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"Primordial" ReferenceError is thrown when upgrading or importing the theme
Issue Error as "ReferenceError: primordials is not defined" is thrown either while upgrading a theme or when importing a theme home/xxxx/yyyyy/theme$ yo liferay-theme:import 00h00m00s 0/0: : fs.js:27 const { Math, Object } = primordials;                         ^ ReferenceError:...
Read the data of portlet.properties from custom portlet
Issue How to read the data from the portlet.properties from the custom portlet? Environment Liferay DXP 7.1 Resolution Please Note: The following procedures involve customizations that are beyond the scope of Liferay Support.  Please exercise appropriate discretion in the use of this...
Why the error "Unable to get ranges java.io.IOException: Range start XXXX is greater than end YYYY" is thrown in the logs?
Issue What is the reason behind the following error which is thrown in the logs? ERROR [default task-4064][ServletResponseUtil:227] Unable to get ranges java.io.IOException: Range start 2851129 is greater than end 2851128  at...
Some portlets are disabled after upgrading
Issue After upgrading from a previous version of Liferay to Liferay DXP 7.2, some portlets were disabled and displayed error messages such as "This portlet is inactive. Please contact your portal administrator to enable it" when they were attempted to view.  Environment Liferay DXP 7.2...
Elasticsearch indexing error- NoNodeAvailableException
Issue Elasticsearch indexing error is getting thrown as below while upgrading the Liferay portal DB. 2020-02-21 11:39:23.096 ERROR [Framework Event Dispatcher: Equinox Container: 6783392e-6833-4d6c-bcda-f2debdcd5865][Framework:93] FrameworkEvent ERROR java.lang.RuntimeException:...
JBoss Server cannot be started without any error in the log
Issue JBoss Server with Liferay DXP deployed cannot be started without any error in the log Environment Liferay DXP 7.0 Resolution Consider extending the timeout "jboss.as.management.blocking.timeout" in Jboss Configuration. For example, add the following system properties in...
Unable to add the image into the file repository while upgrading the portal DB
Issue Not able to upgrade the portal DB from DXP 7.0 to DXP 7.2 with the below repository error. ERROR [ForkJoinPool-2-worker-0][UpgradeImageTypeContent:184] Unable to add the journal article image 237723783 into the file repository com.liferay.portal.kernel.exception.SystemException:...
DXP 7.0 start up fails with error ORA-00942 on empty Oracle database
Issue When trying to start up a DXP 7.0 portal on an empty Oracle database it fails. On the logs the following messages can be seen: 2020-02-20 20:16:01.209 INFO [localhost-startStop-1][VerifyProcess:81] Completed verification process com.liferay.portal.verify.VerifyProcessSuite in...
I cannot save Instance Settings due to error: Please enter a valid mail domain
Issue I go to Control Panel > Configuration > Instance Settings (or Virtual Instances) I enter a valid mail domain and click Save I get the error: "Please enter a valid mail domain" Environment Liferay DXP 7.1 FP15+ Liferay DXP 7.2 FP1+ Resolution With LPS-97249, Liferay introduced a new...
ORA-01408 exception when upgrading custom Service Builder module
Issue Running g! upgrade:check it turns out that a component was not migrated successfully, the output is for example: There is an upgrade process available for ServiceBuilder.service from 0.0.0 to 1.0.0 Upon executing the upgrade, a similar error appears:...
How to Change the Session Timeout Value
Issue How do I modify Liferay's default session-timeout of any logged-in user? Environment DXP 7.2 DXP 7.3 DXP 7.4 Resolution This value is set on the [App_Server_HOME]/webapps/ROOT/WEB-INF/web.xml file. You can manually adjust the property below, replacing X for the timeout value in...
${device} in Freemarker template does not return device data
Issue When using the Freemarker directive ${device} and checking the resulting content on the interface, no actual device data will be returned: {brand=unknown, browser=unknown, browserVersion=unknown, model=unknown, os=unknown, osVersion=unknown, pointingMethod=unknown,...
Date fields are set with invalid format on JDK9+
Issue After setting Liferay to use JDK9 (or any major), customers may notice that the date formats will be invalid upon selection on the date picker: for example, in Swedish, for a date like February, 20th, the field will show y-02-20 instead of 2020-02-20 Environment Liferay DXP 7.1+...
How to automatically log thread dumps when the portal is too slow in Liferay?
Issue How to automatically generate thread dumps when the portal is slow? Environment Liferay Portal 6.2 Liferay DXP 7.0,7.1,7.2,7.3, and  7.4 Resolution Liferay has provided the below two properties which will generate the thread dump in the Liferay logs when the portal is slow. # # The...
API for document deletion
Issue API for the document deletion Environment Liferay portal 6.2 Resolution Please Note: The following procedures and unofficial links involve customizations that are beyond the scope of Liferay Support.  Please exercise appropriate discretion in the use of this information. By...
NullPointerException when compiling module JSPs in OpenJDK 11.0.6
Issue I'm using OpenJDK 11.0.6. When I deploy a module with custom JSP, JSP compilation fails with NullPointerException: java.lang.RuntimeException: java.lang.NullPointerException: entry at jdk.compiler/com.sun.tools.javac.api.JavacTaskImpl.handleExceptions(JavacTaskImpl.java:163) at...
Improve the Performance of JS Loader Modules Servlet
Issue How could we minify js_loader_modules file to improve our page load performance? Environment DXP 7.1 Resolution Install Fix Pack 11 which includes the following fixes to improve the performance of js_loader_modules servlet. LPS-82808 LPS-83949 LPS-92402 LPS-92810 Use the following...
Update to DXP 7.2 Fix Pack 4 from DXP 7.2 GA1
Issue When updating from DXP 7.2 GA1 to Fix Pack 4 you may encounter the following startup error: 2020-01-31 02:55:02.013 ERROR [Framework Event Dispatcher: Equinox Container: b8f39843-b261-414d-83ce-0349e281fc15][Framework:93] FrameworkEvent ERROR org.osgi.framework.BundleException:...
Upgrade from 6.2 to DXP fails with IBM-specific AESSecretKey error
Issue Upgrade from 6.2 to DXP fails with IBM-specific AESSecretKey error, when a user was using IBM JDK for the 6.2 environment. 2020-01-08 13:00:49.267 ERROR [main][Base64:343] java.lang.ClassNotFoundException: com.ibm.crypto.provider.AESSecretKey...
bnd.bnd is not getting created with EXT module project
Issue bnd.bnd is not getting created with EXT module project. Environment Liferay DXP 7.2 Resolution Please Note: The following procedures and unofficial links involve customizations that are beyond the scope of Liferay Support.  Please exercise appropriate discretion in the use of this...

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