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How to update our Tomcat server?
legacy How To
Issue We've found a security issue in our current Tomcat server version The issue has been fixed in the latest version of Tomcat Does Liferay provide a fix for the issue? If not, how can we upgrade our...
The default Liferay DXP site's name cannot be localized/translated
legacy How To
Issue I am using the default Liferay DXP site, renamed it, but I do not see the language button or an option to add the site name in different languages. Environment Portal 6.2 DXP 7.0+ Resolution The default site's...
Disable Footer Section
legacy How To
Issue How to hide the footer section("Powered by Liferay" section)? Environment Liferay DXP 7.2 Resolution The below steps can be followed to disable the footer section: 1) Go to Site Builder > Pages. 2) Click on the...
How to decide which Liferay DXP image from Docker Hub to use with Liferay PaaS
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Now that the Liferay DXP image for a Liferay PaaS environment...
Understanding a "There is no order guarantee on which result is returned" Portlet Preferences warning when using embedded Hypersonic
legacy Troubleshooting
Issue When unzipping and launching a 7.1 SP4 bundle, the following WARN is shown in the logs: 2020-09-30 15:21:30.057 WARN [http-nio-8080-exec-2][PortalPreferencesPersistenceImpl:208]...
Login fails in local environment.
legacy Troubleshooting
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
NamingException Error on WebSphere 6.x
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When Liferay Portal is running on a...
Common Errors with Database Sharding in DXP 7.0
legacy Troubleshooting
This article documents the issues with setting up a sharded database and lists steps to resolve the issue or avoid it altogether. Resolution Error: Users are unable to create content specifically on a sharded database...
Image Editor Does Not Load on Websphere
legacy Troubleshooting
This article documents an issue where the image editor does not load on WebSphere, as well as steps to resolve the issue or avoid it altogether. This issue is caused by one of the JS files served within the JS editor...
Before Opening a Clustering Ticket
legacy Troubleshooting
This article provides a short checklist of questions to ask and steps to take before opening a clustering ticket in Help Center. By taking a moment to go through this checklist before opening a Help Center request, you...
Possible Performance Issue Caused by LPS-48693
legacy Troubleshooting
Before the portal-84-6210 fixpack, the DDMTemplate editor UI was missing the cacheable checkbox. This issue caused each DDMTemplate that was saved into the DB to not be cached. This article provides a solution to a...
Upgrade halts with "ALTER TABLE" exception
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Liferay Support does not recommend or...
Trouble Starting Portal If 'Java_Home/bin' Is Not Defined in Path Variable
legacy Troubleshooting
This article describes a known issue where the platform may not start if JAVA_HOME/bin is not defined in the PATH variable. DXP 7.0 and 7.1 requires JAVA_HOME and PATH variables to be set. However, the...
Known Issues with Core-5
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article outlines a small set of...
Avoiding SAXParser Exceptions
legacy Troubleshooting
By default, the Liferay platform does not define a SAXParser. But please note that a SAXParser contains the logic that can parse XML files. Liferay does not define a SAXParser because certain setups (e.g....
DXP Fails to Generate Captchas and Charts on RHEL 7.4
legacy Troubleshooting
When using RHEL 7.4, and viewing a captcha, or when navigating to Control Panel > Configuration > Server Administration, the following stack trace will appear in the application server logs. That is...
ConcurrentModificationException When Deploying Plugins on Liferay Portal 6.1 EE GA3
legacy Troubleshooting
This article outlines a specific known issue that exists within Liferay Portal 6.1 EE GA3 SP3 and provides a link to follow its resolution. Resolution At the time of release, there is one known issue with Liferay...
Difficulty Adding Assets That Use Alloy Editor on Windows Os in DXP 7.0
legacy Troubleshooting
This articles serves as a troubleshooting guide for users working in Liferay DXP 7.0. When it comes to adding assets using the alloy editor on Windows OS, you may encounter some difficulties. The browser may display a...
Resolving 'UnsupportedOperationException' Caused by an Invalid Audit Max Queue Size Setting
legacy Troubleshooting
This article documents steps on how to increase the audit message max queue size that leads to an UnsupportedOperationException.  By default, System Settings > Foundation > Audit > "Audit message max queue size" is set...
X-FRAME-Options Reference Guide
legacy How To
This article is to help those who wish to change the X-Frame-Options in Liferay Digital Experience Platforms. Usually, this is required if you are trying embedding widgets in a portlet or an iFrame so that HTTP headers...
Unicast with JGroups (RMI)
legacy How To
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products....
Tomcat JDBC Connection Exhaustion
legacy Troubleshooting
This article helps troubleshooting MySQL when executing the VerifyProcess. Small Max JDBC Connection Pool causes JDBC Connection Exhaustion if the VerifyProcess is executed...
Starting Up a Liferay Bundle From an External Drive on a Mac
legacy Troubleshooting
Whether it's for demo-ing Liferay or for other purposes, you may at some point wish to run a Liferay bundle from an external hard drive. Most of the time, this is straightforward. When...
Upgrading to Liferay Portal 6.1 EE
legacy How To
With the release of Liferay 6.1 EE GA1, Liferay introduced the Seamless Upgrade feature. Seamless upgrades allow users to upgrade to the latest version of Liferay by simply pointing...
Portal Best Practices
legacy
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The...
Changing the Liferay Logs Directory
legacy How To
This article documents how to change the Liferay logs directory from the default [LIFERAY_HOME]/logs to another desired path.  Resolution Steps to Change the Liferay Logs Directory...
Upgrade Process properties are not needed anymore
legacy
Prior to Liferay Portal 6.1, the upgrade process required that "upgrade.process" property to be set in the portal-ext.properties. For example, consider an upgrade from Liferay Portal 5.2 to Liferay Portal 6.0...
[Upgrade] Handling Quartz Data during Liferay Portal Upgrades
legacy How To
Quartz data is a unique type of data. If quartz data is part of the database upgrade, then there are some potential additional steps to take during the upgrade process. Resolution If there are not any publishing jobs,...
Ehcache Configuration for Different Versions of the Liferay Platform
legacy How To
This article outlines Liferay configurations for distributed caching along with how to deploy custom tuning configurations. For cache tuning and finding optimal settings for a particular environment, please see the...
Poor Performance in DB2 When Executing SQL Queries Over Big Tables Filtering by a Column With a Non-Unique Index
legacy Troubleshooting
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these...
Backslashes in Screen Name Are No Longer Valid After Upgrading to Liferay Portal 6.2
legacy
After upgrading from Liferay Portal version 5.2 EE SP4 to 6.2 EE, backslashes in the screen name are not allowed when using the liberal screen name validator. In Portal 5.2, backslashes were allowed in the screen name....
Migrating properties which are set through Control Panel to portal-ext.properties file
legacy How To
Important Notification: Modifying the database is a risky operation! Always make a backup of your database before any modifications! If your custom portal properties are already set...
A 'ClassNotFoundException' Thrown by WebLogic 12c
legacy Troubleshooting
This article documents a known issue that occurs when deploying portlets that use JNDI. Liferay Digital Experience Platform (DXP) isn't able to load Weblogic's JNDI classes by default, which often results in a...
Connecting WebDAV to Liferay Portal Running Behind a Web Server
legacy Troubleshooting
This article documents how to connect to Liferay WebDAV folders and files from a WebDAV client if Liferay Portal is running behind a web server. Specifically, this issue was found using the IBM WebSphere application...
変更リスト上で「変更の破棄」を行った際に、”AssetEntry.title”が更新されない
legacy Troubleshooting
, knowledgeArticleType: troubleshooting, legacy: true, name: 変更リスト上で「変更の破棄」を行った際に、”AssetEntry.title”が更新されない, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 131391, title:...
フォームからアップロードしたコンテンツの保存先
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: フォームからアップロードしたコンテンツの保存先, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 131903, title: フォームからアップロードしたコンテンツの保存先
過去のワークフロータスクの確認ページにて、オブジェクトのフィールド値が更新されてしまう
legacy
, knowledgeArticleType: reference, legacy: true, name: 過去のワークフロータスクの確認ページにて、オブジェクトのフィールド値が更新されてしまう, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 136240, title:...
DXP アップグレード
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: DXP アップグレード, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: DXP アップグレード
Liferayへのアクセスが不安定になる。
legacy Troubleshooting
, knowledgeArticleType: troubleshooting, legacy: true, name: Liferayへのアクセスが不安定になる。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 111637, title: Liferayへのアクセスが不安定になる。
Liferay (Tomcat) のセッションタイムアウト時間の変更方法
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: Liferay (Tomcat) のセッションタイムアウト時間の変更方法, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: Liferay (Tomcat)...
Indexed documents are removed after full reindex with LPS-152937
legacy Troubleshooting
, knowledgeArticleType: troubleshooting, legacy: true, name: Indexed documents are removed after full reindex with LPS-152937, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 109834,...
How to set up multiple repositories with Gradle or Maven?
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: How to set up multiple repositories with Gradle or Maven?, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 109720, title:...
Permissions are requested for user Customer in Jenkins when Bitbucket is configured
legacy Troubleshooting
, knowledgeArticleType: troubleshooting, legacy: true, name: Permissions are requested for user Customer in Jenkins when Bitbucket is configured, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber:...
How to modify translations from custom development via Language Override
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: How to modify translations from custom development via Language Override, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 95740, title:...
'Credential cannot be null' when trying to log in with a customer database
legacy Troubleshooting
, knowledgeArticleType: troubleshooting, legacy: true, name: 'Credential cannot be null' when trying to log in with a customer database, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber:...
How to remove files from the Document Library that are not in DLFileEntry table?
legacy Troubleshooting
, knowledgeArticleType: troubleshooting, legacy: true, name: How to remove files from the Document Library that are not in DLFileEntry table?, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 94144,...
Remove Site Name and Instance Name from SEO
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: Remove Site Name and Instance Name from SEO, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 98561, title: SEOからサイト名とインスタンス名を削除する
Large files (20MB+) on Git repository become corrupted when deploying to Cloud
legacy Troubleshooting
, knowledgeArticleType: troubleshooting, legacy: true, name: Large files (20MB+) on Git repository become corrupted when deploying to Cloud, showDisclaimerMessage: true, sourceTeam: Support,...
Unable to edit a Document and Media's published document
legacy Troubleshooting
, knowledgeArticleType: troubleshooting, legacy: true, name: Unable to edit a Document and Media's published document, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: Document and...
Heap dump generation without a heap dump script
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: Heap dump generation without a heap dump script, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: ヒープ ダンプ スクリプトを使用しないヒープ ダンプの生成
SAML Plugin
legacy Troubleshooting
, knowledgeArticleType: troubleshooting, legacy: true, name: SAML Plugin , showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 61697, title: SAMLプラグイン
Fake SMTP Server for Local Bundle Email Interception
legacy Troubleshooting
, knowledgeArticleType: troubleshooting, legacy: true, name: Fake SMTP Server for Local Bundle Email Interception, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 63413, title: ローカルバンドルメール傍受用偽SMTPサーバ
パスワードリセット時、「秘密の質問」が設定されていないユーザーでもリセットが可能となる。
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: パスワードリセット時、「秘密の質問」が設定されていないユーザーでもリセットが可能となる。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 134686, title:...
Webコンテンツの翻訳機能に表示されるフィールドの種類
legacy
, knowledgeArticleType: reference, legacy: true, name: Webコンテンツの翻訳機能に表示されるフィールドの種類, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 132169, title: Webコンテンツの翻訳機能に表示されるフィールドの種類
nginx (HAProxy) からliferayへのリクエスト振り分けアルゴリズムについて
legacy
, knowledgeArticleType: reference, legacy: true, name: nginx (HAProxy) からliferayへのリクエスト振り分けアルゴリズムについて, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 136120, title: nginx (HAProxy)...
"Liferay.Util.openWindow()"でモーダルウィンドウを作成した際、フォーカスがウィンドウの背面に残る。
legacy Troubleshooting
, knowledgeArticleType: troubleshooting, legacy: true, name: "Liferay.Util.openWindow()"でモーダルウィンドウを作成した際、フォーカスがウィンドウの背面に残る。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 131744, title:...
Tomcat再起動後、初回アクセス時に表示が遅くなる要因
legacy Troubleshooting
, knowledgeArticleType: troubleshooting, legacy: true, name: Tomcat再起動後、初回アクセス時に表示が遅くなる要因, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: Tomcat再起動後、初回アクセス時に表示が遅くなる要因
サイト全体のバックアップ／リストア方法
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: サイト全体のバックアップ／リストア方法, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: サイト全体のバックアップ／リストア方法
It is not possible to add Fragments of type Form Components to build objects forms in Liferay DXP 2023.Q4
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: It is not possible to add Fragments of type Form Components to build objects forms in Liferay DXP 2023.Q4, showDisclaimerMessage: true, sourceTeam: Support,...
Liferay PaaS services stuck in "Deployment in progress" status
legacy Troubleshooting
, knowledgeArticleType: troubleshooting, legacy: true, name: Liferay PaaS services stuck in "Deployment in progress" status, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 109487, title:...