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How to disable birthday and gender fields from user profile
legacy How To
Issue Is it possible to disable birthday and gender fields from user profile? Environment Liferay Portal 6.2 Liferay DXP 7.x Resolution On Portal 6.2, go to Admin > Control Panel > Configuration > Users > Fields ,...
Site Facet is not working properly
legacy Troubleshooting
Issue Steps to reproduce Create the sites - site 1, site 2, site 3. Create the page named "search" Drag the "search result" and "site facet" portlet to enable search on this page. Search for any site. Expected...
Resolving a "compressed-looking" control panel menu in a custom 7.3 theme
legacy Troubleshooting
Issue While attempting to upgrade our custom theme from 7.2 to 7.3, we have run into an issue where there is a "compressed" look for the new top-right control panel menu when comparing the custom theme with the...
How to reset mail settings
legacy How To
Issue How can I reset (delete from the database) mail settings I have previously set and saved from the UI, at Control Panel > Configuration > Server Administration > Mail? (e.g if I want to provide them through portal...
Hide Permissions for user in Message Board
legacy
Issue User can see the permissions in the Thread he/she replied to. Environment Liferay DXP 7.2 Resolution This is the intended behavior as User is only able to see the permission for their own thread reply and not for...
Getting informed about scheduled maintenances
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I would like to get informed about scheduled maintenances. If...
Getting "Unresolved requirement osgi.extender=liferay.frontend.js.portlet" when deploying a JavaScript Widget on Liferay DXP 7.1
legacy Troubleshooting
Issue Developers create a JavaScript widget as per Creating and Bundling JavaScript Widgets with JavaScript Tooling  The below error will be printed upon deployment: INFO...
Storage structure and mechanism to verify the backup storage
legacy
Issue How the Documents are stored and a mechanism to verify the backup storage with SAN storage. Environment Liferay 7.0 Resolution When uploading the documents via document and media portlet from the Liferay...
How to manually know the storage in use in a Liferay PaaS environment
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Description The storage is a limited resource with a default quota...
Liferay DXP starts as a clean installation after restoring an on-premises DXP backup in Liferay PaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Some databases manage the table names in lower case (e.g.,...
How to resolve a "Failed to define class from Service Module Loader" error
legacy Troubleshooting
Issue Upon installation of security-hotfix-lsv-45 in Liferay Portal bundled with JBoss, a "Failed to define class" error is generated in the Liferay logs. Failed to define class...
Performance issues with working in the Miller columns with a large page tree
legacy
Issue In environments with a large page structure having many sub-pages, portal administrators may notice slowness and lagging while browsing the tree. Environment Liferay DXP 7.1+ Resolution This is currently a...
Full support for Unicode in a Liferay PaaS database
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Emoji symbols can not be stored in database, for example as...
Couldn't retrieve remote JWK set: Server returned HTTP response code: 401 error occurs when using OpenID Connect authentication with Oracle Identity Cloud Service
legacy Troubleshooting
Environment Liferay DXP 7.0-7.3 Oracle Identity Cloud Service OpenID Connect authentication enabled Symptom When OpenID Connect authentication is enabled in Liferay DXP and Oracle Identity Cloud Service (IDCS) is the...
Cannot login using OpenID Connect: Timeout error
legacy Troubleshooting
Issue In some cases, users are having problems with the integration with OpenID Connect, and they are unable to log in. The Liferay log returns the following error: ERROR...
In Account Settings, Chrome autofills the "Job Title" field with the username
legacy
Issue When users update their password in the "Account Settings" section, Chrome will autofill the "Job Details" field: Environment Liferay DXP 7.0 Resolution Liferay is unable to reliably fix this issue as it...
HTTP 400 response code shows sensitive data
legacy Troubleshooting
Issue Sensitive system information may be seen in HTTP 400 - Bad Response status Environment DXP 7.0   DXP 7.1   DXP 7.2 Resolution The HyperText Transfer Protocol (HTTP) 400 Bad Request response status code...
How to prevent content pages from scrolling unexpectedly when interacting with a portlet below the fold
legacy Troubleshooting
Issue When interacting with a Liferay DXP portlet below the fold of a Content Page, the page unexpectedly scrolls to the top. The result of the interaction is properly displayed, but the user must scroll down to...
Unable to install Liferay Push v. 4.0.1 on DXP 7.2 Fix Pack 4 or lower
legacy Troubleshooting
Issue When running a DXP 7.2 portal and trying to install the Liferay Push plugin v. 4.0.1 from the Marketplace, the following error will be thrown upon restarting the server: INFO...
[CKEditor] Adding alt-text to images
legacy How To
Issue In order to comply with WCAG accessibility guidelines, we would like to add alt-text to the images that are uploaded in the Documents & Media gallery. How can we do that? Environment DXP 7.0+ Resolution If you...
How to search using JournalArticleLocalServiceUtil and sort by title?
legacy Troubleshooting
Issue When using the JournalArticleLocalServiceUtil class to search for web contents, we are facing the following issues It is not possible to sort by title, since its localization is being stored in the table...
Duplicated back button on search results
legacy
Issue During search, duplicated back buttons appear on the result item's page. Steps to reproduce: 1) Set up a vanilla Liferay DXP 7.2 2) Create a Web Content to be searched on (for example name it as 'test') 3)...
Can I Customize Blog RSS Feeds?
legacy
Issue I would like to be able to modify the Blog RSS feel to include custom fields from my Blogs portlet. Are there any out of the box methods for this? Environment DXP 7.2 Resolution It is not currently possible...
Copy-pasting an image into a Web Content HTML field is stored as base64 characters
legacy How To
Issue When an image is copy-pasted into the Web Content editor, it is stored as a base64 collection of characters. What is the limit of this image? Are there any alternatives to this behavior? Environment DXP 7.0...
ClassCastException when using Elasticsearch 7
legacy Troubleshooting
Issue After installing the Elasticsearch 7 plugin and connecting Liferay DXP to an Elasticsearch 7 server, errors like this are thrown on startup: ERROR...
Renamed Liferay Enterprise Search apps and how it impacts installations
legacy How To
Table of Contents Summary of Changes Impact to New Installations (DXP 7.0-7.3) Impact to Existing Installations (DXP 7.0-7.2) Summary of Changes As of September 24, 2020, the Liferay Enterprise Search (LES)...
Missing reference errors during site import
legacy Troubleshooting
Issue Liferay currently only allows export of either Private or Public pages (and not both). When a site has a web content displayed on their public page with a link to a private page, or vice versa, while an...
Filtering expired web contents shows incorrect results
legacy
Issue We have a web content that we set to Expired, then changed the Expiration Date to a date in the future so not it is shown as Approved. When we look for the web content using the Approved filter, we can still see...
Disable all locales that are not EN
legacy Troubleshooting
Issue Asset publishers are being translated to other languages than English which is the default and only one that is desired. For some reason due to the location of the IP/network or browser translation URLs are...
SAML no longer working after upgrading Liferay
legacy Troubleshooting
Issue After upgrading Liferay from Liferay DXP 7.0 to Liferay DXP 7.2, SAML is no longer working and users are no longer able to authenticate using SAML. It is possible that the following error will also appear in the...
Can not save a Form after adding a validation rule to a numeric field on a Form with a translation
legacy Troubleshooting
Issue In forms with a translation, if you add a Numeric field and add a validation rule to this field, you can not save the form. You will see the following message: Error: The validation expression () set...
How to send a confirmation email to authenticated users about Form submission?
legacy How To
Issue I would like to send a confirmation email to the user who just submitted a Form Environment Liferay DXP 7.1+ Resolution It is possible to use the Workflow engine to send an email to the logged-in user who...
SharePoint Repository Location
legacy Troubleshooting
Issue Not able to find the SharePoint Repository Location Environment Liferay DXP 7.2 Resolution To use the Sharepoint the portal should be on fix-pack dxp-4 or above. Also, the Sharepoint plugin is required which can...
Multiple language support for Knowledge Base
legacy How To
Issue How can content be created in the Knowledge Base in multiple languages?  Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution It is a current feature...
Javascript errors and disabled elements when editing or saving Web Contents
legacy Troubleshooting
Issue When editing or creating new web contents based on a custom structure, the information may be inconsistent, fields may be disabled and non editable, or related errors may be observed. This is an...
Backup service does not show on PRD environment
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue While checking all the services available at the...
Gulp build task fails with: "Error: It's not clear which file to import for '@import ..."
legacy Troubleshooting
Issue After launching a gulp build task, the tool will encounter an error similar to the below: [15:14:33] 'build:compile-lib-sass' errored after 811 ms [15:14:33] Error in plugin 'gulp-sass' Message:  ...
Disable Liferay "set your preferred language" message
legacy How To
Issue In case the User's Display Language is set differently than the language of the Site that is being displayed, a warning message appears with the option to set your preferred language. You may wish to...
Open Graph tags and feature is missing
legacy
Issue I am trying to configure Open Graph based on the following article: Configuring Open Graph  but the functionality is not available in our environment. Environment DXP 7.0 DXP 7.1 DXP 7.2 Resolution Open Graph is...
Web Content Display portlet shows content for Guest even when permission is denied
legacy Troubleshooting
Issue When creating a new web content with permission set to denying access to it for Guests and adding it to a Web Content Display portlet which a Guest can see, the portlet shows the content regardless of the...
Assign bulk users to an organization/user group/site
legacy How To
Issue I'd like to add many users at once to an organization/user group. How to do it? Environment Liferay DXP 7.2 Resolution Currently it is not possible to assign bulk users to an organization or user group from...
How to install Liferay Connector SAML 2.0 without need to restart in a Docker Container for Kubernetes usage
legacy How To
Issue I have a docker image in Kubernetes with Liferay installed. I'd like to deploy the SAML 2.0 connector plugin without the need to restart.  Environment Liferay DXP 7.2 Resolution Copy the SAML 2.0 Connector...
After upgrading to Fix Pack 17, extra privateLayout=true lines are generated in the database
legacy
Issue After upgrading to Fix Pack 17, we can see in the database that some private layouts are generated even though we have no private pages. Environment DXP 7.1 with Fix Pack 17 Resolution The private layouts are...
Configuring Liferay's LDAP Settings to Import Users in DXP 7.3
legacy How To
This article shows how to setup Liferay DXP 7.3 to import users from an LDAP server through the graphical user interface. The steps are the basically the same as for earlier versions of Liferay, but the UI...
How to resolve an "Invalid state passed to 'buttonStyle'" browser console error when using an asset publisher to view Rich Summary content
legacy Troubleshooting
Issue When using the "Rich Summary" template in an Asset Publisher to view web content, we are seeing multiple warnings in the browser console that look like the following: Warning: Error: Invalid state passed to...
Microsoft Office XML metadata are copied in CKEditor
legacy Troubleshooting
Issue Liferay content editors and administrators may sometimes notice that, on Firefox ESR, when copying (CTRL+C) and pasting (CTRL+V) the content of e.g. Microsoft Word in the CKEditor, the below XML metadata...
I cannot select birthday year in date picker using Liferay Forms
legacy How To
Issue I have a form with a date field The date field should be used to select birthdays The year-selector goes back only 5 years prior to the current year Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3...
Audience Targeting filename
legacy
Issue What does WCM-XXXX in the Audience Targeting source filename? Example:   Liferay Audience Targeting 3.0.0-WCM-1508-src.zip Environment DXP 7.1 Resolution Aside from the version (3.0.0.), the other part...
DXP 7.2 Service Pack 3 (SP3)/Fix Pack 8 (FP8) requires Liferay Connector to Elasticsearch 7 v3.1.0 or higher
legacy Troubleshooting
Symptom When DXP 7.2 is configured with Elasticsearch 7 and your patch level is Service Pack 3 (SP3) or Fix Pack 8 (FP8) or higher, the following error is thrown in the console when starting DXP and the Elasticsearch...
Unexpected new indexes appear in Elasticsearch after installing DXP 7.2 FP8+/SP3+
legacy
Environment Existing Liferay DXP 7.2 installations after moving to Fix Pack 8+/Service Pack 3+ (FP8+/SP3+) patch level Elasticsearch 6.x/7.x Symptom After installing DXP 7.2 FP8+/SP3+, the following new indexes...
How to include unique links in an RSS feed that point to a displayed web content article
legacy How To
Issue Our team is attempting to set up an RSS feed for web content, but are running into one of two issues: either all URLs listed in the feed are identical (pointing to the site, instead of pointing to where an...
DXP 7.2 Service Pack 3 (SP3)/Fix Pack 8 (FP8) requires Liferay Connector to Solr 7 v2.1.0 or higher
legacy Troubleshooting
Symptom When DXP 7.2 is configured with Solr 7 and your patch level is Service Pack 3 (SP3) or Fix Pack 8 (FP8) or higher, the following error is thrown in the console when starting DXP and the Solr 7 connector...
liferay-search-tuning-rankings index is missing from Elasticsearch after installing DXP 7.2 FP8+/SP3+
legacy
Environment Existing Liferay DXP 7.2 installations after moving to Fix Pack 8+/Service Pack 3+ (FP8+/SP3+) patch level Elasticsearch 6.x/7.x Symptom After installing DXP 7.2 FP8+/SP3+, the...
Should the predefined value in a hidden Form field be recorded on Form submission?
legacy
Issue I have a form with 2 fields: - "Visible field" - "Hidden field" with a predefined value The Form has a rule: - If "Visible field" is not empty, then show "Hidden field" Submit 2 form entries, one where the...
In DXP, it is not possible to differentiate configuration per site on embedded portlets
legacy Troubleshooting
Issue In DXP, a portlet could be embedded like below: <#assign preferencesMap = {"portletSetupPortletDecoratorId" : "barebone"} /> <@liferay_portlet["runtime"] instanceId="1234"...
Guests can no longer see web content articles
legacy Troubleshooting
Issue After updating a Liferay DXP 7.2 server to dxp-5+ and publishing content Guests no longer see web content articles. A fix, LPS-106146, was introduced in dxp-5 that addressed a permissions error when...
Why p_p_auth token is exposed in the URL? Could it be a security risk?
legacy
Issue On Liferay Portal 6.2, p_p_auth token is exposed in the URL. It might be considered as a security risk. Environment Liferay Portal 6.2 Resolution No attacker or other user can use p_p_auth token, only a...
Getting the themeDisplay object in DXP themes and layout templates
legacy How To
Issue In Liferay Portal 6.2, the themeDisplay object was inherited in themes and layout templates. How is it possible to get the same object in DXP? Environment Liferay DXP 7.0 Liferay...
Cannot Request Users With long userid After Patching to DE-93
legacy Troubleshooting
Issue We use this code to secure our API calls in our customization: (request variable is an HttpServletRequest object from @Context annotation) long userId = GetterUtil.getLong(request.getRemoteUser());  user =...
Changing layout's type removes portlet preferences
legacy Troubleshooting
Issue Changing our page's type from "Layout" to "Link to URL" then back to "Layout", the page won't retain its portlets configuration Environment Liferay DXP 7.0 with Fix Pack 93 or below Resolution The...