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Hot Backups of the Liferay Database: Risks and Recommendations
legacy
Issue Is it safe to perform a hot backup of the Liferay database while the server is still running? What are the risks involved, especially concerning data consistency? Environment Liferay DXP...
B2C SSO Configuration with OpenID Connect Not Working
legacy Troubleshooting
Issue Setting up Business-to-Consumer (B2C) single sign-on (SSO) configuration with Liferay using OpenID Connect (OIDC) in Azure AD B2C is not working as expected. After enabling OpenID under Instance Settings in...
Raylife Site Creation Fails with 'Unexpected Error'
legacy Troubleshooting
Issue When creating a site using the Raylife AP or Raylife D2C templates, the process fails with the UI showing: "An unexpected error occurred." In the Liferay browser console, the "CommerceChannel is null" error...
Unable to schedule Web Content with past dates
legacy Troubleshooting
Issue As of 2025.Q1, you can no longer edit the "Display Date" field or schedule the publication date for past dates—only for future ones. As a result, you are unable to perform a key use case that used to...
Cluster won't be established and traces show Autodetecting JGroups outgoing IP address and interface for false:80
legacy Troubleshooting
Issue After setting up a Liferay cluster, the cluster won't be properly established. There's a suspicious trace in the logs INFO [SCR Component Actor][JGroupsClusterChannelFactory:130] Autodetecting JGroups...
Is Liferay affected by CVE-2024-6783?
legacy
Issue After performing a security scan, a Vue.js vulnerability reported as CVE-2024-6783 is identified. Environment Liferay DXP 7.4 - Quarterly Releases Resolution Liferay is not impacted by CVE-2024-6783 as Liferay DXP...
JavaScript code in Link to URL page gets executed
legacy How To
Issue When creating a new public page of type "Link to URL" and using JavaScript code as the URL, the code gets executed when accessing the page. Environment Liferay DXP 2025.Q1 and prior Quarterly Releases Resolution...
hotfix-123 :: Currently not installed; Won't be installed: requires version 2025.Q1.XX
legacy Troubleshooting
Issue After adding a hotfix in the patching folder and running the ./patching-tool.sh info command, it shows the following response: Product information: * DXP version: 2025.Q1.x LTS * Patching Tool version:...
Application Accept Special Characters in Input Fields
legacy
Issue The application accepts special characters in input fields. Ex: " ' ` * ; % _ = & | \ ? ~ < > ^ () [] {} $ \n\ Steps to Reproduce: 1. Start Liferay server. 2. Navigate to the user’s profile. 3. Click on...
Search navigation not showing the correct pagination or displaying the last couple of Web Content documents
legacy Troubleshooting
Issue When using the search navigation, we've discovered that not all of the web contents are displayed. The pagination is also not reflecting the correct amount of web content documents. Steps to reproduce: 1. Start...
After Upgrading to 2024.Q1 User Public Pages Return 404 Error if Accessed via PlId
legacy How To
Issue After upgrading from Liferay DXP 7.4 u48 to 2024.Q1, user public pages with guest permissions return a 404 error, except for the page owner. The portal administrator also cannot access these pages. Environment...
Connection to Analytics Cloud fails due to error unable to find valid certification path to requested target
legacy Troubleshooting
Issue Analytics Cloud is not getting configured when using an access token. The following error appears in the logs: ERROR [default task-26][ExceptionMapper:79] unable to find valid certification path to requested...
NullPointerException on assetRendererFactory after Upgrade
legacy Troubleshooting
Issue After upgrading to Liferay DXP 2025.q1, the upgrade process completes successfully. However, upon restarting the server, the following error is shown in the log: ERROR [render_portlet_jsp:122] Cannot invoke...
Liferay Marketplace App Manager Web XSS Vulnerability (CVE-2025-4388)
legacy Troubleshooting
Issue A reflected cross-site scripting (XSS) vulnerability (CVE-2025-4388) in /o/marketplace-app-manager-web/icon.jsp allows a remote non-authenticated attacker to inject JavaScript into the...
How to Optimize Language Selection for SEO
legacy Troubleshooting
Issue The language selector in Liferay DXP uses the /c/portal/update_language URL, which calls the UpdateLanguageAction.java action. This action sets the selected language and redirects the user to the...
Email Sender Configuration is not being saved
legacy Troubleshooting
Issue When modifying the Email Sender Name in our PROD environment by following these steps: Control Panel > Instance Settings > Email Access "Email Sender" in the left menu Set "XYZ" in the "Name" field > Save the...
Incorrect Pagination Behavior in the SearchResultsPortlet
legacy Troubleshooting
Issue I have an issue with the search results portlet pagination. When searching for an item by selecting a page after page 20, the first page results are shown instead of the selected page. Steps to reproduce: Set up...
"Information Templates" page is blank
legacy Troubleshooting
Issue We've observed an undesirable behavior when trying to access "Information Templates". When navigating to Design > Templates > Information Templates, the page is blank. There is no option to create a new...
Changes Not Reflecting Across Nodes
legacy Troubleshooting
Issue In a clustered Liferay environment, changes made on Node 1 are not consistently reflected on Node 2. The changes only appear after restarting the Liferay server. Environment Liferay DXP [All versions]...
Step-by-Step SAML Integration with Liferay and Keycloak
legacy How To
Issue Is Keycloak supported with Liferay? If yes, how can SAML be configured with Liferay? Environment Lifeary DXP [All versions] Resolution As per Liferay’s official compatibility matrix, Keycloak is not listed as a...
Updating Web Content's Custom Integer Field Using Headless API
legacy Troubleshooting
Issue When trying to update the web content's custom field value of type Integer with API, an errorClassCastException occurs. Steps to reproduce: Create a custom field of integer in the web content article. Create...
Error Creating Web Content with Nested Fields via Headless API: 'Value Should Not Be Set for Transient Field'
legacy Troubleshooting
Issue When attempting to create web content that includes nested fields using the Headless API, the user encounters a 400 Bad Request error. The response message states: "Value should not be set for transient field...
Changing locale using the Language selector in a private page redirects to a 404 error page
legacy Troubleshooting
Issue I have an issue with the use of the language selector in a private page. When I try to change the locale using the language selector, I get redirected to a 404 error page. Reproduction Steps: Start 2024.q1.17....
Builds being deployed to the Liferay Cloud console fail with the following error: Unknown arguments: use-external-git, useExternalGit
legacy Troubleshooting
Issue Any builds being deployed to the Liferay Cloud console fail with the error: Unknown arguments: use-external-git, useExternalGit Environment PaaS Quarterly Release Resolution There is an incompatibility with CLI...
Company-scoped objects' workflow tasks do not get assigned to users with only site-scoped roles
legacy Troubleshooting
Issue Given: A company-scoped custom object A workflow assigned to the above-mentioned object (at Global Menu > Applications tab > Workflow section > Process Builder > Assignments tab) And a workflow task...
Dynamic Data Lists Changes Not Managed Within Publications in 7.3
legacy
Issue Dynamic Data Lists (DDLs) changes are not managed within Publications mode. Any changes or new DDL records are directly published to production. Environment DXP 7.3 Resolution DDL changes are not supported...
Web Content Structures Not Visible in Second Instance After Upgrade
legacy Troubleshooting
Issue After upgrading to a Quarterly Release, web content structures are not visible in the second instance when creating web content. Environment Liferay Quarterly Release upgraded from a previous version...
Unable to use /-/ for redirection rules.
legacy How To
Issue When I use 2024.q3.13 I'm unable to use /-/ for redirection. I receive an error. Steps to reproduce: Start a clean bundle of Liferay DXP 7.4 QR 2024.Q3.13 Go to Configuration -> Redirection and add a new...
Is it possible to use Liferay-provided and custom certificates at the same time?
legacy
Issue Can I use both a custom certificate and a Liferay-provided certificate? Environment Liferay SaaS Resolution Yes, it's possible to use both a custom certificate (e.g., for domain.es) and a Liferay-provided Let's...
How to Enable Audio for CAPTCHA
legacy How To
Issue How can users enable audio for CAPTCHA verification? Environment Liferay DXP 7.4 and above Resolution Liferay does not provide out-of-the-box (OOTB) support for audio CAPTCHA functionality. However, users...
Page Audit is not displaying errors properly
legacy Troubleshooting
Issue I have an issue with Page Audit. The feature has stopped working. When initiating an audit on a page, the progress bar reaches 99% and then stops, resulting in a null pointer exception error being thrown in the...
Proxy paths are not honored after upgrading to 2025.Q1.9
legacy Troubleshooting
Issue After upgrading to 2025.Q1.9 we've found that our page are largely inoperable. There are a large amount of console errors related to missing functions, missing MIME types, missing AUI, etc. Environment...
Unable to edit or create Collections
legacy Troubleshooting
Issue We've discovered a behavior that occurs when trying to edit existing collections or creating new collections. The page fails to load. The main error that popualates references a missing classname:...
I cannot schedule web content using a date in the past
legacy Troubleshooting
Issue I have an issue with the web content scheduling. I set the time zone of the user's OS to CET while the user and the server are set to UTC (by default). I create web content and schedule it to be less than 1 hour...
Pages Appear in Search Results But Lead to 404 Errors
legacy Troubleshooting
Issue Some search results lead to 404 pages, even after reindexing. Pages exist but cannot be navigated to with the search bar. Search bar is unresponsive when clicking on certain results. Environment...
How to Grant Add User Permission to a New Role?
legacy Troubleshooting
Issue We set up a new role and want to enable it to add new users to the portal. When we navigate to Define permissions > Users and Organizations, there is no "Add User" permission. Even is granting all permissions...
Rest Application menu (/o/api) contains duplicate items
legacy Troubleshooting
Issue I have noticed that when I use the headless /o/api Rest Application menu has duplicated items. It is duplicated next time after being selected and used. It does not impact the functionality. Reproduction Steps:...
Display date disappears if you update a web content
legacy Troubleshooting
Issue I have an issue with the web content article display date. When I update the web content by changing the title, the published date disappears. Reproduction Steps: 1. Start 2025.q1.8-lts 2. Go to Content & Data...
Deploys failing due to "requested flag is either misspelled or unsupported by this database type"
legacy Troubleshooting
Issue New deploys fails due to the database service and backup restores too Checking the database service logs you identify the following: INFO May 15 14:54:39.664 1904 database 75b864bd48-zzc6n [INFO] Instance...
GMT Unexpectedly Appears in Time Zone Dropdown
legacy Troubleshooting
Issue I'm trying to customize the default list of time zones in Liferay DXP by setting the time.zones property in the portal-ext.properties file. I didn't include GMTin the configuration, but it is still showing...
Liferay service restarts frequently
legacy Troubleshooting
Issue Since we allowed access to some users to contribute content, we are getting many issues with Liferay service restarts. While we are working with the platform, following error message is shown without any...
NoClassDefFoundError: org/apache/commons/compress/archivers/zip/ZipArchiveInputStream
legacy Troubleshooting
Issue We are putting up commons-io on osgi/module folder so it will be readily available to all modules, on our previous version of Liferay (DXP 2024 Q1.7), the commons-io worked, however now we are updating to the latest...
Error in Jenkins builds
legacy Troubleshooting
Issue When we generate a new build, we get the following error: ERROR: the command "[lcp, deploy, --only-build, --project, resumed, --metadata,...
Web Content is being approved after the expiry date
legacy
Issue When users enable workflow for web content, the expiration date feature is not working as expected. Steps to reproduce: 1. Start the server 2. Apply 'Single Approver Workflow' for web content. 3. Navigate to...
How to expose large object entries to guest users without manually assigning the permissions
legacy How To
Issue How to expose object entries to guest users without manually assigning permissions to each entry. Assigning permission will work here but if the number of entries in the object is large, it will not be...
The drop-down is not working when clicking anywhere apart from the arrow
legacy Troubleshooting
Issue The category filter fragment only expands or collapses the category list when clicking the dropdown arrow. Clicking the category name itself does not trigger this action. Steps to reproduce:  1. Navigate to...
CVE-2021-29044
legacy How To
Issue We would like to verify if our Liferay instance is vulnerable to CVE-2021-29044 Environment DXP 7.2, DXP 7.3 Resolution Please see if your current patch level is higher than 7.2 FP10, or 7.3 DXP1.  If your current...
I received the following error in the log: Feature flag LPD-10588 is not available for company 0
legacy Troubleshooting
Issue After upgrading to 2025.q1.6-lts, I received the following error in the log: Feature flag LPD-10588 is not available for company 0 Environment Liferay Quarterly Release 2025.q1.6-lts Resolution The case has been...
Object entry reviewer to have access only to currently reviewed object, not to all entries
legacy Troubleshooting
Issue Issue description: I have enabled a review workflow for an object and noticed that if I want the reviewer to be able to edit the submitted object entry during the review task, I need to add the "Access in Control...
Deploying an EXT module on PaaS
legacy How To
Issue Deploying an EXT extension results in the extension being lost after the environment restarts. Environment Quarterly Releases 2023.Q3.3+. PaaS Resolution The use of EXT modules is discouraged....
Hidden Heading (

Navigation

) and Incorrect role="main" Usage in Liferay DXP Theme
legacy Troubleshooting
Issue An unnecessary hidden heading, <h1 class="sr-only">Navigation</h1>, is present in the page source code. Although hidden visually, it is still picked up by screen readers, which can confuse users...
Analytics Cloud Stuck On "Redirecting to your identity provider..."
legacy Troubleshooting
Issue When attempting to access Analytics Cloud via https://analytics.liferay.com the site hangs indefinitely on the "Redirecting to your identity provider..." message. This can occur despite successfully logging...
User Workflows Not Appearing Under 'Assigned to My Roles'
legacy Troubleshooting
Issue We have enabled a workflow for approving new user account creation. While the Admin user gets the notficiation about the workflow task, if they navigate to My Workflow Tasks > Assigned to my Roles, the task is...
Loss of Client Extension Configurations After Publishing with Local Staging
legacy Troubleshooting
Issue After configuring settings such as JS or CSS on the pages of a site with Local Staging enabled, the changes are being lost after publishing to Live   Environment 2024.Q1.12 (or older versions)   Resolution This...
Is it possible to block direct access to a portlet render URL?
legacy
Issue We would like prevent direct access to portlet render URLs (/c/portal/render_portlet) that bypass normal navigation within the portal.  These portlets have been manually added to the page. Example URL:...
After upgrading to 2025.q1. old display date is not set as publication schedule date
legacy Troubleshooting
Issue When upgraded to 2025.q1.2 the display date was still there in the database, but when you checked the UI clicking on Schedule Publication, you could not see the date set for display on the previous Liferay.  ...
Filtering Analytics Cloud Individual User Activity by Date Range via API
legacy Troubleshooting
Issue There is a requirement to filter Analytics Cloud individual user activity data by date range using the API. individual user activity can be extracted withcurl -i -L -H "Authorization: Bearer {token}" -L...
How to use Regular Expressions/OS scripting to query for Active Directory LDAP custom records based on certain LDAP custom fields?
legacy
Issue Is it possible to query Active Directory LDAP imported/created custom records based on certain already existing LDAP custom fields? Environment LDAP 2024.Q1.1 Resolution Using Regular...
Why is the Back Button not working?
legacy Troubleshooting
Issue Users have reported that the back button does not function as expected in certain areas of Liferay. Environment Liferay 7.4 Resolution Kindly navigate to Control Panel → Instance Settings → Content...
Duplicate Web Content Articles are Published if 'Publish' button is clicked several times in succession
legacy Troubleshooting
Issue When publishing Web Content Articles, I noticed several duplicate Web Content Articles are created when the "Publish" button is clicked multiple times in a row Each Web Content Article would have identical...