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Resolve the error "Load timeout for modules..."
legacy Troubleshooting
Issue I wanted to publish the comment to reply to a thread inside the category of the message board but it failed when my internet connection was slow. I also observed an error "Load timeout for modules..." in the...
When saving configurations, only the information in the current page/tab will be saved
legacy
Issue When editing configurations on a different page/tab, only the information in that current page/tab will be saved. For example: Access to edit a User and add some middle name. Move to another tab, such as...
Dynamic including and importing Javascript files
legacy
Issue What are the differences in the usage of javascript.barebone.files and javascript.everything.files across Liferay versions? Environment Liferay DXP 7.0+ Resolution Importing Javascript files in Liferay 7.0...
Staging History deleted after a few days
legacy Troubleshooting
Issue After a few days, past Staging publication records disappear from the history list located in Site Administration > Publishing > Staging  Environment DXP 7.2, DXP 7.1, DXP 7.0 Resolution By default, Liferay is...
After upgrading to Liferay DXP 7.X, Searches are not returning any results
legacy Troubleshooting
Issue After upgrading to Liferay DXP, we are not able to perform successful searches. For example, when searching for Web Content articles that exist, no results are returned Environment Liferay DXP...
Submitting a Document with the same name results in an error and losing the file from the form field
legacy Troubleshooting
Issue When you submit a file in the Documents and Media portlet that has the same title as a different file, an error is produced that prevents you from submitting it. When this happens, the file is lost from the form...
Liferay redirects to iframe source URL upon logging in
legacy Troubleshooting
Issue After adding an Iframe to a Liferay page and set the Source URL of that Iframe to e.g. /web/guest/page2, Liferay will redirect to /web/guest/page2 when logging in through the Welcome homepage. Environment...
How to set different favicons on different sites on the same Liferay instance
legacy How To
Issue Is there a way to set different favicons on different sites on the same Liferay instance? Environment Liferay Portal 6.2 Liferay DXP 7.0+ Resolution The easiest, supported and...
Startup failure due to com.liferay.portal.kernel.exception.NoSuchRoleException: No Role exists with the key {companyId=0, name=Owner}
legacy Troubleshooting
Issue A scenario has been reported where the startup process will fail, and an error message indicating "No Role exists with the key {companyId=0, name=Owner}" or similar as in the following stack trace will be thrown:...
Could not resolve module - Unresolved requirement error
legacy Troubleshooting
Issue Getting below error while deploying the ext module in the Liferay instance  org.osgi.framework.BundleException: Could not resolve module: com.liferay.journal.service [1099]_ Unresolved requirement:...
Moving an asset category lead to bigint out of range error
legacy Troubleshooting
Issue We have tens of thousands of categories, and we perform frequent changes in the structure, moving categories in the category tree. I experience bigint out of range error when trying to move a category....
Connect to LDAP via VPN for Liferay Cloud
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Liferay DXP supports LDAP connectivity, and Liferay Cloud provides VPN...
How to check Bootstrap version under DXP?
legacy How To
Issue As a developer, I would like to check what exact Bootstrap version is applied on the currently running DXP version (and patch level). Environment DXP 7.0+ Resolution Navigate to DXP and open the browser console...
Known Issue: Buttons don’t work with SPA disabled and when using Google Chrome 83.0.4103.61
legacy Troubleshooting
Issue When using Google Chrome v. 83.0.4103.61 in combination with SPA disabled (javascript.single.page.application.enabled=false in portal-ext.properties), several buttons will no longer work Environment Liferay...
Is Liferay Product affected by OpenSSL security issue CVE-2020-1967 ?
legacy
Issue Is Liferay Product affected by OpenSSL security issue CVE-2020-1967 ? Environment Liferay DXP 7.1 Resolution Since Liferay products do not come with OpenSSL built-in, Liferay is not affected by CVE-2020-1967 out of the...
Gauges in Control Panel > Server Administration are not shown
legacy Troubleshooting
Issue Gauges in Control Panel > Server Administration are not shown There are NPE in log files, similar to  Caused by: java.lang.NullPointerException  at...
Not able to add Structure Key after unchecking Auto generate Structure Key
legacy Troubleshooting
Issue Steps to reproduce: 1. Download the liferay-dxp-tomcat-7.2.10.1-sp1-20191009103614075.tar.gz from Liferay 2. Unzip and start the out of the box liferay-dxp-tomcat-7.2.10.1-sp1. 3. Once Liferay started, go to...
Unable to add Image Field in Structure
legacy Troubleshooting
Issue 1. Install a clean Liferay DXP 7.2 SP1 and install the liferay-hotfix-266-7210 2. In portal-ext.properties file, add "minifier.enabled=false" property 3. Start Liferay. Go to "Content & Data" -> "Web Content" ->...
Pagination drop down count in Asset Publisher Portlet
legacy Troubleshooting
Issue The number of pages that are shown in the pagination drop down menu for the Asset Publisher portlet is not the total number of pages that exist on that site. For example, if there are 30 pages total, it only...
Cannot map same IP address into multiple ports on Liferay PaaS VPN
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue You have mapped the same IP address to multiple ports...