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Sort order in select file modal of Document & Media is not stored
legacy Troubleshooting
Issue Steps to reproduce: 1. Go to Content & Data > Document & Media and create atleast three folders( name as 2019,2020,2021). 2. In folder 2021, upload a file. 3. Go to Web Content > Structures and create a new...
After the publication of child page, summary tab refers to parent page
legacy Troubleshooting
Issue Steps to reproduce 1. Set up vanilla Liferay DXP 7.2 2. Navigate to Control Panel > Configuration > System Settings > Infrastructure >Staging and enable the publication for child pages. 3. Create this...
Workflow notification/assignment based on organisation role type
legacy How To
Issue If any user uploads a document in the folder under document and media in which the workflow has been assigned, it should notify the approver within the organization that is based on the role type configured in...
Do we need gzip for images?
legacy
Issue When retrieving images from Liferay server, gzip is not enabled. Environment DXP 7.0+ Resolution As images are already compressed, using gzip on them won't provide any additional benefit, and can actually...
After creating option in product details screen no successful message is appearing
legacy Troubleshooting
Issue No success/failure message is coming for adding a new option in product detail screen. Steps to reproduce 1. Create `Minium` site. 2. Go to any product. 3. Create option, after creating the option no...
Saving the segment causes StackOverflowError in Elasticsearch
legacy Troubleshooting
Issue Selecting a condition as parent organization in Organization segment contributor is not working when there are more sub-organizations Steps to reproduce: Create an Organization Create 1800-2000...
Adding a custom item into the journal article drop-down menu (web content drop-down menu)
legacy
Issue Within the drop-down menu for Web Content, is there a way to configure my own custom items?  The example for Document Library seen in this blog utilizes the DLDisplayContextFactory extension point. Is there...
Expand the available special characters for passwords
legacy Troubleshooting
Issue If you have a password policy enabled where the users must have special characters in their passwords certain characters that are not allowed such as "&" or "%". You will get the following error message when you...
DXP fails to send email notification after new form entry is added using headless API
legacy Troubleshooting
Issue Creating a new form entry using headless API fails to send a new email notification New entries are added but no email notification is sent Following logs are shown: 2021-09-16 17:15:35.377 ERROR...
Allow only one user to be logged into an account
legacy How To
Issue When someone is logging into an account I want to invalidate the previous session.  Environment Liferay DXP 7.0+ Resolution With the following portal-ext property you can invalidate sessions, allowing only one...
Site Template propagation fails with "MySQLIntegrityConstraintViolationException: Duplicate entry" error
legacy Troubleshooting
Issue When changes are done to a page in a site template, the changes are not applied to the derived pages on the actual sites, instead, an exception is thrown: ERROR...
Unable to edit fragment when data-lfr-editable-id is being dynamically generated
legacy Troubleshooting
Issue When a fragment has the data-lfr-editable-id being dynamically generated, if we redeploy this fragment, it is not possible to edit these fields. Environment Liferay DXP 7.3. Resolution Please contact...
Unexpected operator and Bad substitution errors executing the patching-tool
legacy Troubleshooting
Issue When you try to execute the patching-tool, the following errors show up: $ sh ./patching-tool.sh patching-tool.sh: 13: [: unexpected operator patching-tool.sh: 13: [: unexpected operator patching-tool.sh: 13: [:...
Builds are failing with d2 DXP images
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Jenkins build is failing for docker image version...
Figure and figcaption tags are getting removed in blogs
legacy Troubleshooting
Issue Figure and figcaption tags are getting removed while switching from code view to text view in blogs Environment Liferay DXP 7.2 FP11 Resolution It is a known issue and has been fixed in Liferay DXP 7.2 FP13.  If...
Google’s Cloud Storage (GCS) bucket support.
legacy Troubleshooting
Issue Google’s Cloud Storage (GCS) bucket support. Environment Liferay DXP 7.2 SP5 Resolution This feature will be merged in the upcoming fix-pack. Hence, please check the LPS-137265 Please create a support ticket...
Cannot show preview for video with only audio
legacy Troubleshooting
Issue Reproducing steps Start Liferay. Go to Control Panel > Server Administration > External Services and enable Xuggler. Restart the server. Go back to the same place and check Enable. Save. Go to Content & Data >...
The HTML tags are added by the editor when editing content in the Content editor
legacy
Issue When editing content in the Content editor, the HTML tags are being added by the editor. Steps to Reproduce: 1. Login to Liferay 7.1 as Liferay Admin 2. Navigate to Control Panel -> Announcements and Alerts...
Missing 'for' attribute in labels in Liferay Forms
legacy Troubleshooting
Issue Steps to Reproduce: Login as admin Go to Content & Data → Forms and create a form Add a text and a date_picker field Go to the forms page and use WAVE or another accessibility checker to see the...
LAR Import doesn't maintain references for Content Display Widget
legacy Troubleshooting
Issue While exporting and importing a page containing "Content Display Widget", the content referenced by the widget is no longer properly referenced after the import. Steps to reproduce: 1. Create a Basic...