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When saving configurations, only the information in the current page/tab will be saved
legacy
Issue When editing configurations on a different page/tab, only the information in that current page/tab will be saved. For example: Access to edit a User and add some middle name. Move to another tab, such as Roles. Save the form If you access again to edit that user you will see there...
Resolve the error "Load timeout for modules..."
legacy Troubleshooting
Issue I wanted to publish the comment to reply to a thread inside the category of the message board but it failed when my internet connection was slow. I also observed an error "Load timeout for modules..." in the developer's console of the browser. Environment Liferay DXP 7.2 Resolution...
How do I change the default permissions assigned automatically to guests and site members when creating a new document folder?
legacy How To
Issue By default, when from the control panel someone creates a folder inside the document library the default permission is that everyone can see the folder (Guest User) and also that site member has other permissions to this new folder, like create document or create subfolder. The...
Important pointers and configurations for the scheduled web content
legacy Troubleshooting
Issue The web content is not published based on the scheduled date and time.  Concern about the behavior to check how it works Steps to reproduce: Started the DXP 7.0 vanilla bundle Create new web content by providing the title, fill the content field Under the schedule session, fill the...
Can I use JDK 11 for compiling Liferay DXP Projects?
legacy
Issue The Compatibility Matrix for versions 7.0 until 7.3 under the heading JDK mentions Java 11 but says: "JDK Certification is for runtime only. JDK 8 is required to build or compile Liferay DXP Projects" For 7.4 the message is: "JDK compatibility is for runtime and project compile...
Why my custom theme is longer applied to web contents when editing or previewing them on Liferay DXP?
legacy
Issue On Portal 6.2, my custom theme was applied to web contents, even when editing or previewing them: why is this no longer working on Liferay DXP 7.0+? Environment Liferay DXP 7.0+ Resolution On Liferay DXP, please use the new concept of Page Fragments in order to achieve the same 6.2...
What happened to the taglib on 7.1?
legacy How To
Issue Using the <liferay-ui:calendar /> taglib on 7.1 will no longer work as it used to do on Portal 6.2 or Liferay DXP 7.0 Environment Liferay DXP 7.1+ Resolution <liferay-ui:calendar /> was deprecated as of 7.0.x and removed as of 7.1.x. with no direct replacement, this was because...
Resolving Inaccuracies and Discrepancies in Search Results
legacy Troubleshooting
Issue Search results are providing information that should not be made available to the user performing the search such as: The total count of search results is inconsistent with the actual number of results displayed (i.e. bottom of page displays "Showing 1 to 5 of 16 entries" when...
Basic setup and tools to debug Elasticsearch queries
legacy How To
This article is a basic guide on how to view the queries Liferay produces and provide ways that developers can understand the results retrieved from Elasticsearch. These recommendations assume you are working in a development environment. Three basic ways to track what is happening...
Dynamic including and importing Javascript files
legacy
Issue What are the differences in the usage of javascript.barebone.files and javascript.everything.files across Liferay versions? Environment Liferay DXP 7.0+ Resolution Importing Javascript files in Liferay 7.0 On Liferay 7.0 there are the javascript.barebone.files and...
Staging History deleted after a few days
legacy Troubleshooting
Issue After a few days, past Staging publication records disappear from the history list located in Site Administration > Publishing > Staging  Environment DXP 7.2, DXP 7.1, DXP 7.0 Resolution By default, Liferay is configured to keep the latest 50 staging records, including processes...
After upgrading to Liferay DXP 7.X, Searches are not returning any results
legacy Troubleshooting
Issue After upgrading to Liferay DXP, we are not able to perform successful searches. For example, when searching for Web Content articles that exist, no results are returned Environment Liferay DXP upgraded from a previous version of DXP or Portal Resolution During the upgrade, one of...
How to set different favicons on different sites on the same Liferay instance
legacy How To
Issue Is there a way to set different favicons on different sites on the same Liferay instance? Environment Liferay Portal 6.2 Liferay DXP 7.0+ Resolution The easiest, supported and recommended approach would be to create one theme for each site and then apply it to the pages of that...
Submitting a Document with the same name results in an error and losing the file from the form field
legacy Troubleshooting
Issue When you submit a file in the Documents and Media portlet that has the same title as a different file, an error is produced that prevents you from submitting it. When this happens, the file is lost from the form field because the page is reloaded. For security reasons, we are...
Liferay redirects to iframe source URL upon logging in
legacy Troubleshooting
Issue After adding an Iframe to a Liferay page and set the Source URL of that Iframe to e.g. /web/guest/page2, Liferay will redirect to /web/guest/page2 when logging in through the Welcome homepage. Environment Liferay Portal 6.2 Liferay DXP 7.0+ Resolution The above has to be considered...
Custom Facet does not work with custom field (expando) created as 'searchable as keyword'
legacy Troubleshooting
Issue Create a custom field for Web Content Articles name: mycustomfield type: text area set it 'searchable as keyword' Create a web content article and populate mycustomfield with any string (abc) call http://localhost:9200/_mapping/LiferayDocumentType?pretty to get the non-analyzed...
CSS calc() incorrect minification when css.fast.load=true
legacy Troubleshooting
Issue When using the calc() function in a css file, e.g.:  calc(var(--elem-height) + 1px) the minifier inserts incorrect spaces after deployment, so the file cannot be interpreted: height: calc(var( - - elem - height) + 1px); Environment Liferay DXP 7.0 Resolution Please contact the...
Reset the admin user password
legacy How To
Issue How to reset the admin password? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution Using " Forgot Password" in the "Sign in" portlet Note: Please make sure the admin user email id should be valid to receive the email and also the...
Startup failure due to com.liferay.portal.kernel.exception.NoSuchRoleException: No Role exists with the key {companyId=0, name=Owner}
legacy Troubleshooting
Issue A scenario has been reported where the startup process will fail, and an error message indicating "No Role exists with the key {companyId=0, name=Owner}" or similar as in the following stack trace will be thrown: com.liferay.portal.kernel.exception.NoSuchRoleException: No Role...
Could not resolve module - Unresolved requirement error
legacy Troubleshooting
Issue Getting below error while deploying the ext module in the Liferay instance  org.osgi.framework.BundleException: Could not resolve module: com.liferay.journal.service [1099]_ Unresolved requirement: Import-Package: com.liferay.journal.model; version="[3.0.0,3.1.0)"_ [Sanitized]...
Moving an asset category lead to bigint out of range error
legacy Troubleshooting
Issue We have tens of thousands of categories, and we perform frequent changes in the structure, moving categories in the category tree. I experience bigint out of range error when trying to move a category. Environment Liferay DXP 7.1 Liferay DXP 7.2 Resolution You need to rebuild the...
After Liferay DXP 7.0 Fix Pack 83, double click on table's edges no longer opens a dialog with the table's properties in AlloyEditor
legacy How To
Issue On Liferay DXP 7.0 Fix Pack 83+, double click on table's edges no longer opens a dialog with the table's properties in AlloyEditor Environment Liferay DXP 7.0 Fix Pack 83+ Resolution In order to re-introduce the Table Properties popup, the "table" plugin shall be added via the...
I cannot import a LAR file through the widget's Export/Import menu
legacy Troubleshooting
Issue I have a LAR file that was exported from the portal instance (for example: Wiki_Admin-202004081110.portlet.lar) I navigate to the page where the Wiki widget is located and select the Export/Import option in the widget's configuration menu When I select my LAR file for import, I get...
Startup errors after installing a hotfix with DXP 7.1 Fix Pack 17
legacy Troubleshooting
Issue After upgrading to a hotfix with Fix Pack 17, several errors related to OAuth are displayed Some examples : ERROR [main][OAuth2JSONWSPortalInstanceLifecycleListener:93] bundle com.liferay.oauth2.provider.jsonws:1.0.28...
When authorizing OAuth2 applications HTTP is used instead of HTTPS
legacy Troubleshooting
Issue If there's a web server in front of Liferay, when clicking on the Authorize button to authorize OAuth2 applications HTTP is used instead of HTTPS and the following WARNs are displayed in the log. 2019-11-08 09:37:05.000 WARN [http-nio-8080-exec-63][AbstractOAuthService:88] Unsecure...
Commerce 2.1.x Breaking Changes
legacy How To
Commerce 2.1.3 & 2.2.0: When upgrading from 2.0.7, users must first upgrade to 2.1.0 and then to the latest version of Commerce. Commerce 2.1.2 COMMERCE-2309 & COMMERCE-4212: Discount Retrieval for Pricing Algorithm  COMMERCE-2794: Migrate From Commerce Friendly URL to Liferay Friendly...
Commerce 2.1.0 Release Notes
legacy
New Features Improved Administration User Experience — Liferay Commerce 2.1 features an updated administration interface that makes the day-to-day work of managing a commerce site easy and efficient. Product, channel, catalog, order, and shipment management have all been updated with a...
Password Policies is inaccessible after upgrading from 6.2 to DXP 7.2
legacy Troubleshooting
Issue After upgrading from 6.2 to 7.2, navigating to Control Panel > Users > Password Policies shows a UI error "Password Policies is temporarily unavailable", and an error is thrown in the logs: ERROR [https-jsse-nio-8441-exec-4][PortletRequestDispatcherImpl:304] Unable to dispatch...
Why upgrade from DXP 7.0 > 7.1/7.2 Theme recommends removing <@liferay.breadcrumbs /> macro?
legacy
Issue Why DXP 7.0 > DXP 7.1 and DXP 7.2 Theme upgrade docs recommend removing the <@liferay.breadcrumbs /> macro? Environment Liferay DXP 7.1+ Resolution The Breadcrumb widget/macro are not deprecated and can be used normally on 7.2 DXP as well. The removal of #breadcrumbs() macro from...
Errors when submitting DXP to Google Search Console
legacy Troubleshooting
Issue After doing a URL Inspection - "Live Test" in the Google Search Console for the homepage of a Liferay DXP site, visual errors will appear in the "Screenshot" preview tab and "Page Resources" as well as "JavaScript console messages" errors will show in the "More Info" tab. To list...
"Unable to get search result view URL for class ..." error when searching for Polls and other entities from the Search Bar widget
legacy Troubleshooting
Issue When we search for for example a Poll ABC, the Poll is not found and in logs we will have ERROR like this: Unable to get search result view URL for class com.liferay.polls.model.PollsQuestion with primary key .... Environment DXP 7.0 DXP 7.1 DXP 7.2 Resolution Background: Polls are...
Is it possible to set different Authentication methods for different sites in the same portal instance
legacy
Issue Is it possible to set different Authentication methods for different sites in the same portal instance? Environment Liferay DXP 7.2 Resolution Currently, it is not possible to use different authentication methods for different Sites in one Portal Instance on Liferay DXP 7.2. The...
Liferay Workspace Target Versions
legacy How To
A Liferay Workspace is a generated environment that is built to hold and manage your Liferay projects. Please see the official documentation for further instructions on Creating a Liferay Workspace.  Resolution You can develop against a specific Liferay Product Version in your workspace...
Liferay <-> Instagram integration
legacy
Issue Is there any way to integrate with Instagram or any plugin available for Instagram integration with Liferay? Environment Liferay DXP 7.0+ Resolution At the time of writing this article, there is no out of the box way to integrate Liferay and Instagram It is possible, however, to...
Generator-Liferay-JS: Default option isn't passed to the configuration on first page deployment
legacy How To
Issue When using the new Generator-Liferay-JS, default options in the /features/configuration.json file: "portletInstance": { "fields": { "drink": { "type": "string", "name": "Favorite drink", "description": "Choose the drink you like the most", "default": "water", "options": { "water":...
Is the latest Microsoft Edge Chromium-based compatible with DXP?
legacy
Issue On January 15, 2020, Microsoft released the new Microsoft Edge based on Chromium: https://support.microsoft.com/en-us/help/4501095/download-the-new-microsoft-edge-based-on-chromium is this compatible with Liferay DXP? Environment Liferay DXP 7.0+ Resolution Yes, this is compatible...
Can I add custom Layouts to Content Pages on 7.2?
legacy How To
Issue While using the new DXP feature called Content Pages, developers and editors might want to add custom layouts to the default list: Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution Out of the box, it is not possible to add new custom Layouts on 7.0, 7.1 and 7.2...
Web content fields are not editable
legacy Troubleshooting
Issue While editing the web content it's opening with the disabled state. Environment Liferay DXP 7.2 Resolution Steps to reproduce: Add text field, Add select field and name it like "Category Name" Add options like opt1, opt2, opt3 and provide value for opt2, opt3 except for opt1 [do...
Unable to use siteId in GraphQL after 7.2 DXP Fix Pack 4
legacy How To
Issue After installing Liferay DXP 7.2 Fix Pack 4, GraphQL calls using siteId will no longer work Environment Liferay DXP 7.2 Fix Pack 4+ Resolution Use siteKey instead Additional Information The reason for this change is LPS-105237. The developers noticed that siteId and siteKey were...
LDAP server is unreachable when "Required" option is enabled
legacy Troubleshooting
Issue For any virtual instances apart from a default instance, if the "Required" option in LDAP is enabled, only LDAP users can log in to the portal. When the LDAP server is down/unreachable, none of the users able to log in. In that case, how to login to the portal to make the changes...
How to successfully install Marketplace Apps when using Liferay PaaS
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue While using Liferay PaaS, what is the process to install an application from web.liferay.com/marketplace? When I install an App...
What is the expected behavior of the Tab key in the Site Navigation Menu widget?
legacy How To
Issue Can I use the Tab key on the keyboard to navigate on the Site Navigation Menu from one menu item to the next menu item in sequential order? Environment Liferay DXP 7.0+ Resolution Once you tabulate on the first item in the Site Navigation Menu widget, use the arrow keys instead to...
Where are all Freemarker templates for the Site Navigation Menu located?
legacy
Issue Where are all Freemarker templates for the Site Navigation Menu located? Environment Liferay DXP 7.0+ Resolution The out of the box templates can be found at: 7.0:...
How to pass an array of categories to an embedded Asset Publisher?
legacy How To
Issue How to pass an array of categories to an embedded Asset Publisher? Environment Liferay DXP 7.0+ Resolution In 7.0, you can place something like this in the portal_normal.ftl of your custom theme: <#assign VOID =...
How to roll up email notifications about new Assets into one email?
legacy How To
Issue Users are Subscribed to Asset Publisher and receive email notifications about new Assets I would like to collect all notifications within a certain period of time and send them out as one email per user Environment Liferay DXP 7.1+ Resolution Log in as Admin Place an Asset...
I cannot filter and order search results in Documents and Media
legacy
Issue I use the search bar in Documents and Media Once the search results are displayed, the "Filter and Order" option next to the search bar disappears I cannot filter and order the results Environment Liferay DXP 7.1+ Resolution This behavior is intentional because the search results...
Are there any improvements to the DXP 7.1 page columns user experience?
legacy Troubleshooting
Issue While managing big page trees in Liferay DXP 7.1 and working on actions like drag and drop, users may experience issues, like: blue cue flickering among columns, drag action stopping or giving unexpected results on moving up/down the selected page. Environment Liferay DXP 7.1...
Why the error "Failed to bind to the LDAP server with userDN" is thrown in the logs
legacy Troubleshooting
Issue What is the reason behind the following error which is thrown in the logs? [LDAPAuth:198] Failed to bind to the LDAP server with userDN CN=VERMA BRIJESH KUMAR (MR.),OU=USERS,OU=RND,DC=DS,DC=INDIANOIL,DC=IN and password Me4Sharom@15012020 javax.naming.AuthenticationException: [LDAP:...
[$SITE_NAME$] associated with assets are not coming in the mail content
legacy Troubleshooting
Issue [$SITE_NAME$] associated with assets are not coming in Asset Publisher's Email Subscription mail content Environment Liferay DXP 7.0 Resolution It has been reported as a bug on this ticket LPS-104305 and it is fixed on fix pack de-89. Installing Fix Packs and Hotfixes on Liferay...
Where to configure mail trigger interval for Asset publisher portlet
legacy How To
Issue Liferay sends an email to Asset Publisher portlet's subscribed users every twenty-four hours once. How to change the same? Environment Liferay DXP 7.0 Resolution Liferay portal periodically checks for new assets and sends emails to subscribed users informing them about the new...
Migration of documents to a supported file system store before upgrade
legacy How To
Issue As the JCR store is supported as a document store till Liferay Portal 6.2 and from DXP 7.0 onwards it is no longer supported, what are the guidelines that should be followed before upgrading from Liferay 6.2 into any higher version of Liferay? Environment Liferay Portal 6.2 Liferay...
Known issue - NullPointerException is thrown with SoyTofuException for frontend.taglib.chart - spline chart
legacy Troubleshooting
Issue With dxp FP 15 in Liferay DXP 7.1, the chart functionality is not working. After deploying the module, the NullPointerException is getting thrown with the SoyTofuException as below. 2020-01-29 06:29:51.273 ERROR [http-nio-7080-exec-9][render_portlet_jsp:131] null...
Limit the script in Text field of Web Content Structure to avoid XSS vulnerabilities
legacy Troubleshooting
Issue The Text field of Web Content Structure can be injected by any script if ${textfield_name.getData()}is used in the template to display the text. Environment Liferay DXP 7.2 Liferay Portal EE 6.2 Resolution When using${textfield name.getData()}to display the text data in the temple,...
The default display content "Choose an Option" in Form select drop-down list is not automatically localized
legacy Troubleshooting
Issue When creating a Form in Chinese(or any other language), add a "Select from List" filed, the default displayed content "Choose an Option" is not changed to Chinese. Environment Liferay DXP 7.1 Resolution The default displayed content language in the Form select drop-down list is...
How can I send localized "Account created" email templates?
legacy How To
Issue When User accounts are created, languages other than English are available to choose from (depending on available locale settings) When a User account is created, the new User receives an Account created email How do I localize the template of this email so that the User receives...
Why can't I see the name of the resource in the Audit app?
legacy
Issue I am an Administrator in Liferay DXP Someone deleted an asset (for example an Organization) I check the events in the Audit app (Control Panel > Configuration > Audit) I open the delete event I can only see the Resource ID of the Organization but not its name Since it was removed...
Asset Publisher shows assets with categories missing in the filtering options
legacy Troubleshooting
Issue After setting the Asset Publisher to filter assets that only have certain categories, portal administrators may notice that even other assets with different categories (not present in the filtering options), are also listed. The issue may persist after a full reindex. Environment...
RSS Feed won't display and will show "cannot be found" error
legacy Troubleshooting
Issue After adding a certain URL in the RSS Publisher widget, the feeds will not be displayed, showing a red error message on the widget's interface: "$RSS_FEED_URL cannot be found." Environment Liferay Portal 6.2 Liferay DXP 7.0+ Resolution Chances are that the feeds cannot be shown as...
Installing Liferay Project SDK on Windows results in error java.io.FileNotFoundException
legacy Troubleshooting
Issue When trying to install Liferay Project SDK on Windows the last part of the installation is canceled with the error message below: Problem running post-install step. Installation may not complete correctly Error Running C:\Users\%USERNAME%\.jpm\windows\bin\jpm install -fl...
Text Box or Text Area for Forms Grid Field
legacy
Issue For the Forms portlet in DXP 7.2, there is a Grid Field that allows selecting options in a row. There is no configuration for selecting a Text Box or Text Area for the Grid Field. Environment DXP 7.2 Resolution Currently, this behavior is intended, as the Grid Field was designed to...

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