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Guest can't update (call put method) in object headless API
legacy
Issue When trying to update a specific object through Headless API calls with a guest user (using an angular app), the following error is displayed: {     "status": "FORBIDDEN",     "title": "User 20099 must have...
EXT module override is not being applied in 2023.Q3.3+ from ${liferay.home}/osgi/marketplace/override
legacy How To
Issue Adding an EXT module override in ${liferay.home}/osgi/marketplace/override no longer functions. Environment Liferay DXP Quarterly Release 2023.Q3.3 and later releases Resolution To workaround this behavior for the...
Workaround for deprecated Liferay "Forms" headless API
legacy How To
Issue The Liferay "Forms" headless API is deprecated. It is discussed in detail here: https://liferay.atlassian.net/browse/LPS-125528 The users could still want the functionality that was provided by these endpoints....
Is there a way for users to visit our site using a custom domain without the search engines show the contents with the link?
legacy How To
Issue The following article suggests that we cannot remove the default domains: https://help.liferay.com/hc/en-us/articles/21806552291981-Is-it-possible-to-remove-the-default-domains-lfr-cloud-in-Liferay-PaaS, but we...
Paginator is not showing intermediate pages in mobile render
legacy Troubleshooting
Issue The default Pagination Taglib Scroll is not showing intermediate pages in PWA mode. Steps to reproduce: 1. Set search.container.page.default.delta=4 in the portal-ext.properties. 2. Start Liferay and create,...
Session keeps extending itself indefinitely in Page Edit Mode
legacy
Issue When a user leaves a Page idle in Edit mode for a long time, the session keeps extending itself indefinitely, and the user is never logged out. Environment Quarterly Releases Resolution This is the...
Control Panel will not open until all portlets are loaded in the page
legacy
Issue clicking on the Global Menu (aka Open Applications Menu) icon in that black bar which is at the top of our UI all of the time (for administrators) does nothing until the page below is fully loaded. Even though...
Regarding compatibility with reCAPTCHA V3
legacy
Issue We have noticed that the compatibility between reCAPTCHA V3 and Liferay 7.4 is problematic, which has prevented us from implementing this version on our site. Based on our research, this issue is already known within...
Error saving images in a custom structure after add a translation
legacy Troubleshooting
Issue A client encountered an error when using the 2024.Q2.(4+) versions while attempting to save a Journal article with translations using a custom structure. The issue could not be reproduced in the...
Can default landing pages be based on user group membership?
legacy How To
Issue I would like to set default landing pages based on user group membership so that I can redirect users to different pages on login based on their user group membership. Environment Quarterly Releases...
A/B Testing - When will the data show up?
legacy Troubleshooting
Issue We have an A/B test ongoing. We did an automated browser test (Cypress UI with multiple different browsers) to simulate end users and the data did not show there right away or even the same day? At which time of...
Infinite redirects when a user logs in for the first time in a site with a custom theme
legacy Troubleshooting
Issue When a user logs in for the first time in a site with a custom theme applied, an infinite set of redirections happens and the following warning message appears in logs: [code_jsp:161] {code="500", msg="",...
Add Bulk products to the Cart
legacy How To
Issue Is there a way to add Bulk products to the cart using the Liferay API? Environment Liferay DXP 7.4 [all versions] Quarterly Release  Commerce 4.0 Resolution Liferay provides an API, from which it will help to...
Issue while adding, publishing and deleting the objects
legacy Troubleshooting
Issue Unable to add, publish, and delete the objects in Liferay. Below are the observed errors: 1. Uncaught (in promise) SyntaxError: Unexpected token '<', "<HTML><HEA"... is not valid JSON. 2. Failed to load...
No item selector views found for ddmuserpersonalfolder
legacy Troubleshooting
Issue A logged in user tries to upload a document through a Form's Upload Field (D&M). When he clicks on the selector it does not open any and an error is shown. You can observe the following warn in the...
How to install Glowroot on an Elasticsearch server?
legacy
Issue Is there a possibility to install Glowroot on an Elasticsearch server? Environment Liferay DXP 7.4+ Resolution Officially, Glowroot doesn't directly support Elasticsearch for data storage. There...
Pages Hierarchy menu is cutting off the menu items when there are many nested pages and no scrolling option available either
legacy
Issue Customer has noticed that in the Pages Hierarchy menu there is no option to scroll horizontally if the page names don't fit the menu window. The page names are also cut and there isn't any way to read them....
Create journal articles (web contents) programmatically
legacy How To
Issue I would like to know an easy way to create web contents programmatically. Environment Liferay DXP 2023.Q4 Resolution NOTE: The following resolution requires customization and should only be implemented at the...
role "Site member" is being activated by default in the permission selector
legacy Troubleshooting
Issue When administrators create a folder or document in the Document Library, Liferay automatically assigns Guest permissions to the created item. However, when non-administrator users perform the...
Dispatch Trigger Error: No DispatchTrigger Exists with Primary Key XXXXX
legacy Troubleshooting
Issue We are encountering an error related to Liferay's dispatch framework, where the system is attempting to process a non-existent dispatch trigger. The error message is as follows: ERROR...
"Error: Your Request failed to complete" sporadically populates within the UI
legacy Troubleshooting
Issue After upgrading to version 7.4u41, we've encountered a sporadic error message that appears within the UI. Error: Your Request failed to complete  This issue manifests on various pages during the loading...
Users are not able to see the tasks under the 'My Workflow Tasks' menu
legacy Troubleshooting
Issue Users are unable to see the tasks under the 'My Workflow Tasks' menu after a workflow has been assigned to them for approval and the following errors related to elastic search and Kaleo instance token...
Block the traffic based on the regions
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Is it possible to block the request on the site based on the...
Deployment dependencies that require internet connectivity (On-premise)
legacy
Issue What are the necessary dependencies that require internet connectivity during the build and runtime of a project?  Environment Liferay DXP 7.4 Resolution Technically, all dependencies are downloaded...
How to resolve multiple Iframe authentication requests in a clustered environment
How To
Issue After including an iframe link in a third-party application for our clustered Liferay environment (and already setting the appropriate X-Frame-Options), users are experiencing repeated authentication prompts...
Angular custom element Client Extension does not load on SPA navigation
legacy Troubleshooting
Issue Create and deploy an Angular custom element Client Extension, for example: liferay-sample-custom-element-3 .  Drag the custom element into a page and navigate with Single Page Application enabled:...
Unable to re-enable Analytics Cloud in Production after disabling the connection in a lower environment with Production backup data
legacy Troubleshooting
Issue In a testing scenario in which Production backup data is imported to a lower environment and Analytics Cloud is disabled via the UI in the lower environment, you may observe that the connection gets disabled in...
Character replacement in web content with CKEditor
legacy How To
Issue When modifying the text entered in a text area of a web content in edit mode and publishing it, line breaks are automatically added in the generated HTML. After publishing, the <br> tags are automatically...
Cannot add segment with thousands of conditions due to indexing problems
legacy Troubleshooting
Issue When adding a segment with with thousands of conditions there are problems with the indexing by Elasticsearch. The logs show a StackOverflowError stacktrace. Environment Quarterly Release 2023.Q3 Resolution...
Getting ORA-01795 when editing a DDM structure
legacy Troubleshooting
Issue I'm trying to edit an DDMStructure and I got the error : => Edit xxx is temporarily unavailable. If I look at the logs I see this error : Caused by: java.sql.SQLSyntaxErrorException: ORA-01795: maximum number of...
A/B testing - How are unique sessions interpreted?
legacy
Issue How is a unique session interpreted? Environment Analytics Cloud Liferay DXP Resolution The user sessions have a window of 30 minutes since the first event has been sent when a user accesses DXP. In this...
A/B Testing - How are sessions work in relation to browser windows, tabs, private/incognito windows?
legacy
Issue If I open a browser and visit a A/B testing page and do an action - is this considered one session? If I open a new window or tab and do it again, is it a same session or a different session? If I open a new...
A/B Testing - Why is there a delay?
legacy
Issue We have an A/B test ongoing. Why is the data shown in Analytics Cloud with a significant delay? Environment Analytics Cloud Resolution We update the A/B Testing experiments daily so that is the cause of the...
Multi-Factor Authentication via SMS
legacy
Issue We want to set up MFA via SMS without using any external Apps. Is this possible with Liferay out-of-the-box? Environment Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution MFA by SMS is not...
How to redirect users accessing www.mydomain.com to mydomain.com in my PaaS environment?
legacy How To
Issue We need to implement a rewrite rule that change the URL in a client request from www.mydomain.com to mydomain.com. How should we proceed to configure this in our PaaS environment? Environment Liferay PaaS...
A/B Testing - What are the conditions to declare the winner?
legacy Troubleshooting
Issue In conducting A/B testing, all the tests were run in anonymous sessions, ensuring that each session was isolated by closing the incognito tab between tests. I experimented with both anonymous and non-anonymous...
It is not possible to switch between options using Incompatible in Bundle product relations
legacy Troubleshooting
Issue We added two bundle options for a product (i.e. myProduct) and between the products of each option we defined some Incompatible in Bundle product relations. If we open myProduct details and select an option...
Form container is not visible for a custom role
legacy Troubleshooting
Issue When editing a page in Liferay that involves dragging fragments, some users may notice that the container fragment is not visible. However, when logged in as an admin, the fragment appears...
Cannot access .zip file error occurs when installing a hotfix with Patching Tool
legacy Troubleshooting
Issue When I try to install a hotfix in my environment I get the following error:  Installing hotfix-3... Cannot access .zip file: ../osgi/portal/com.liferay.portal.zip.jar: java.nio.file.NoSuchFileException:...
Denied access to model object as it does not belong to current company
legacy Troubleshooting
Issue An error message stating "Denied access to model object as it does not belong to current company" occurs when attempting to access a DLFile that resides in a different company than the template...