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Gradle builds failing to complete
legacy Troubleshooting
Issue When using Gradle my builds are failing to complete  Environment Liferay DXP 7.1 + Gradle ver. 4.10.2 Resolution Please try downgrading to Gradle ver. 3.5.1 and then repeating the full build process...
Why does logging in with a new user create two '\home' entries in the database?
legacy How To
Issue After logging into the portal, two entries of friendlyURL '\home' are made in the layout table for every new user is created Environment Liferay DXP 7.0 Resolution This is the intended behavior of...
Store documents in a database
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
What does the "Expired" filter do in Web Content?
legacy
Issue When examining Web Content assets through Site > Content > Web Content, there are filtering options that permit specific articles to be displayed. In this article, we hope to clarify the intention of the "Expired"...
Change the Sitemap format in Liferay DXP
legacy How To
Issue The default Sitemap format in Liferay DXP is "Sitemap Index". For example, accessing http://localhost:8080/sitemap.xml will return the following content. How do I change the default format to use Sitemap instead?...
Resolving errors when using Liferay JSON Web Service to do the searching
legacy Troubleshooting
Issue When invoking Liferay JSON Web Service to do the searching, you may encounter errors like the following: com.liferay.portal.kernel.dao.orm.ORMException: org.hibernate.exception.SQLGrammarException: could not execute...
Search Result Widget does not populate Products associated with Category Content
legacy Troubleshooting
Issue When utilizing a Category Display Widget and Search Result Widget on a page in Commerce 2.0.1, navigating to a Commerce Category at the Site level should populate Products in the Search Results Widget (i.e....
Unable to handle SAML Request
legacy Troubleshooting
Issue After enabling the SAML, when the user is trying to log in, authentication failed with the following message in UI and in Server console. UI: "Unable to handle SAML Request" Server Console:  ERROR...
Method to diff two Liferay Fix Packs
legacy How To
Issue How can I find the difference between two fix pack versions? Is there a method to diff fix packs? Environment DXP 7.2    DXP 7.1    DXP 7.0 Portal 6.2 Resolution Quick method: Liferay provides an Online...
Authentication through LDAP when SAML is enabled
legacy Troubleshooting
Issue Liferay has to authenticate the user through SAML as well as LDAP when SAML is enabled Environment Liferay Portal 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Resolution Authenticating users from LDAP when the...
How to simulate a remote staging environment with one portal
legacy How To
Issue To simulate a staging environment with just one portal instance. Environment Portal 6.2 DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 Resolution Just need to configure in the remote staging configuration page, the site id of...
Change of context between themes is not working as expected
legacy Troubleshooting
Issue Changing pages using the navigation from Liferay won’t actually trigger a reload in the page. Instead, the content that is being displayed will change, and some of the resources and imports won’t actually be...
LDAP users are able to login with Default User Password
legacy
Issue Users from LDAP are able to login with the value which is defined in "Default User Password" field under the LDAP import/export settings. Environment Liferay DXP 7.0 Resolution Liferay will allow the...
How can I create custom form rules?
legacy
Issue I would like to create a custom rule for our forms Could you please suggest if rules can be created by custom development? Could not find any article related to that. Apparently there is some API for doing this...
LCS Connection Grace Period Message Displayed to Liferay DXP Users
legacy How To
A warning message will be displayed when a Liferay DXP instance, activated through Liferay Connected Services, loses it's connection for more than 1 hour. This is the connection grace period message that informs...
[LES] Issues reinstalling Liferay Connector to X-Pack Security
legacy How To
Issue I'm having issues reinstalling X-Pack Security How do I reinstall X-Pack Security? Environment DXP 7.2    DXP 7.1    DXP 7.0 + Fix Pack 54 onwards (de-54) Resolution To Install Add Liferay Connector to X-Pack...
Pagination not working
legacy Troubleshooting
Issue When Liferay is manually configured with JBoss. After searching for the results and clicking on the next page. The next page appears blank instead of showing the search results. Environment Liferay DXP 7.1 JBoss...
Liferay DXP does not start after configuring Elasticsearch connector to Remote Operation Mode
legacy Troubleshooting
Issue After configuring Liferay Elasticsearch connector in Remote operation mode and restarting the  portal, if communication between Liferay and Elasticsearch fails, the portal becomes inaccessible and the...
Published web contents are not visible to users - DXP 7.1 - 7.4
Issue I cannot see web contents as a guest user, they are not visible in the Web Content Display or Asset Publisher Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution The web...
Asset Publisher does not display Web Content Article
legacy Troubleshooting
Issue After configuring Remote Elasticsearch (version 6.1.3) with Elasticsearch Connector 1.0.0, then the Web Content is not displayed in the Asset Publisher. Environment Liferay DXP 7.0 Elasticsearch 6.1.3 Resolution...
Unresolved OAuth2 Issue with DXP 7.1 SP1 or SP2
legacy Troubleshooting
Issue After deploying a hotfixed marketplace app like OAuth2 to a bundled Digital Experience Platform (DXP) 7.1 SP1 or DXP 7.1 SP2 instance, the issue reported to Liferay Support is not resolved. Resolution In order...
CSRF (p_auth) token is not included in portlet ResourceURLs
legacy
Issue p_auth token is not included in the resourceURL. Environment Liferay DXP Liferay 6.2 EE Resolution ResourceURLs (resource serving phase) was introduced in Portlet 2.0 to be able to serve resources (images, etc...)...
Web content is not shown with the ADT in Asset Publisher
legacy
Issue We have a Display page with an Asset Publisher that uses an Application Display Template of ours When we open a web content with that display page set, from another Asset Publisher, Search, etc,...
Resources Importer runs twice and will not update all structures and templates
legacy Troubleshooting
Issue The Resources Importer uses the path [theme-name]/src/WEB-INF/src/resources-importer] for all structures and templates. On the other hand, the liferay-js-themes gulp task...
About Friendly URLs for Web Content
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Preventing host header attack vulnerabilities
legacy How To
Issue Adjusting the Host header in the request can impact page rendering, redirections, and other server-side behaviors. This manipulation could potentially lead to Cross-Site Scripting (XSS) for example. Environment...
Scheduled web content is not published on time - DXP 7.0
Issue I try to schedule web content for future publication but it is not displayed on time. Environment Liferay DXP 7.0 Resolution Check interval should be set correctly. In 7.0 instance there are two Check...
[LES] How to reinstall Liferay Connector to X-Pack Security
legacy How To
Issue How can I reinstall x-pack security? Environment DXP 7.2    DXP 7.1    DXP 7.0 + Fix Pack 54 onward (de-54) Resolution When we uninstall X-Pack security, an entry is added to Bundle Blacklist at this...
How can I configure or customize the look and content of email notifications sent after a form entry has been submitted?
legacy How To
Issue I am using Liferay Forms' native email notification I would like to change the content and appearance of this email.   Image: Liferay native email notification   Environment Liferay DXP 7.0+ Resolution Currently,...
Page Templates and Staging –> Page Versioning interconnected work with limitations.
legacy Troubleshooting
Issue Page Templates and Staging –> Page Versioning used together have limitations. The two features serve different purposes: - Page Templates are reusable layout patterns that make page creation easier...
Set Site Role Permissions for Documents and Media are not applied
legacy Troubleshooting
Issue If I create a site role with only the view permission for Documents and Media, the user assigned to it still can access not only the view but all the other options. Environment Liferay DXP 7.0 ...
Who is this Anonymous User?
legacy
Issue I started noticing actions logged in the Audit trail as a Blank User (user id 0). Who is this Anonymous user? Environment Liferay DXP 7.0 (Fix Pack 60 onwards) Liferay DXP 7.1 Liferay DXP 7.2 Resolution The...
Search option is not visible under site membership using SOLR
legacy Troubleshooting
Issue  After configuring SOLR, search option under Site Membership is not visible. Environment Liferay DXP 7.0 SOLR Server 5.2.1 Resolution If you are not getting the search option under Site membership then the issue...
Document library folder creation limit of 65533 or 32767 (AIX) exceeded
legacy Troubleshooting
Issue Creation of new folder fails with IOException I have hit the underlying operating system's limit for the number of files/subfolders per folder. With FileSystemStore or AdvancedFileSysteStore you can run into this...
Is request-based p_auth token supported to prevent CSRF attack?
legacy
Issue To prevent CSRF attacks, Liferay provides options to enable authentication token security checks. The current token is session-based token. Is request-based p_auth token supported? Environment Liferay DXP 7.1...
Trash don't show up in site content
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
How to export Journal article from Liferay portal 6.2EE and import it to DXP 7.1
legacy
Issue Recommended approach to export Journal article from Liferay portal 6.2EE and import it to DXP 7.1 Environment Liferay Portal 6.2 EE Liferay DXP 7.1 Resolution LAR files are version dependent. The portal upgrade...
Migrating the users from one portal to another
legacy How To
Issue The requirement to import or migrate users from one Liferay Portal to the another Liferay Portal. Environment Liferay Portal 6.2 Resolution Importing users between the environments is not currently...
How to access a custom navigation menu in theme
legacy How To
Issue DXP 7.0+ provides capability to create navigation menus from the UI (production menus). However, after creating one navigation menu, I am trying to refer the menu items inside theme. I know the default main nav...
The Password Reset Screen is no longer showing the "Please set a new password" description
legacy
Issue After upgrading from 6.x to 7.x, the Password Reset Screen is no longer showing the "Please set a new password" description text. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution The "Please set...
Individual Content Level Staging to Live publishing
legacy How To
Issue "Individual Content Level Staging to Live publishing". For e.g., if there are 5 contents updated on staging environment and customer wants to publish only 3 out of five Environment Liferay DXP 7.1 Resolution...
How to upload authentication XML file from Bing ownership verification
legacy How To
Issue One of the methods to complete the verification process required to add a website to a Bing Webmaster Tools account is uploading a XML file to the root directory of the website and make it available on...
How to migrate to DBStore
legacy How To
Issue How can I migrate my FileSystemStore or AdvancedFileSystemStore to DBStore? Environment DXP 7.0 DXP 7.1 Resolution Stop the DXP server and make sure to do a backup of your database and document library root folder,...
Record results from the lb command on Gogoshell
legacy How To
Issue How do I record on a .txt file the results of executing the lb command on Gogoshell. Environment DXP 7.0 Resolution This is achieved by creating a script to record the session on Telnet. It's not possible to do...
User list empty
legacy Troubleshooting
Issue The user list appears empty. Unable to find any user. Environment Liferay 6.2 Liferay DXP 7.0 Liferay DXP 7.1  Resolution This issue can be caused for three reasons There are no Users. :) The user does not have...
Unable to deploy Liferay Elastic Search Connector 6 LPKG on Liferay DXP 7.0
legacy Troubleshooting
Issue While deploying Elastic Search Connector 6 LPKG on Liferay DXP 7.0, getting the below errors: INFO [com.liferay.portal.kernel.deploy.auto.AutoDeployScanner][AutoDeployDir:263] Processing Liferay Connector to...
When upgrading the portal from 6.2 to 7.0, Portlet ID in Advance styling option is not changed according to respective updated version
legacy
Issue Portlet ID used in Custom CSS to customize the look and feel configuration is not taken care when upgrading the portal. i.e. after upgrading to 7.0, the portlet ids are still reflecting as they were...
Apply button in OAuth 2 Administration is not working
legacy Troubleshooting
Issue When making changes under OAuth 2 Administration, such as generating a new client secret or editing Client ID, the Apply button may not respond when clicked. When viewing the browser console, you will see:...
S3 Snapshots on Elasticsearch 2.2.x and 2.4.x Impacted by AWS S3 SigV2 API Deprecation
legacy How To
[Updated Timeline] If you’re running an Elasticsearch cluster version 2.2.x and 2.4.x, AND utilize AWS S3 for snapshots, you will need to prepare for Amazon’s gradual deprecation of the S3 Sigv2 API starting on...
Whether to use OpenSSL
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue In...
LDAP User Groups are not Importing in Liferay DXP 7.1
legacy Troubleshooting
Issue When attempting to import Users with LDAP, sometimes User Groups do not import Environment Linux OS - Red Hat Enterprise 7.6 Liferay DXP 7.1 patched with dxp-10 LDAP Resolution This issue may occur if the...
Assignment of 'View' Permission for a folder having too many documents is taking longer time.
legacy Troubleshooting
Issue Unable to give 'view' permission to a folder that contains a huge number of files. That is, For a particular folder consisting of a very huge number of documents (nearly more than 50k docs), giving...
Content and Display Pages are Not Synchronized from a Site Template to a Site Created Based off of it
legacy
Description This article describes how Content and Display pages created by using a Site Template behave differently from Widget Pages when a propagation happens. Resolution Unlike Widget Pages where changes are...
Unable to process SAML SSO request
legacy Troubleshooting
Issue After configuring SAML SSO successfully, the user is unable to perform login and getting the following error in UI and Server console. UI Error:  "Unable to process SAML request" Server Console: ...
I can't autodeploy in DeveloperStudio
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue On...
AWS S3 Signature Version 2 Discontinued
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Can't publish pages to live in staging
legacy Troubleshooting
Issue When I try to publish layouts to the Live site of Staging, it fails with an exception: java.sql.SQLException: Connection has already been closed. Environment Liferay DXP 7.0 Liferay DXP 7.1...
Long Web Content articles are not returned in search results
legacy Troubleshooting
Issue Very long web content articles are not being returned in search results Environment Liferay DXP 7.0 Liferay DXP 7.1 Resolution This is due to a limitation in Elasticsearch where the number of...
Screen name validation error
legacy Troubleshooting
Issue Unable to choose a specific Screename. It could be cause by the following reasons: This specific Screen name is already chosen This Screen Name is not validated because the characters are not according to the...
When is scheduled Web Content added to the index?
legacy
Issue If Web Content articles are scheduled to be published, are they added to the index when they are created, or when they are published in the future? Environment Liferay DXP 7.0, 7.1 Liferay...