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Issue How to increase the Google Cloud CDN cache timing max-age= 3600(1 hr) to 1 day. Environment Liferay PaaS Resolution The default CDN caching involves the caching timing limited to 1hr(CLIENT_TTL and DEFAULT_TTL) The Google Cloud platform uses CLIENT_TTL to control CDN behavior. As...

Issue I don't understand how company.default.home.url in portal-ext.properties and the setting of Control Panel ->Instance Settings -> Instance Configuration -> General -> Home URL work together. Environment DXP 2024.Q1.11 Resolution The company.default.home.url property provides the...

Issue Issue 1: Some categories in your language having accents or other language-specific characters are not correctly ordered. For example: Abierto Cerrado Árbol (should be at second place) Issue 2: After translating the categories, navigate to a secondary language with a different...

Issue You need to deploy a custom client extension to specific instances. What are the next steps? Environment DXP 7.4 Quarterly Releases. On-Premise, Local environment and PaaS Resolution A custom element client extension will be used for this example. Please check Liferay source code...

Issue After upgrading to Quarterly Release 2023.Q3.4 from DXP 7.3, we've found that OpenID Connect is no longer working. The button is no longer populating within the UI even after enabling it using this article: Configuring Liferay Authentication with Okta using OpenID Connect....

Issue I would like to know an easy way to create web contents programmatically. Environment Liferay DXP 2023.Q4 Resolution NOTE: The following resolution requires customization and should only be implemented at the discretion of your team. Liferay Support will not be able to assist with...

Issue Customer has noticed that in the Pages Hierarchy menu there is no option to scroll horizontally if the page names don't fit the menu window. The page names are also cut and there isn't any way to read them. Environment Liferay DXP 7.4 Quarterly Release 2023.q4.9 and 2024.q3.2...

Issue When administrators create a folder or document in the Document Library, Liferay automatically assigns Guest permissions to the created item. However, when non-administrator users perform the same action, Guest permissions are not assigned by default through the interface....

Issue A client encountered an error when using the 2024.Q2.(4+) versions while attempting to save a Journal article with translations using a custom structure. The issue could not be reproduced in the 2024.Q3.X versions. Steps to Reproduce: Create a new structure with an image field (or...

Issue We have noticed that the compatibility between reCAPTCHA V3 and Liferay 7.4 is problematic, which has prevented us from implementing this version on our site. Based on our research, this issue is already known within the community. We would like to receive an official confirmation...

Issue clicking on the Global Menu (aka Open Applications Menu) icon in that black bar which is at the top of our UI all of the time (for administrators) does nothing until the page below is fully loaded. Even though intuitively for an end-user that bar (but especially the Global Menu...

Issue Unable to connect to Liferay Sync using Liferay Sync Connector 6.0.0. There were no errors visible in the Liferay logs, but upon reviewing the Liferay Sync client application logs, the following error was observed: "This server is not compatible with Liferay Sync"  Environment...

Issue Steps to remove Glowroot from lower and production environment in Liferay Environment Liferay DXP 7.3 Resolution Stop the server. Kindly take a backup of the Glowroot folder. Remove the -javaagent:[path of glowroot jar file] from the [Liferay home]/tomcat/bin/setenv.sh file. Please...

Issue When creating web content using POST, PUT, or PATCH API requests, an Error 406 is returned if no locales match the accepted languages: { "status": "NOT_ACCEPTABLE", "title": "No locales match the accepted languages: xx-XX" } Environment Liferay DXP 7.4+ Resolution This behavior for...

Issue An error message stating "Denied access to model object as it does not belong to current company" occurs when attempting to access a DLFile that resides in a different company than the template from which the call is made. This error arises because the access validation implemented...

Issue When editing a page in Liferay that involves dragging fragments, some users may notice that the container fragment is not visible. However, when logged in as an admin, the fragment appears correctly. The permissions of the users who should be able to view and use the fragment seem...

Issue An error occurs when starting Liferay after placing httpclient-osgi modules in the osgi/modules directory.  Unable to parse metadata XML at "bundleentry://.../OSGI-INF/metatype/metatype.properties" for bundle ID "1111" with symbolic name "org.apache.httpcomponents.httpclient"....

Issue We add a Content Display fragment to a Display Page template to show the related content, but when we select the Display Page from a web content and click Preview, the Display Page doesn't show the web content. Environment Quarterly Release Resolution The Display Page Template...

Issue I have uploaded to our PaaS environment a backup of our on-premise environment (for migration to PaaS reasons) Problem: When I restored this backup, the result was an instance without License, asking for a license Question: What could be the reason for this, and how can they remedy...

Issue When modifying the text entered in a text area of a web content in edit mode and publishing it, line breaks are automatically added in the generated HTML. After publishing, the <br> tags are automatically replaced with <p> tags. Environment Liferay 7.2 Resolution This would be the...

Issue When adding a segment with with thousands of conditions there are problems with the indexing by Elasticsearch. The logs show a StackOverflowError stacktrace. Environment Quarterly Release 2023.Q3 Resolution Needing a segment with thousands of conditions is very unusual. Consider...

Issue I'm trying to edit an DDMStructure and I got the error : => Edit xxx is temporarily unavailable. If I look at the logs I see this error : Caused by: java.sql.SQLSyntaxErrorException: ORA-01795: maximum number of expressions in a list is 1000_ [Sanitized] Environment 7.1 Resolution...

Issue We are encountering an error related to Liferay's dispatch framework, where the system is attempting to process a non-existent dispatch trigger. The error message is as follows: ERROR [liferay/dispatch/executor-2][ParallelDestination:50] Unable to process message...

Issue After upgrading to version 7.4u41, we've encountered a sporadic error message that appears within the UI. Error: Your Request failed to complete  This issue manifests on various pages during the loading process. There are no errors within our logs.  Environment DXP 7.4u61 and older...

Issue Where can I find the exact Liferay version deployed in our SaaS environment? Environment Liferay SaaS Resolution Starting with DXP 2024.Q1.1 Quarterly Release, you can find the exact Liferay version by going to: Menu → Control Panel → CONFIGURATION → Instance Settings Additional...

Issue Font awesome icons are not available from version 2024.Q3 and is not possible to Enable it from System Settings.  Trying to add an html with some font awesome icons will not be rendered, for example:  <div class="col-2 text-right"><span class="icon-download-alt"></span></div>...

Issue Web Content style references to Document Library, on environments with Staging enabled, may not display correctly for logged-out users. However, the references are visible for users logged in with access to Staging and Live sites.     Environment Liferay 2024.Q2.0   Resolution This...

Issue In Jenkins, we are seeing how builds are triggered from multiple branches when there is a single push to one branch. This seems related to branch indexing and Jenkins multibranch pipeline. What can we do to tackle this? Environment Liferay PaaS Resolution In some cases, this kind...

Issue We have an A/B test ongoing. We did an automated browser test (Cypress UI with multiple different browsers) to simulate end users and the data did not show there right away or even the same day? At which time of day are the results collected to be shown in Analytics Cloud?...

Issue Liferay throws a ClassCastException after upgrading, the upgrade logs show no errors.  Liferay throws an error after non-graceful shutdown ERROR [http-nio-8080-exec-8][AutoLoginFilter:247] Current URL /home generates exception:...

Issue I would like to set default landing pages based on user group membership so that I can redirect users to different pages on login based on their user group membership. Environment Quarterly Releases Resolution This is not currently possible, but there is a feature request open at...

Issue I'm unable to use the PUT API to update users as linked to the SCIM Client. I'm not able to add new users and then update them using the PUT API linking them to the SCIM client. Environment 2024.Q1+ Resolution Important This feature is currently behind a beta feature flag. To add...

Issue How do I prevent Liferay from saving files in the tomcat/temp/ directory? Environment Liferay DXP Quarterly Release Resolution There is no OOTB way to stop files from saving in the tomcat/temp/ directory. This action is managed by the application server, rather than Liferay, and is...

Issue Is Liferay DXP affected by CVE-2024-38286? CVE-2024-38286 is an Apache Tomcat vulnerability wherein Apache Tomcat, under certain configurations on any platform, allows an attacker to cause an OutOfMemoryError by abusing the TLS handshake process. This vulnerability only impacts...

Issue After we delete an image that was linked to a document through a structure and it's in the recycle bin, the Headless API is still returning all of its image details in the response. Environment 7.4 Resolution This is the expected behavior. When an image is first moved to the...

Issue Custom portlet renders the language resources as the key. What should we change in our code to render the language correctly? Environment Liferay DXP 2024.Q2 Quarterly Release Resolution There’s a workaround based on Declare the Override in the Bnd File, which is adding the...

Issue We have a Spring Boot extension client that interacts with the Liferay APIs and that makes the OAuth2 challenge via OAuth2AccessToken oAuth2AccessToken = liferayOAuth2AccessTokenManager.getOAuth2AccessToken(clientRegistrationId); When we launch the Spring Boot application via...

Issue How is a unique session interpreted? Environment Analytics Cloud Liferay DXP Resolution The user sessions have a window of 30 minutes since the first event has been sent when a user accesses DXP. In this situation, any event that is sent, after 30 minutes from the first event, will...

Issue We have an A/B test ongoing. Why is the data shown in Analytics Cloud with a significant delay? Environment Analytics Cloud Resolution We update the A/B Testing experiments daily so that is the cause of the delay. Additional Information A/B Testing    , knowledgeArticleType:...

Issue If I open a browser and visit a A/B testing page and do an action - is this considered one session? If I open a new window or tab and do it again, is it a same session or a different session? If I open a new private/incognito window on a browser, is it always a new session?...