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Using one user's JSessionID any logged in user can access the respective user's session
legacy
Issue One user's session is accessed by knowing the respective user's JSessionID. Steps for reference: 1) 2 users (say: User A and User B) 2) User "A" logs-in to the system 3) Now, user "A" has one Jession...
Not able to search document with Title after Applying Workflow
legacy Troubleshooting
Issue After applying workflow in the Web Content, try to search the same content in "My Workflow Tasks". The search shows no result. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution The observed...
Multi Language friendly URL keyword conflict
legacy
Issue While updating Multi-Language friendly URL for the Hindi language as "/hi_IN" for the new page below error is observed: "Please enter a friendly URL that does not conflict with the keyword /hi. " Environment...
Searchable items in the "Users and Organizations" screen
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Asset Publisher Widget cannot display more than 200 items per page
legacy How To
Issue Configure an Asset Publisher to show a Number of Items to Display greater than 200, for example, 300. The Asset Publisher only shows 200 items. Environment Liferay DXP 7.0, 7.1, 7.2, 7.3, 7.4 Resolution Until...
Not able to create workflow for two level Approver
legacy Troubleshooting
Issue While creating a Workflow from Kaleo Designer for two-level Approver and while saving the below error is thrown. "An error occurred in the workflow engine". Environment Liferay DXP 7.0 Resolution The observed...
initBundle FAILED when creating a Liferay Workspace Project in Liferay Developer Studio with "Download Liferay bundle" option checked
legacy Troubleshooting
Issue When creating a Liferay Workspace Project in Liferay Developer Studio with "Download Liferay bundle" option checked, the following initBundle FAILED error is reported in the console: CONFIGURE SUCCESSFUL in 15s...
Two tables growing in size related to Audience Targeting
legacy How To
Issue Why are these particular tables increasing in size? CT_ANALYTICS_ANALYTICSEVENT  CT_ANALYTICS_ANALYTICSREFERRER Environment DXP 7.2    DXP 7.1 Resolution Firstly, this is an intended behaviour related to...
How do I add a subject to workflow email notifications?
legacy How To
Issue When I set up a workflow for an asset (e.g.: Single Approver workflow for Web Content Articles) and I create a new Web Content Article, the approver receives an email notification but the email has no subject....
Script loading issues in some of the Internet Explorer 11 sub versions
legacy Troubleshooting
Issue Script loading issues in some of the IE 11 subversions that is, scripts are consuming more time to load it on the pages. This issue has observed in some of the systems but using the same IE subversion its...
If I save a Blog post as a draft, it disappears from the published blog entries
legacy
Issue I create a new blog post and publish it I edit the same blog post As I cannot finish it, I save it as a draft Expected behavior: The new version of the blog post is saved as a draft, while the original post is...
Liferay.Portlet.ready is no longer functional after 6.2 > 7.0+ DXP migration
legacy Troubleshooting
Issue After 6.2 > 7.0+ DXP migration, customer may notice that custom AJAX scripts called through Liferay.Portlet.ready are no longer functional Environment Liferay DXP 7.0+ Resolution Verify if the issue...
If a user doesn't belong to any organization, can they access a different organization site?
legacy
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
Is it possible to create a user who does not belong to any organization?
legacy How To
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
Can I see the organizations I belonged to in the past?
legacy How To
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
Unable to import LDAP telephoneNumber into Liferay phone in the Contact page
legacy Troubleshooting
Issue Unable to import LDAP telephoneNumber (in Microsoft Active Directory) into Liferay Contact Information -> Phone Numbers on the Contact page. Environment Liferay DXP 7.1 Resolution Only attributes listed in...
Text auto-tagging settings moved to Assets configuration
legacy How To
Issue After installing 7.2 fix pack 1, text auto-tagging settings for Documents and Web Contents do not apply any longer. The affected settings enabled/disabled the available tagging services that can be used to...
Can I copy my current site to the new instance?
legacy How To
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
The total number of search results per site does not match the total number of search results.
legacy Troubleshooting
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
About the "Link Portlet URL to Page" feature
legacy
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
Is it possible to change the page title displayed on the browser tab?
legacy How To
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
Forms are not set to be published by default
legacy Troubleshooting
Issue When enabling staging to remote live, Forms are not enabled to be published by default. Environment Liferay DXP 7.0 Resolution When setting up Remote Live Staging (or editing the Staging Configurations if it has...
Applying Workflow on Content Pages
legacy
Issue As an administrator, I would like to apply the workflow feature on content pages. Environment Liferay DXP 7.1 Liferay DXP 7.2 Resolution The feature of workflow is not applicable to content pages, as being a...
Reindexing with script
legacy How To
Issue As a developer, I would like to trigger reindex on my portal using a script, instead of running it via UI. This would for example bring the benefits of schedulable reindexing. Environment Liferay DXP 7.1...
Custom portlet on DXP 7.2 triggers error 'TypeError: Liferay.Loader.addModule is not a function'
legacy Troubleshooting
Issue As a developer, I would like to use function addModule in my custom portlet on DXP 7.2 the same way I did in case of 7.1 as well. However, after deploy the following errors are shown in browser console:...
Deleting background tasks (such as LAR exports)
legacy How To
Issue As an administrator, I would like to clean up the environment - therefore retrieve free space - by deleting previous exports which are no longer needed. Environment Liferay DXP 7.1 Resolution Resolution A) - A...
DXP 7.2 Service Pack 1 (SP1)/Fix Pack 2 (FP2) requires install of Solr 7 connector version 2.0.1 or higher
legacy Troubleshooting
Symptom When DXP 7.2 is configured with Solr 7 and your patch level is Service Pack 1 (SP1) or Fix Pack 2 (FP2) or higher, the following error is thrown in the console when starting DXP and the Solr 7 connector...
CmapSubtable warnings (PDFBox)
legacy Troubleshooting
Issue In Liferay logs, the following warnings occur: 2019-08-30 07:49:23.393 WARN [default-4][CmapSubtable:185] Format 14 cmap table is not supported and will be ignored Environment Liferay DXP 7.1 Resolution The...
API and UI validator do not match for e-mail address in update-user
legacy Troubleshooting
Issue If I want to update a user's email address and give an invalid value, the UI validator prevents me to do so. However, there is no server-side validation, so it can be done via the jsonws API or Groovy...
Message Board "Subject" Character Limit
legacy
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
Will the session timeout configured in Tomcat be overridden by applying fixpack/hotfix?
legacy Troubleshooting
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
Set Web Content to use CKEditor instead of Alloy Editor
legacy How To
Issue By default, the editor for web content is set to use Alloy Editor. Sometimes, the user would like to use CKEditor instead Environment Liferay 7.1 Resolution You can change the default editor for web content by...
In Liferay DXP 7.1, flags taglib uses scope of module that spawns flags window instead of Flags module
legacy How To
Issue In Liferay 7.0, you can change the reasons and keys for that are displayed in the Flags portlet, and the flags for other portlets will change as well (e.g. Message Board). However, in Liferay 7.1, the flags...
Search Tuning modules must be deactivated when DXP 7.2 Service Pack 1 (SP1)/Fix Pack 2 (FP2) is configured with Solr 7
legacy Troubleshooting
Issue When DXP 7.2 is configured with Solr 7 and your patch level is Service Pack 1 (SP1) or Fix Pack 2 (FP2) or higher, if you navigate to the Search Tuning category on the Control Panel "Portlet is temporarily...
Upgrading from Portal 6.2 to DXP 7.1 may fail for the Knowledge Base plugin
legacy Troubleshooting
Issue When trying to upgrade the Knowledge Base plugin as part of upgrading from Liferay Portal 6.2 to Liferay DXP 7.1, an error like this may appear with: upgrade:execute...
The image should be downloaded with "Image Name" instead of the keyword "article" while saving by right clicking it on browser
legacy Troubleshooting
Issue The image should be saved with Image original name rather saving with "article" keyword by default. Steps to reproduce: Navigate to Content and create structure and template for the web content as below...
"Access denied" error when activating remote staging
legacy Troubleshooting
Issue The steps described in the article "enabling remote live staging" have been followed but, when trying to activate remote staging, the following error is shown in the log:...
Control Menu is shown without styles
legacy Troubleshooting
Issue Control Menu is shown without styles when navigating from a Control Panel page to a page configured with a custom theme and SPA is enabled. Refreshing the page fixes this issue temporarily until the next...
Users unable to see scheduled content
legacy Troubleshooting
Issue Why doesn't my 'Scheduled' content appear for other users? Scenario: 1. 'Approved' and 'Scheduled 'content created by User A (below)         2. User B is logged in and only sees the 'Approved' content (below)...
Why can't I see my created Application Display Templates for widgets in a staged site?
legacy Troubleshooting
Issue In a staged site, after adding a new Application Display Template for a widget, the same will not be visible in the ADT's list for that widget itself Environment Liferay DXP 7.0+ Resolution Application...
Unable to create a Web Content with size more than 256KB.
legacy Troubleshooting
Issue If the web content article size is more than 256 KB. It shows "Please enter content with valid content size no longer than 256KB" on UI. Environment Portal 6.2 Liferay DXP 7.0 - 7.4 Resolution For Liferay 6.2-7.3...
Possible Mismatch Between the Real LDAP Import Time and Import Interval Set on Instance Settings after LPS-98420
legacy Troubleshooting
Issue After LPS-98420, there might be a mismatch between the real LDAP Import trigger time and Import Interval set on instance settings. For example: Set “System Settings -> LDAP -> Import Interval” to 2. Set “Instance...
How do I re-subscribe to Help Center announcements after opting out?
legacy How To
Issue How do I sign up for email notifications after I previously opted out? How do I re-subscribe to security and fix pack announcements? Resolution There are two options to...
Addressing UI issues after the installation of a hotfix or fixpack
legacy Troubleshooting
Issue The purpose of this article is to help alleviate potential UI issues that appear after the installation of a hotfix or fixpack using Liferay's Patching Tool. For example, after installing a hotfix or fixpack that...
Gradle builds failing to complete
legacy Troubleshooting
Issue When using Gradle my builds are failing to complete  Environment Liferay DXP 7.1 + Gradle ver. 4.10.2 Resolution Please try downgrading to Gradle ver. 3.5.1 and then repeating the full build process...
Why does logging in with a new user create two '\home' entries in the database?
legacy How To
Issue After logging into the portal, two entries of friendlyURL '\home' are made in the layout table for every new user is created Environment Liferay DXP 7.0 Resolution This is the intended behavior of...
Store documents in a database
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
What does the "Expired" filter do in Web Content?
legacy
Issue When examining Web Content assets through Site > Content > Web Content, there are filtering options that permit specific articles to be displayed. In this article, we hope to clarify the intention of the "Expired"...
Can I change the default Control Menu position to closed?
legacy How To
Issue Is there a setting or configuration to have the left side Control Menu hidden by default when a user logs in on our site? Environment DXP 7.0 DXP 7.1 DXP 7.2 Resolution There are no settings or configurations...
Are Fix Packs cumulative?
legacy
Issue I would like to install the latest Fix Pack. Do I need to install all previous ones as well? Environment Liferay Portal 6.2 Liferay DXP 7.0+ Resolution All Fix Packs are cumulative here at Liferay. This...
Conversion process fails in Adaptive Media
legacy Troubleshooting
Issue When I try to convert my images in Adaptive Media, the whole conversion process fails I see this message in the console: Caused by: java.lang.IllegalArgumentException: Unknown image type 0 at...
LPKGVerifyException is reported when upgrading to LCS client 6.0.0
legacy Troubleshooting
Issue When upgrading to LCS client 6.0.0, the following error is reported: 12-Sep-2019 06:06:57.072 SEVERE [localhost-startStop-1] org.apache.catalina.core.StandardContext.listenerStart Exception sending context...
Incorrect Metadata in Document & Media
legacy Troubleshooting
Issue While uploading a file with .pptx extension in Document and Media, the "Automatically Extracted Metadata" takes it as "Content Type application/zip". Environment Liferay DXP 7.0 Resolution The observed behavior...
Search Result Widget does not populate Products associated with Category Content
legacy Troubleshooting
Issue When utilizing a Category Display Widget and Search Result Widget on a page in Commerce 2.0.1, navigating to a Commerce Category at the Site level should populate Products in the Search Results Widget (i.e....
Unable to handle SAML Request
legacy Troubleshooting
Issue After enabling the SAML, when the user is trying to log in, authentication failed with the following message in UI and in Server console. UI: "Unable to handle SAML Request" Server Console:  ERROR...
Method to diff two Liferay Fix Packs
legacy How To
Issue How can I find the difference between two fix pack versions? Is there a method to diff fix packs? Environment DXP 7.2    DXP 7.1    DXP 7.0 Portal 6.2 Resolution Quick method: Liferay provides an Online...
Authentication through LDAP when SAML is enabled
legacy Troubleshooting
Issue Liferay has to authenticate the user through SAML as well as LDAP when SAML is enabled Environment Liferay Portal 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Resolution Authenticating users from LDAP when the...
How to simulate a remote staging environment with one portal
legacy How To
Issue To simulate a staging environment with just one portal instance. Environment Portal 6.2 DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 Resolution Just need to configure in the remote staging configuration page, the site id of...
Change of context between themes is not working as expected
legacy Troubleshooting
Issue Changing pages using the navigation from Liferay won’t actually trigger a reload in the page. Instead, the content that is being displayed will change, and some of the resources and imports won’t actually be...
LDAP users are able to login with Default User Password
legacy
Issue Users from LDAP are able to login with the value which is defined in "Default User Password" field under the LDAP import/export settings. Environment Liferay DXP 7.0 Resolution Liferay will allow the...