why is Liferay DXP publishing documents that were not selected for the Staging publication?
legacy Troubleshooting
Issue When a Staging publication is performed more documents are published than were modified or selected. Environment Liferay DXP 7.2, 7.3 environments using Asset Publishers set to dynamic selection style. Resolution This behavior can be disabled by navigating to Control Panel ->...
If I hover my cursor over Form field titles, the cursor turns into a pointer icon
legacy
Issue I have a form with any number of fields I access the form for submission If I hover my cursor over the title of the fields, it changes to a pointer icon (glove) This gives an impression to the users that there is a clickable link Environment Liferay DXP 7.1 Resolution This behavior...
What happened to the Liferay WYSIWYG portlet on 7.1+ ?
legacy Troubleshooting
Issue Looking for a 7.1 DXP or 7.2 DXP compatible version of the Liferay WYSIWYG portlet on the Marketplace, customers will not find any Environment Liferay DXP 7.1+ Resolution Liferay WYSIWYG portlet was deprecated in 7.0 and taken off starting 7.1 DXP due to its low usage and usage...
The Builds and Deployments links are not present on the Projects or Alerts pages
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When navigating through most pages in the Liferay Cloud Console, there are links in the upper right for "Builds" and "Deployments."...
How to change the default Template for a Structure
legacy How To
Issue When creating Web Content from a Structure, the default Template applied is the most recently created one for that structure. How can I assign a different template? Environment DXP 7.2   DXP 7.1   DXP 7.0 Resolution The default Template can be changed. :: Example scenario. We have...
Why does Liferay inject redirectUrl to /web/guest/home in my website?
legacy Troubleshooting
Issue Opening the HTML source of the home page in a website made with Liferay DXP, customers may notice the following script injected: Liferay.Session = new Liferay.SessionBase({ autoExtend: !0, redirectOnExpire: !0, redirectUrl: "https://www.myproductionwebsite.com/web/guest/home",...
Service Builder buildWSDD gradle task fails
legacy Troubleshooting
Issue I created a service builder and added the followings to the settings.gradle: import com.liferay.gradle.plugins.service.builder.ServiceBuilderPlugin import com.liferay.gradle.plugins.wsdd.builder.WSDDBuilderPlugin ... gradle.beforeProject { project ->...
I cannot change the site name of default site of an instance
legacy Troubleshooting
Issue In site configuration I cannot see any options to change the site's name for the default site of an instance. Environment Liferay DXP 7.0 - Liferay DXP 7.2 Resolution Site name of default instance can only be changed if you modify the instance name itself in Control Panel ->...
Liferay Digital Experience Platform 7.3
legacy
To get off to a great start using Liferay Digital Experience Platform (DXP), refer to the official Readme file on the Liferay Help Center. It provides resources for launching and learning DXP, enterprise support information, descriptions of Liferay's deployment services, and whitepapers...
Users cannot see their own drafts in the Web Content list
legacy How To
Issue Create a user and assign a role with permission to create Web Content. This role must not be Administrator or Content Reviewer. These are the summary permissions of the role: Create one Web Content and save it as a draft. You can see that it is not in the web content list:...
Unwanted columns in CSV/Excel exported form
legacy Troubleshooting
Issue After I export my form entries to CSV, I see a lot of unneeded, additional columns in the result, like previous labels of my form fields Environment DXP 7.2 Resolution Fields whose labels you have been modifying over time can appear as multiple columns in the resulting file (with...
Constraint (IX_228562AD) violated when LDAP import on startup is on
legacy Troubleshooting
Issue I get Unique constraint (IX_228562AD) violated on Server restart when LDAP's Import on startup is turned on. Environment Liferay DXP 7.2 Resolution Eliminate LDAP's Import on startup property in Control Panel -> Configuration -> System settings -> LDAP -> Import Additional...
Impact of Google Chrome 80 and changes in the default behavior of the SameSite cookie setting on SAML
legacy Troubleshooting
Issue Updated (May 31, 2021): The behavior is enabled by default since Chrome 84. Updated (April 3, 2020): Chrome is Temporarily rolling back SameSite Cookie Changes Updated (June 12, 2020): Added information about the fixed versions of the SAML 2.0 connector. With the release of Chrome...
Known Issue: Liferay Commerce Downloads Go to Empty Page
legacy Troubleshooting
This article documents a known issue regarding Liferay Commerce downloads in Help Center. When Liferay Commerce customers and partners attempt to download one of the available releases, in most cases the user reaches a blank page, instead of downloading the selected file. Resolution...
DataIntegrityViolationException on SocialActivitySet Table after Upgrading 6.2 to 7.0 or 7.1
legacy Troubleshooting
Issue After migrating from 6.2 to 7.0 or 7.1, the below stacktrace can be observed in the server when editing and saving migrated web content: ERROR L [liferay/async_service-1][ParallelDestination:55] Unable to process message {destinationName=liferay/async_service, response=null,...
How to customize the presentation layer for Alerts and Announcements widgets?
legacy How To
Issue How to customize the presentation layer for Alerts and Announcements widgets? Environment Liferay DXP 7.0+ Resolution Behind the scenes, both widgets use the same presentation layer and this, rather than being an FTL template, it is a plain jsp. In 7.1 DXP, for example:...
Why are my theme JS and CSS changes showing only if I clear the server's cache?
legacy How To
Issue While working on theme development and deployment, both on Development and Production environments, it will be necessary to clear the server and browser's cache in order to see the changes done on the theme resources like JS and CSS files Environment Liferay DXP 7.0+ Resolution For...
Byte is not localized to french language, it should be octet
legacy Troubleshooting
Issue The storage size is not localized in the TextFormatter class in the com.liferay.portal.kernel.util package. This values are hardcoded in the variable _STORAGE_SIZE_SUFFIX_B, _STORAGE_SIZE_SUFFIX_KB, _STORAGE_SIZE_SUFFIX_MB and _STORAGE_SIZE_SUFFIX_GB. In French language the values...
How to customize the AlloyEditor hyperlink dropdown list?
legacy How To
Issue Business needs may sometimes require to customize the AlloyEditor hyperlink dropdown list in the AlloyEditor toolbar: Environment Liferay DXP 7.2 Resolution You can provide additional configuration to the link dropdown list. The best approach to do it is creating an...
7.2 DXP AlloyEditor toolbar button Proof of Concept module
legacy Troubleshooting
Issue When attempting to create a 7.2 DXP AlloyEditor toolbar button following the previous DXP 7.1 tutorial Creating the Button's JSX File, the error React.createClass is not a function will be encountered, OR Is there a 7.2 DXP AlloyEditor toolbar button "Proof of Concept" module...
Why certain Security Headers are not included in the HTTP Request and Response of Liferay DXP
legacy
Issue The following headers are missing in Liferay: Missing ”X-Content-Type-Options” header  Missing ”X-XSS Protection” header  Missing ”X-Frame-Options” header Missing ”Content-Security-Policy” header Missing ”Strict-Transport-Security” header  Missing cross-origin resource...
Offline feature on Webscreenlet
legacy
Issue Is there any offline feature on Webscreenlet? Environment Liferay DXP 7.2 Resolution Please Note: Assisting with designing or implementing involves customizations that are beyond the scope of Liferay Support. The web screenlet does not provide the offline mode OOTB functionality as...
Sitemap Is Listing Pages That The User Should Not Have Access To
legacy How To
Issue Pages are showing up on the sitemap.xml that do not have Guest viewing permissions. For SEO purposes this page is not expected to be listed in the sitemap. Environment Liferay DXP 7.2 Resolution There is a setting that can be toggled at the page level for including or excluding...
What happened to barebone and everything.jsp files in Liferay 7.2?
legacy
Issue In 7.2 I can no longer see barebone.jsp and everything.jsp when I'm using browser developer tools. Environment Liferay DXP 7.2 Resolution In DXP 7.2, these two files are now aggregated in in OSGi module annotations, thus there is no need to expose them anymore., content:...
Install Liferay Portal 6.2 on Tomcat 8.5 for Windows
legacy How To
This article describes how to set up Liferay Portal 6.2 on Tomcat 8.5 server using Windows. Resolution  1. ) Download Necessary Files: Liferay-portal-6.2-ee-sp20-20170717160924965.war Liferay-portal-dependencies-6.2-ee-sp20 liferay-portal-6.2-ee-sp20(with Tomcat 7.0.62 as default server...
Is it possible to configure Multiple Repositories?
legacy
Issue How can we configure multiple repositories in Document and Media? Environment Liferay DXP 7.0 Resolution It is possible to configure one repository (default store type) along with the multiple external repositories at a time in Liferay. Please refer below for the same, Using...
java.io.IOException Unable to create directory
legacy Troubleshooting
Issue After upgrading the Liferay portal DB from 6.2 to 7.2 successfully, the server started successfully but But documents and pages are not visible in the upgraded environment. Below error occurs: [#Error1] 2019-12-27 17:35:19.657 ERROR [Start Level: Equinox Container:...
PrimeFaces non-standard protocol within will result into _jsfBridgeRedirect=true in the DOM
legacy Troubleshooting
Issue In a Liferay Faces (PrimeFaces) portlet, when using a markup similar to the one below: <p:link href="d3://searchdefault&amp;test_1=dummy==" value="Hover the mouse or inspect here to see the resulting hyperlink" /> The link will be translated into an incorrect one on the DOM: <a...
With the search engine disabled on dxp-15-7110+ fix pack, no more Pages are shown in the Site Administration
legacy Troubleshooting
Issue In special environments where the search engine has been disabled and the fix pack dxp-15-7110 has been installed, both Public and Private layouts will not be shown Environment Liferay DXP 7.1 Resolution A search engine is critical to the Liferay functionality. Should you wish to...
JS and CSS modifications will be applied upon redeployment of React/Angular npm based portlets
legacy Troubleshooting
Issue While developing React or Angular based npm-portlets, you'll notice that, unless the browser's cache is cleared, JS and CSS modifications will not be applied upon redeployment. This is true also for DEV environments where include-and-override=portal-developer.properties is applied...
yo liferay-theme:import fails with error: "doesn't appear to be a theme in the SDK"
legacy Troubleshooting
Issue When running the task yo liferay-theme:import to import a 6.2 theme in order to convert it to a 7.1+ Theme Generator type of theme, the tool will print: doesn't appear to be a theme in the SDK Environment Liferay DXP 7.1+ Resolution The Liferay Theme Generator only works with...
How hotfixes and fix packs are made?
legacy
Issue I am still a bit confused about hotfixes. What should I do if I have more than one hotfix? Does a fix pack revert my hotfix installation or is some manual work needed before I install a fix pack? Environment Liferay DXP Resolution We are releasing fix packs on our Help Center for...
Liferay Sync for MAC requests monitor KEYSTROKES permission
legacy
Issue When updating the Liferay Sync in Macbook, "monitor input from keyboard" permission is requested by the app. Environment Liferay Sync 3.4.8 Resolution This is intentional behavior. Liferay Sync is a Java application disguised as a native Mac app, it uses some workarounds to enable...
Unable to Reindex Elasticsearch due to missing analyzer plugins
legacy Troubleshooting
Issue Unable to reindex on a remote Elasticsearch server. Although it seemingly works in the UI, the following errors are thrown in the logs: 2019-12-10 12:15:45.183 ERROR [liferay/search_writer/SYSTEM_ENGINE-5][ElasticsearchIndexWriter:364] Update failed  2019-12-10 12:15:45.184 ERROR...
Error in configuring/authorising data source
legacy Troubleshooting
Issue Facing following error while authorizing analytics data source for liferay instance. Redirect...
Liferay DXP 7.1 SP3 Ships With Lower Version of LCS - v4.2
legacy Troubleshooting
Summary The 7.1 SP3 build contains LCS v4.2 by default instead of LCS v6.0. This oversight was discovered after the 7.1 SP3 bundle was released and will cause issues for Users upgrading their instance to 7.1 SP3. Please read this article to learn how to mitigate the issue. Issue After...
How to create a custom Elasticsearch analyzer that is insensitive to accents
legacy Troubleshooting
There are some Elasticsearch analyzers that are sensitive to accents, for example, the Catalan analyzer returns no results if you search "diputacio", even if the indexed word is "diputació". This can be problematic, as it is a common practice for accents to be left out of search queries...
Encryption keys can be used at Liferay
legacy How To
Issue How to disable/stop using DES as it possesses Security Threat.  Environment Liferay DXP 7.0 Resolution Encryption keys can be used at Liferay end are:  # For more details about encryption keys, see the Java Cryptography     # Extension documentation.     #    ...
How to enable "Save as Draft" option in Document and Media portlet
legacy Troubleshooting
Issue Unable to see "Save as Draft" option in Document and Media portlet Environment Liferay DXP 7.2 Resolution "Save as draft" feature in Document and Media is disabled by default. #     # Set this to true to enable drafts for document library files.     #     # Env:...
Disabling Lodash Library
legacy How To
Issue How do I disable the following render resources from Liferay when the page is loading?  /o/frontend-js-lodash-web/lodash/lodash.js  /o/frontend-js-lodash-web/lodash/util.js  Environment DXP 7.1 Resolution Navigate to Control Panel > Configuration > System Settings > Third Party >...
Can SAML or LDAP be accessed via Liferay APIs?
legacy
Issue We would like to remotely configure SAML and/or LDAP authentication using Liferay APIs. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution Neither SAML or LDAP APIs are publicly exposed so it is not possible to remotely configure them via APIs. Additional...
Volume of Web Content causing slow page loads
legacy Troubleshooting
Issue When navigating to Content & Data > Web Content there is a prolonged page loading time when there is a high volume of web content within a site. Environment Liferay DXP 7.2 Resolution The issue can be resolved by disabling the individual implementations in...
Displaying Missing Navigation Widget Templates - 7.2 SP1
Issue Prior to SP1, it was possible to edit the Navigation ADTs using the following steps: Navigate to Control Panel > Sites > Sites For the "Global" site use the 3 dot menu to go to "Site Settings" Navigate to Site Builder > Widget Templates. Here you were able to edit all 29 Widget...
Configuring Liferay to display CAPTCHA's with numbers only - 7.2
Issue Configuring Liferay to display CAPTCHA's with numbers only instead of alphanumeric characters. Environment This issue affects Liferay 7.2 Resolution While the default CAPTCHAs in Liferay generated by SimpleCaptcha contain alphanumeric combinations it is possible to configure them...
Impact of data growth in "UserTrackerPath" table on the portal
legacy
Issue Enabling live user track on the Liferay portal is saving the tracked data of all users in the "UserTrackerPath" table due to which the growth of the table is keeps increasing. Is there any impact due to the growth in data entries? Environment Liferay Portal 6.2 Liferay DXP 7.0,...
Disabling The Default Adaptive Media Images
legacy Troubleshooting
Issue We see below URLs in the page source code and want to know how to remove them. /o/adaptive-media/image/403687/Preview-1000x0/home.png?t=1567146932300 /o/adaptive-media/image/403687/Thumbnail-300x300/home.png?t=1567146932300 Environment DXP 7.1 Resolution Adaptive Media detects the...
How to restrict Users to add certain portlets to page
legacy Troubleshooting
Issue You would like to restrict which application a user can add to the page. You have created a new Regular Role and assigned it to several users. Even though you do not have the option 'Add to Page' checked for each portlet, still the users can see every app in the list, when clicking...
As an Administrator, I cannot add or modify a Workflow in a non-default Virtual Instance
legacy Troubleshooting
Issue I go to: Control Panel → Configuration → Virtual Instances I create a new Virtual Instance I log in to the new instance I go to: Control Panel → Workflow I try to modify the Single Approver workflow or add a new workflow Result: In Portal 6.2 and DXP 7.2, you have no option to add...
How to upgrade Commerce
legacy How To
Issue Is it possible to upgrade Commerce version, and if so, how would this be done? Environment Liferay DXP 7.1+ Liferay Commerce Resolution: Follow these points below for Commerce upgrade: Shut down Liferay. Delete the osgi/state folder in Liferay Home. Delete Liferay Commerce -...
When I edit a user's personal information, only English Prefixes are available
legacy
Issue I go to: Control Panel > Users > Users and Organizations I add or edit a user In the edit view, I go to the Personal Information section Even is my display language is not English, only English Prefixes are available (Dr, Mr, Ms, Mrs) Environment Liferay DXP 7.0+ Resolution Even if...
How to Enable Delete Option for Document & Media Portlet
legacy Troubleshooting
Issue Unable to see the "delete" option not available for the documents and media portlet Environment Liferay DXP 7.2 Resolution It is possible to show the Delete option in Document and Media Portlet by following the below steps: 1) Log in as Admin. 2) Click on the ellipsis button(the...
What Language is Set for Liferay's Web Pages?
legacy
Issue There are multiple different settings used to set the language preferences for our web pages. What language is finally used when a user visits the site? Environments Liferay DXP 7.0+ Resolution For Anonymous Users If the URL contains a language code (ie: /en, /es, etc...), the...

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