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Web Contents still appear after updating Display Date to a future time
legacy How To
Issue 1. Create a Web Content with a future display date 2. Add an Asset Publisher in the home page 3. The Web Content does not appear in the list (as expected) 4. Create another Web Content and publish 5. The Web...
Commerce guest checkout: country and region drop-downs show "undefined"
legacy Troubleshooting
Issue When I checkout an order as a guest, on the checkout page the Country and Region drop-downs are wrongly populated, showing "undefined" for every country/region name Environment Commerce 2.1.1 DXP 7.1 Resolution The...
Can not connect to an external service using port 25
legacy Troubleshooting
Issue It is not possible to establish a connection to an external service from Liferay Cloud using the port 25, commonly used for email sending/receiving purposes. Environment Liferay Cloud Resolution Port 25...
Can't enable staging because the propagation of changes is enabled
legacy Troubleshooting
Issue When trying to enable Staging for a site the page is blank with the following message on the top: Warning: Staging cannot be used for this site because the propagation of changes from the site...
Session Hijacking issue with https connection
legacy
Issue By replacing the sessionId of a logged-in user, the user's session from another browser is replicated. Steps to reproduce Create 2 users like u1, u2 Assign the role for the u1 as "Power user", u2 as "Portal...
Integration of SiteMinder SSO
legacy How To
Issue How to integrate the SiteMinder SSO with Liferay Environment Liferay DXP 7.0 Resolution By default, Token based authentication is disabled in the Liferay. To manage the same, refer to this document Token-based...
Web Content Title not displayed in notification email resulting from Workflow
legacy Troubleshooting
Issue When implementing a workflow that sends users an email notification when a new Web Content Article is created, the email does not contain the title of the Web Content Article. Environment Liferay DXP 7.2...
How to set an absolute path in an OSGi .config file for a directory on a shared network drive
legacy Troubleshooting
Issue We are attempting to use a Document Library directory "External_Library" on a shared network drive, but cannot determine how to use an absolute path instead of a relative path; during startup, a relative path...
Patching Tool 'WARNING: Some of the currently installed fixes are not available' while installing certain fix packs and hotfixes
legacy Troubleshooting
Issue After installing a fix pack and a hotfix, Patching Tool shows the message - "WARNING: some of the currently installed fixes are not available: <a very long ticket list>": Environment Liferay DXP 7.0:...
404 error when downloading module "com.liferay.saml.opensaml.integration" from Release Notes page
legacy Troubleshooting
Issue Getting a 404 error when downloading module "com.liferay.saml.opensaml.integration" from Release Notes page. Environment Liferay DXP 7.2 Resolution The module for  "com.liferay.saml.opensaml.integration" can be...
"Version specific upgrade task must return function" error when running gulp upgrade command
legacy Troubleshooting
Issue While upgrading a theme created with Theme Generator and running the step of upgrading the theme itself (gulp upgrade), the below error message will be returned: [18:20:11] Starting 'upgrade'... [18:20:11]...
Password Reset Expiration Date
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Is...
Restoring Data
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). This article has been replaced by Restoring Data from a Backup...
How to hide specific pages from search results using the Custom Filter Widget
legacy How To
Issue Is it possible to hide specific pages from search results? For example, we have a site with Page A and Page B. Both pages need to remain public, but we only want Page B to show up in the results when users...
In Select File modal window, when clicking on the SITES breadcrumb link, the Global site is not listed
legacy How To
Issue When creating e.g. a web content and adding an image or document to it, I am presented with a popup window for selecting the document/image file, and at the top there's a breadcrumb link (Sites), and when I click on...
Can a guest submit an entry via the form?
legacy Troubleshooting
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
Can not generate a build from Bitbucket due to status 401 (unauthorised) error on Jenkins service
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After trying to integrate your Bitbucket repository,...
Can not associate an User Segment to a Content set
legacy Troubleshooting
Issue In Site management > Content & Data > Collections > Add a new manual selection > Add a new personalized variation, it is not possible to select a User segment from the list after changing the number of...
Can not install a hotfix due to folder permission errors
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Can not install a hotfix due to folder permission...
How to enable simultaneous login from multiple sessions
legacy How To
Issue How to enable users to simultaneously login to Liferay DXP using multiple different sessions Environment Liferay DXP Resolution Add the following lines to your portal-ext.properties file (you must...