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The assignments are missing between roles and user groups when transfer from one enviornment to another
legacy Troubleshooting
Issue The export/import of UserGroups and Roles does not contain the assignments between roles and user groups. So when 'transporting' the user groups and roles from one stage (or backup) to another stage (new system), the formerly configured assignments are lost. Environment Liferay DXP...
Duplicate files in Liferay theme WAR file
legacy Troubleshooting
Issue When building a Liferay theme using Liferay Developer Studio, multiple versions of CSS and JS files are created in the WAR file. Environment Liferay DXP 7.4 Resolution To prevent duplicate files in the theme's WAR file, add the following to the theme's build.gradle file:...
Including External JavaScript Libraries in Fragments from Documents and Media
legacy How To
Issue Need to use external JavaScript libraries that are uploaded to Documents and Media in fragments. Environment Liferay DXP 7.4 Resolution To include external JavaScript libraries stored in Documents and Media within a fragment: Upload your JavaScript (.js) and CSS (.css) files to...
How to check current Liferay Version in SaaS environments?
legacy How To
Issue Users in SaaS environments need to know what version of Liferay they are running. Environment 2024.Q2 LXC Resolution To check the current Liferay version, navigate to Control Panel > Instance Settings and look for the Liferay version header., knowledgeArticleType: howTo, legacy:...
Why cannot see Publications after upgrade?
legacy Troubleshooting
Issue After making the upgrade from Liferay 7.4 update-46 to Liferay 7.4 Quarterly Release Q2 2024 user cannot see the Publications. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Consider to verify below points: Add "/o/change-tracking-rest*" in Control Panel --> Configuration...
Unexpected SAML calls: com.liferay.saml.internal.servlet.filter.SpSessionTerminationSamlPortalFilter.doProcessFilter
legacy Troubleshooting
Issue When navigating through the portal with SAML disabled, there are a few SAML-related filters that are still being processed, leading to database calls and causing slower performance. at...
Impersonated user is unable to add items to the cart
legacy Troubleshooting
Issue When impersonating a user with permissions to add items to a cart, a message is seen in the UI, which says: “Danger: [object Object]” and the items do not get added to the cart. This behavior can be seen by following these steps: Create two users, one as User One...
After Enabling Publications, Some Notifications are Listed as "Deleted" in the UI
legacy Troubleshooting
Issue When Publication is enabled, some notifications are unexpectedly displayed as "deleted" in the Notifications UI, even though the related workflow tasks and assets are still present and accessible. After publishing a publication, the related Notifications read "Notification no...
Web Content Display scope site selector
legacy How To
Issue I cannot select content from other site different than Global and the current one. Environment Liferay 7.3, 7.4, Quarterly Releases Resolution The observed behaviour is the expected one: there is no current way of selecting a different site from the current one, Global or those...
Portlet 3.0 Control Panel Apps cause unexpected errors
legacy Troubleshooting
Issue Following the deployment of a Portlet 3.0 Control Panel App, other areas of the control panel are experiencing malfunctions. For instance, the My Sites selector is not responding, and in version 7.3, the Global Menu at the top is also inoperative, resulting in these error:...
Cannot Configure Script Management with Client Extensions
legacy
Issue Trying to set the Allow administrator true to create and execute code in Liferay settings in Script Management using Client Extensions, but the setting remains unchanged after deployment. Example client-extension.yaml configuration: liferay-sample-instance-settings-e9b8w3: name:...
Some result searches for the same document can show text with replacement characters (�)
legacy Troubleshooting
Issue A text document (such as a PDF) has been added to the document library. Searching by a piece of text in the file, the result includes an excerpt with regular text including the search string. Searching by a piece of text only in the title, the result includes an excerpt with many...
Unable to redeploy a module
legacy How To
Issue After deploying a module and removing it via UI or tomcat bundle, it doesn't redeploy successfully. It gets stuck in a "Processing" stage.  Environment Quarterly Release DXP 7.4+ Resolution This is the expected behavior. When the module is uninstalled via the UI, the module gets...
JSP file [/monitor/app_check.jsp] not found errors are flooding the logs
legacy Troubleshooting
Issue After upgrading from 2023.q3.8 to 2024.q3.10, customer is seeing a lot of these errors in their logs: 2024-12-19 11:43:51.749 WARN [https-jsse-nio2-11251-exec-3][code_jsp:163] {code="404", msg="JSP file [/monitor/app_check.jsp] not found", uri=/monitor/app_check.jsp} 2024-12-19...
Liferay PaaS - We enabled auto-scaling but no new node started when the memory utilization reached the threshold
legacy
Issue We enabled auto-scaling in Liferay PaaS environment. We saw that the average memory utilization of the nodes reached the threshold we set up in the LCP.json file, but no new nodes were started.   Environment Liferay PaaS   Resolution There is a tolerance range for memory scale...
Do I need more license keys if I have more Virtual Instances?
legacy
Issue We have multi tenancy in our Liferay environment. Multiple instances are created from Control Panel > Virtual Instances. Do we need to deploy more license keys?   Environment DXP 7.0+ Quarterly Releases   Resolution As long as virtual instances are on the same server and share the...
How to disable API endpoint (/o/api) for logged in users?
legacy How To
Issue Need to disable API endpoint (/o/api) for logged-in users. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution To disable API Explorer, please navigate to Configuration > System Settings > Platform > Third Party > System Scope > API Explorer > deselect 'Enable API Explorer'.,...
CORS request is failing
legacy Troubleshooting
Issue If the user allows any origin (Access-Control-Allow-Origin: *) to access the resource, the CORS request fails. Steps to reproduce: 1. Start Liferay DXP 7.4 U90 2. Navigate to Control Panel > Instance Settings > Security Tools > CORS > Edit. 3. Access-Control-Allow-Origin as * 4....
How to Add Default Custom Meta Tag Keys to Each Page
legacy
Issue When creating new pages, the same custom meta tag keys have to be manually added every time through the Custom Meta Tags option. Is there a way to automate this process and have these keys pre-filled within the page configuration? Environment DXP Quarterly Release Resolution...
Upgrading the theme: Can't find stylesheet to import errors
legacy Troubleshooting
Issue How many ways to build and upgrade the theme? Environment Liferay DXP [all version] Resolution There are three ways of upgrading the theme: 1. Client Extension  2. Gulp 3. Gradle If the user is updating to a version that supports the themeCSS client extension, Liferay recommends...
DuplicateFileEntryException on Virtual Instance Startup
legacy Troubleshooting
Issue A `DuplicateFileEntryException` error occurs when starting a clustered DXP instance after a virtual instance is created, even if the file already exists in the Document Library. The error, seen in the logs, resembles the following: INFO...
LIFERAY.HEADLESS.DELIVERY scope missing or delayed in OAuth 2 applications
legacy Troubleshooting
Issue The LIFERAY.HEADLESS.DELIVERY scope is missing or delayed in appearing when creating or managing OAuth 2 applications. The issue can occur intermittently, with the scope sometimes appearing after a delay of several hours. Reindexing, restarting the application server, or creating...
Renaming a fragment set folder creates a duplicate fragment set
legacy
Issue Renaming a fragment set's folder and redeploying it creates a duplicate fragment set in Liferay DXP. Environment Liferay DXP 2024.Q1.5+ Resolution This is expected behavior. The folder name serves as an identifier for the fragment set. Changing the folder name and redeploying...
Use of the same ElasticSearch infrastructure for several Liferay DXP versions
legacy
Issue I would like to use the same ElasticSearch installation for different versions of Liferay DXP such as 7.3, 7.4, and 2024.Q3. Environment Quarterly Releases: 2024.Q3, 2024.Q2, 2024.Q1, 2023.Q4, 2023.Q3 Liferay DXP 7.3, 7.4 Resolution It is technically possible to use the same...
Regular users with specific roles cannot access the configuration of the widget Search Insights
Troubleshooting
Issue Given a user with a custom role with permissions to access the configuration of Search Insights, she cannot access this configuration. Environment Quarterly Releases: 2024.Q3, 2024.Q2, 2024.Q1, 2023.Q4, 2023.Q3 Resolution Only Virtual Instance administrators can access the...
Is it possible to offer both SAML and OIDC as SSO options?
legacy How To
Issue Both SAML and OpenID Connect(OIDC) can be configured on the same Liferay instance. However, the option to authenticate using OIDC is missing whenever SAML is enabled. Is it possible for a user to select either SSO methods to log in?  Environment DXP 7.4 Resolution The missing...
Automated third-party translations: Translation Usage Metrics / Analytics
legacy
Issue We would like to see more translation usage metrics or analytics about our translations when they are translated using third-party tools. For example, seeing the number of words displayed would be useful. Is this part of the product?  Environment Quarterly Release DXP 7.4+...
Sitemap does not show the complete page tree
legacy Troubleshooting
Issue Using following URL http://my-domain/sitemap.xml does not show the complete page tree. What should we take into account for all pages are included in sitemap? Environment 2024.Q1.10 Resolution When you navigate to http://my-domain/sitemap.xml, Liferay checks if the domain matches...
S3 Requests Causing Timeouts in Environments Without Internet Access
legacy Troubleshooting
Issue We observe very long loading times (over 60 seconds) when accessing certain content management pages in the admin area, particularly: Editing a page in the page editor for the first time after login Displaying or editing user information in the control panel for the first time...
Can we filter users and child organisations separately in a parent organisation view?
legacy
Issue Currently, when viewing users and child organisations assigned to a parent organisation, both entities appear in a unified list. This prevents users from viewing only child organisations or only users in a single, dedicated list, leading to confusion, particularly when paging is...
Can we get the Info panel visible in search results when selecting a specific Web Content?
legacy
Issue When you go to Web Content, the Info Panel is visible on the top right corner. It is also visible when you select a specific Web Content and gives you valuable information. However, when you perform a search, the Info Panel icon gets missing. This makes it quite difficult for the...
Third-party translation engine: is it possible to generate translations tailored to a specific brand tone?
legacy
Issue If using a third-party translation engine, does Liferay provide options to generate translations tailored to a specific brand tone? Environment Liferay DXP 7.4+ Liferay Quarterly Release Resolution Currently, this is not available out-of-the-box Liferay. The third-party tools are...
Is auto-generating translations for widget pages, particularly for SEO metadata fields (e.g., keywords, HTML title, description) supported?
legacy
Issue While Liferay provides the option to add translations for Content Pages, does it support auto-generating translations for widget pages, particularly for SEO metadata fields (e.g., keywords, HTML title, description) and the page title itself when using third-party translation...
Third-party translation engine: is it possible to configure banned/blacklisted words?
legacy
Issue If using a third-party translation engine, does Liferay provide options to configure banned/blacklisted words to ensure they are excluded from generated translations across multiple languages? Environment Liferay DXP 7.4+ Liferay Quarterly Release Resolution Currently, this is not...
Is it possible to auto-generate translations for Web Content metadata such as the 'Description' field?
legacy
Issue Beyond translating the web content fields from its DDM structure, does Liferay offer the capability to auto-generate translations for metadata such as the 'Description' field?  Environment Liferay DXP 7.4+ Liferay Quarterly Release Resolution The description field is included in...
Audit Events filtered by date/time are not being exported accurately
legacy Troubleshooting
Issue When using using the Audit Export Feature, filters for date and time are not applied accurately in the resulting CSV file. The exported file may not include entries explicitly requested by the filter. For example: When filtering the audit events over several days, only the current...
Rest API filter by custom expando field: A property used in the filter criteria is not supported
legacy Troubleshooting
Issue How do I filter accounts by custom field with Rest APi? I'm on 2024.q3.9, fp3, and I have added a custom field to account (From Control Panel --> Custom Fields --> Account Entry) Name: Foo Key: foo Data type: text Localized field name Searchable: as keyword Yet when I try to filter...
I want to skip OpenID Connect provider selector at sign in if there is only one provider
legacy Troubleshooting
Issue We want to bypass the client selection screen because there is only one OpenID Client to choose.   Environment Quarterly Releases   Resolution There is a Feature Request opened for this which is currently under development. Please refer to: LPD-19197 Please note that the new...
Is there a setting that prevents Web Content publishing if the review date is set to a past date?
legacy
Issue Providing a past date as the review date should trigger an error and block publishing Web Content Is there any configuration that would enable this? Environment Liferay DXP 7.0+ Resolution Currently this feature is not included in any Liferay versions. A feature request is...
Can URLs be localized in Navigation Menu and in "Link to URL" Layout Type ?
legacy How To
Issue We would like to have the possibility to use different external urls for different languages in the Navigation and menu elements and as Layout Type "Link to URL" in "Site builder -> Pages" For example: HU: www.google.hu EN: www.google.com Environment Liferay DXP 7.0+ Resolution...
Vulnerabilities for spring-web and spring-core
legacy
Issue Vulnerabilities remain unresolved in spring-web and spring-core, even after a fix was applied to spring-context. For spring-web: Vulnerable component: org.springframework:spring-web:5.3.39 For spring-core: Vulnerable component : org.springframework:spring-core:5.3.39   Environment...
Liferay Learn Resources Taglib
legacy Troubleshooting
Issue In recent versions of Liferay, the liferay-learn taglib has been introduced to automatically include links to the official Liferay Learn documentation. This functionality is controlled by the property: Prior to 2024.Q2:  learn.resources.enabled=false|true   After 2024.Q2...
Unable to see the add button to create a new language override key
legacy Troubleshooting
Issue When create a new user and assigning that user to a newly created regular role, then the add button to create a language override key is not visible to that user. Steps to reproduce: 1. Navigate to Control Panel > Users > Roles. 2. Create a new regular role. 3. Click on the 'Define...
Getting invalid checksum error when building the Liferay Workspace
legacy Troubleshooting
Issue Facing an error when attempting to initialize a Liferay DXP bundle in the user's Liferay workspace. Steps to reproduce: 1. Create a Liferay workspace project. 2. Set the following in gradle.properties: liferay.workspace.bundle.dist.include.metadata = true...
Failed upgrade process for module com.liferay.portal.workflow.kaleo.service: Unable to convert XML to JSON
legacy Troubleshooting
Issue We are currently upgrading our DXP 7.4 u92 DB to 2024.Q1.12 We configured things for DB upgrade based on https://learn.liferay.com/w/dxp/installation-and-upgrades/upgrading-liferay/upgrade-basics/using-the-database-upgrade-tool and ran the upgrade via DB upgrade tool. However, the...
"assetURL" not redirecting to the desired 'Product Detail' page
legacy Troubleshooting
Issue The issue regarding the POST /v1.0/suggestions API. Specifically, when using the API, the page does not redirect to the desired 'Product Detail' page, whereas the same functionality works correctly via the UI. Steps to reproduce: From the UI: Navigate to the commerce site. Search...
Is Session Prediction Possible in Liferay
legacy
Issue Is it possible an attacker could predict the JSESSIONID and gain unauthorized access, referencing an example from a 'Session Prediction' article? Explanation of Issue Using the "Catalog" Page in Postman: If a user uses the "owner cookie" to access the "Catalog" page via Postman,...
Unable to Run Developer Studio 3.9.8 with JDK 17
legacy Troubleshooting
Issue When attempting to run Liferay Developer Studio 3.9.8 on JDK 17, there's no option available to configure JDK 17 when navigating to Window -> Preferences -> Java -> Compiler -> Compiler compliance level.  Environment Liferay Developer Studio 3.9.8 Quarterly Release Resolution...
Certain values are lost or altered upon submitting a large form
legacy Troubleshooting
Issue For very long forms, some input values may be unexpectedly lost or modified after submission. Some fields are submitted correctly, but from a certain point onwards, they start persisting with incorrect values (usually the default value, unless it's a calculated field). Environment...
Delay in "Add to Cart" Button Rendering on Slow Internet Compared to Other Platforms
legacy How To
Issue The "Add to Cart" button takes time to appear when using a slow internet connection in comparison to other platforms like Amazon, the button is immediately visible, although it remains non-functional until fully loaded. Observed Behavior: When accessing the 'Catalog' page with slow...
Spring Boot Client Extension cannot be deployed successfully
legacy Troubleshooting
Issue After deploying a Spring Boot client extension, it is loading indefinitely with the following message: CustomSpringBootService is gearing up. The service should be ready to receive requests soon. The following messages are displayed in the service's logs: [INFO tini (1)] Spawned...
After upgrading to Quarterly we can see a "could not resolve property: DDMStructureKey" error in the log
Troubleshooting
Issue After upgrading to Quarterly we can see the following error in the server log: ERROR [BasePersistenceImpl:629] Caught unexpected exception org.hibernate.QueryException: could not resolve property: DDMStructureKey of: com.liferay.journal.model.impl.JournalArticleImpl Environment...
Alternative management of web content pending in a workflow blocked by another user
legacy Troubleshooting
Issue This article addresses the need to manage a workflow for web content that is in a pending state and is also in an intermediate task of the workflow, associated with a person or left undetermined. An alternative is provided for administrators to manage the workflow. Environment...
Getting a web content in scheduled status using the headless rest API
legacy How To
Issue We are using the Liferay Headless API method getContentStructureStructuredContentsPage of  headless-delivery /o/headless-delivery/v1.0/content-structures/<structure-id>/structured-contents To get a web content filtering by a custom field of the structure: contentStructureId: <id...
Enabling both Liferay's default login and SAML login so that users can use either option
legacy How To
Issue I would like to configure and enable SAML login while also having Liferay's default login available to users so that they can have two options for logging in. Environment DXP 7.4+ Quarterly Release Resolution This is the expected behavior for now. Liferay will abdicate to SAML...
How to define the order in which multiple object actions (defined for the same trigger) will be executed?
legacy
Issue I was wondering is there a possibility to order/prioritize object actions that use the same trigger? For example, I have two object action, action1 and action2, and they are both triggered by On after add. I need to run the action1 before I run the action2.  Can I do that somehow,...
An error should appear immediately after uploading a file of wrong extension within the size limit
legacy
Issue When trying to upload a file in blogs that is less than the specified limit with the wrong extension, it shows the progress bar for a while and then gives the error. Based on user experience, the error should appear immediately. Steps to reproduce: 1. Navigate to System Settings...
Unable to get product info error showing in console
legacy Troubleshooting
Issue When building projects, users are getting the below error in the console:  FAILURE: Build failed with an exception. * Where: Settings file 'C:\Users\ABC\Downloads\Dev\liferay\example\settings.gradle' line: 16 * What went wrong: A problem occurred evaluating settings 'example'. >...
There are repeated languages that can't be modified in the Localization settings
legacy Troubleshooting
Issue The default language for the site is shown repeated several times in the column of Current languages in Site Settings > Localization > Languages. It can also happen for the instance in Instance Settings > Localization > Languages. When trying to modify these repeated languages...
Wikis with friendly URL
legacy How To
Issue When accessing a wiki article, the URL looks something like this:...

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